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Pettus Ford DeSoto

De Soto, MO

4.1
356 Reviews

12830 Hwy 21

De Soto, MO

63020

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Showing 356 reviews

January 10, 2019

Friendly and knowledgeable Nick is very knowledgeable and very friendly. Good service and explanation of things. Passionate about his job and his customers... cars in general. W More

by Laur.var_22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Vargo
Jan 10, 2019 -

Pettus Ford DeSoto responded

Thank you for sharing your five star feedback! We appreciate your business! Our service advisors are an asset to our service department and strive for this type of service on every single visit! Thanks!

January 09, 2019

Great Experience This is our third vehicle purchased here. Every time we deal with Brad Coleman. He is one of the best salesman we have dealt with. More

by Jen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bradley Coleman, Paul Levin
Jan 08, 2019 -

Pettus Ford DeSoto responded

Thanks! We take customer satisfaction very seriously at Auto Plaza so we appreciate you sharing your experience and are thrilled you enjoyed working with us! Thank You!

January 09, 2019

Absolutely Worth It. Nick Vargo & Andrew Ray are so fun and easy to work with - totally transparent and unlike any other service department around. I Highly recommend them More

by GMCTerrain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Petsch, Nick Vargo, Andrew Ray
Jan 09, 2019 -

Pettus Ford DeSoto responded

Thanks! We strive for a fast, friendly, efficient service lane at all times so this is great to hear! Thank you!

January 09, 2019

Paitent and Pleasant Worked with me and my grandmother who is in another state, was very patient and understanding through the process. Got my exactly what I needed when I More

by GBulg17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bradley Coleman
Jan 10, 2019 -

Pettus Ford DeSoto responded

Thank you so much for working with Brad Coleman! We appreciate your business! Welcome to the Auto Plaza Family and thanks for sharing your experience! See you in the service drive in the future!

January 09, 2019

Brad and Paul are awesome! My car was stolen recently and insurance was kicking me out of my rental so i found myself needing a car ASAP. I had been looking at cars for a month More

by Tthaman1007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bradley Coleman, Paul Levin
Jan 10, 2019 -

Pettus Ford DeSoto responded

Thank you for the five star feedback! Auto Plaza Group takes customer satisfaction very seriously - so we appreciate your kind remarks and thanks for doing business with us! We appreciate your recommending friends & family. Thank you!

January 09, 2019

Worth the drive Drove down from O’Fallon, and Brad Coleman made it worth the drive. Took the time to explain the vehicle, and help me through everything. The finance More

by GBulg17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bradley Coleman
Jan 10, 2019 -

Pettus Ford DeSoto responded

Thanks for the five star feedback and for working with Brad Coleman! We appreciate your business and for making the drive! Come back and see us and as always, thank you for joining the Auto Plaza Family!

January 08, 2019

Great experience Had a wonderful car buying experience with the team at Auto Plaza Ford!!! The sales and service team are always at the top of their game! More

by Vargo_939
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bradley Coleman, John Bunch, Pam Petsch, Nick Vargo, Andrew Ray, Jason Carr, Paul Levin, Kyle Steinberg
Jan 10, 2019 -

Pettus Ford DeSoto responded

Thank you for working with our entire Ford Service/Sales Team. We refer to our group as the Auto Plaza Family - because truly, that is what we are here. One Big Family! We are thrilled you are now a part of that. Thanks for sharing your experience with us!

January 06, 2019

Great sales support I had a wonderful experience thanks to salesman Jason Car. He was helpful with every aspect of buying the vehicle, and made the process exceptional More

by mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Carr
Jan 06, 2019 -

Pettus Ford DeSoto responded

Mark - Thanks for your feedback! We are so glad your experience was a great one! We take customer satisfaction very seriously so this type of experience makes us happy to hear! Welcome to the Auto Plaza Family!

January 05, 2019

Jason Carr -- Mr Integrity This was my second car from Plaza. My first experience was not as smooth. Jason handled my purchase with total transperancy! Total Integrity and fu More

by Christmas eve crash!
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul, Jason Carr, Paul Levin, Kyle Steinberg
Jan 05, 2019 -

Pettus Ford DeSoto responded

Thanks for your 5 star feedback! We are thrilled your experience with Jason was a good one! Auto Plaza takes extreme pride in putting customer satisfaction at the forefront of everything we do so thank you for sharing your experience! We appreciate your business!

January 04, 2019

Very awesome dealership. I had went to AutoPlaza to look at a Ford Fusion (2010). The salesman was very informative and answered each question I had about the car. This car is More

by January21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian Lalk
Jan 05, 2019 -

Pettus Ford DeSoto responded

Thanks for your 5 star feedback! We are thrilled your experience was great :) Auto Plaza takes extreme pride in putting customer satisfaction at the forefront of everything we do so thank you for sharing your experience! We appreciate your business!

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