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Pettus Ford DeSoto

De Soto, MO

4.1
356 Reviews

12830 Hwy 21

De Soto, MO

63020

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Showing 356 reviews

February 24, 2019

Great car buying experience John Bunch really helped me find what I needed. Im a picky female so Im pretty sure I drove atleast 6 vehicles before deciding on my best option (Im s More

by annafen1980
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
“K” in finance, John Bunch
Feb 25, 2019 -

Pettus Ford DeSoto responded

Thanks so much for your feedback! We are thrilled your experience with John Bunch & the team was great and appreciate any recommendations you can send our way. Welcome to the Auto Plaza Family

February 23, 2019

Auto Plaza is THE place to buy a car! Great customer service This dealership is a great place to buy a car (new or used). The team was so helpful and nice, they assisted with everything! I couldn't ask for bette More

by Satisfied_Customer_A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
K Wimbish, Jason Carr, Paul Levin, Kyle Steinberg
Feb 25, 2019 -

Pettus Ford DeSoto responded

Wow thank you for your five star feedback on working with Jason and our entire Ford Team here in De Soto! We know you have a choice where you do business and we are lucky it is with Auto Plaza! Welcome to the Auto Plaza Family and we look forward to seeing you in the future!

February 20, 2019

Makes buying a car easy Buying a car with Tracy Gersbacher was as fast and as professional as buying a car can be. Will definitely recommend friends to see Tracy when lookin More

by f150 owner for future
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy Gersbacher
Feb 25, 2019 -

Pettus Ford DeSoto responded

Thanks for your great feedback on working with Tracy! We appreciate your business and are thrilled your experience was fast, friendly and most of all fun! Customer satisfaction is so important to us here at Auto Plaza! See you soon!

February 19, 2019

Very patient!! First salesman ever to understand the fact that my job comes first. Without it I can't afford a new truck! Not pushy and very pleasant thank you sir f More

by Kevin
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Wilson
Feb 25, 2019 -

Pettus Ford DeSoto responded

Kevin - thanks for sharing your experience working with Bob Wilson! We know it's important to take in to consideration your time and values - because this is a big decision! Auto Plaza is thrilled you chose us! We appreciate your business and your recommendation because we truly believe in going the extra mile for our customers. Thanks and see you in the service drive!

February 18, 2019

Amazing guy! Bob was amazing to work with, held the car for me so I could come up with the money. he was extremely nice and very professional. i would love to do b More

by X
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Wilson, Paul Levin
Feb 25, 2019 -

Pettus Ford DeSoto responded

Thanks for sharing your experience on working with Bob Wilson! Auto Plaza believes in always putting the customer first - so this is great to hear! We appreciate your business and are thrilled your experience was amazing! Recommendations like this are so important to us - so we look forward to helping any friends or family you send our way! See you in the service drive!

February 14, 2019

Bouught a F150 Tracy was great to work with Will recommend him to friends. He got us extra key at no cost to us. We got a good price on remote start to be installe More

by Skturner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul helped us get a good rate and lower payment., Tracy Gersbacher
Feb 25, 2019 -

Pettus Ford DeSoto responded

Thanks for sharing your experience working with Tracy Gersbacher. Auto Plaza appreciates your business and your recommendation. Customer satisfaction comes first here and we are thrilled your experience was a great one - see you soon!

February 12, 2019

Great car buying experience! Fast, no hassle car buying at its best. Everyone was friendly and offered assistance in any way. I highly recommend Auto Plaza Ford and thanks for the More

by Pdunk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradley Coleman
Feb 12, 2019 -

Pettus Ford DeSoto responded

Thanks for your five star feedback! We are thrilled your experience with Brad was a great one - we look forward to seeing you in our service drive!

February 10, 2019

Smooth and easy transaction Our dealings with Auto Plaza Ford of De Soto was a pleasant experience. They worked with us through a few issues that were a little unusual but they w More

by Randy
Recommend Dealer
Yes
Employees Worked With
Bradley Coleman, Paul Levin
Feb 12, 2019 -

Pettus Ford DeSoto responded

Randy - thanks for your feedback. Brad is a great guy and asset to our team - we really appreciate your kind words and hope you come see us in our service drive soon! Thanks!

February 09, 2019

Buying a new truck has never been this easy! I highly recommend shopping for your next vehicle at Auto Plaza of Desoto. This was our second experience with this group and we couldn't be happier. More

by babydawn72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Bunch, Paul Levin, Kyle Steinberg
Feb 12, 2019 -

Pettus Ford DeSoto responded

Thanks so much for reviewing our Friendly Ford Team - John, Paulie & Kyle are assets to our company - they enjoy their job because of people like you! We always will go above and beyond to deliver superior customer service. Our national price guarantee is something that brings people from all over the country! We hope to see you soon and welcome to the Auto Plaza Family!

February 09, 2019

Great experience Meet a very knowledgeable sales person in Delbert (Kentucky) Lakes. He was able to answer my questions and offer advice as I begin my search for a new More

by Bfrazie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delbert Lakes
Feb 12, 2019 -

Pettus Ford DeSoto responded

Thanks for your great feedback! Kentucky is a key player on our friendly sales staff and has been for years. Your feedback is right in line with what many others share with us on an ongoing basis! We appreciate your business. See you in the service drive!

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