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Pettus Ford DeSoto

De Soto, MO

4.1
356 Reviews

12830 Hwy 21

De Soto, MO

63020

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Showing 356 reviews

March 16, 2019

Kentucky was very nice and helpful! My husband was looking to purchase a newer vehicle. We searched and searched for something that suited us and we found a Mitsubishi Mirage on car guru More

by RobinR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kentucky
Mar 18, 2019 -

Pettus Ford DeSoto responded

Thanks for sharing your five star feedback on working with Kentucky! We appreciate your business and are glad you had an awesome experience! See you in the future & welcome to the #AutoPlazaFamily

March 16, 2019

Best salesman EVER We knew that we wanted a new car but had no idea what kind of car we wanted. We went to several places and did not have much luck. Jason Carr listened More

by Ashlea Elledge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Carr
Mar 18, 2019 -

Pettus Ford DeSoto responded

Ashlea - wow thanks for sharing your experience! We are so thrilled your enjoyed working with Jason Carr. Thank you for choosing Auto Plaza and come back and see us in the service drive! Thanks!

March 14, 2019

Oil leak Dilemma Ford explorer was leaking oil. Found hole in oil filter, changed oil and put on new filter. Cleaned underneath vehicle to get rid of oil that was th More

by sdavis16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Vargo
Mar 18, 2019 -

Pettus Ford DeSoto responded

Thanks for sharing your feedback - we are glad we could fix the situation promptly and efficiently - customer satisfaction is very important to us so we always like to hear that we were able to efficiently improve a situation for a customer. We know your time is valuable - we sure appreciate you allowing us to assist you. Thank you.

March 14, 2019

Autoplaza Service Department. The team at Autoplaza performed an oilchange and a scheduled recall repair on my car for me all under an hour an a half! Thanks for the quick and prof More

by tpettus87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy Gersbacher, Nick Vargo, Andrew Ray
Mar 15, 2019 -

Pettus Ford DeSoto responded

Thanks for sharing your experience with us! We sincerely appreciate your business! We hope you come back and see us soon!

March 10, 2019

Great dealer Brad and Paulie are some of the coolest people around, and incredibly honest. This is my second purchase from Auto Plaza, and the no pressure, relaxed More

by AdamE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bradley Coleman
Mar 18, 2019 -

Pettus Ford DeSoto responded

Thanks for sharing your five star feedback on your visit with Auto Plaza. We are thrilled you enjoyed shopping with Brad Coleman and Paulie Levin! Our team is unlike any other and we are always excited to hear that customers enjoy our tight knit group as well! Come back and see us in the service drive! Thanks!

March 06, 2019

Easy-Peasy! Brad made the process easy-peasy! Having a phobia of high pressure and buyers remorse, I was hesitant to explore purchasing a new car. However, Brad More

by pecki25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bradley Coleman
Mar 18, 2019 -

Pettus Ford DeSoto responded

Thanks for sharing your experience with us! We are thrilled you enjoyed working with Brad Coleman! We believe it's our job to inform the customer on the latest technology, premium products available and to make the entire experience enjoyable! Our low pressure style makes shopping fun and we are glad you experienced that with our Ford team in De Soto. We don't take buying a vehicle lightly - because we know it's a big decision! Welcome to the #AutoPlazaFamily & THANK YOU for allowing us to earn your business!

March 06, 2019

Bobby Boy!!! Bob was amazing! Worked with me for atleast a month and did nothing but the most to make sure i was settled into the right car for me!! More

by GViehman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Wilson
Mar 18, 2019 -

Pettus Ford DeSoto responded

Thanks for your five star feedback on your experience with Bob! Auto Plaza works really hard to deliver a top notch customer service experience across the board so we will make sure to deliver a fast, friendly, fun visit for our customers every single time! Come back and see us in the service drive! Thanks!

March 05, 2019

2009 Dodge Ram 1500 Excellent sales, no pressure to sell just very helpful and went above and beyond to make sure I got the vehicle I wanted. This is by far the best deal More

by Gale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Wilson
Mar 25, 2019 -

Pettus Ford DeSoto responded

Gale - thanks so much for sharing your experience on working with Bob Wilson! Welcome to the #AutoPlazaFamily - we appreciate your kind words and look forward to seeing you in the service drive!

March 05, 2019

Best car buying experience We had the best and easiest car buying experience at Auto Plaza Ford in Desoto Mo. Our salesman, Bob, was very straight forward, honest and friendly f More

by Jared and shelli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Wilson, Paul Levin
Mar 18, 2019 -

Pettus Ford DeSoto responded

Thank you so much for sharing your experience! We appreciate you driving all that way and allowing us to earn your business! Our national low price guarantee brings people in from all across the country - so we are ecstatic that you chose Auto Plaza. Welcome to the #AutoPlazaFamily & enjoy your new vehicle!

February 27, 2019

A great place to purchase a new Ford The first person I encountered upon entering Auto Plaza was Delbert Lakes. He was friendly and very helpful. He listened to me on what I was looking f More

by Fordbuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Delbert Lakes, Bob Wilson
Mar 01, 2019 -

Pettus Ford DeSoto responded

Thanks for sharing your five star feedback! We appreciate your business! Welcome to the Auto Plaza Family :)

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