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Pettus Ford DeSoto

De Soto, MO

4.1
356 Reviews

12830 Hwy 21

De Soto, MO

63020

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Showing 356 reviews

April 06, 2019

Quick and easy They got me in before my appointment time. Was done in the time estimated to do work. Knew exactly what what was needed. Very professional. More

by mgbno1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Vargo
Apr 10, 2019 -

Pettus Ford DeSoto responded

Thanks for your feedback we appreciate your business & hope to see you again soon!

April 03, 2019

Very professional They diagnosed my vehicle issues and called me with the problem. They repaired my vehicle promptly and had me back on the road! Would definitely re More

by nathan m
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Vargo
Apr 26, 2019 -

Pettus Ford DeSoto responded

Nathan - thanks for your five star feeback! we appreciate your business and hope to see you again soon :)

March 30, 2019

Recall got a letter in the mail, informing me of a recall on my F-150 for the transmission update. They said it would take only about 30 minutes and it t More

by kathyledbetter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
Apr 03, 2019 -

Pettus Ford DeSoto responded

Thanks for your five star feedback we appreciate your business and hope to see you again soon!

March 29, 2019

Oil change and auto check up The service was wonderful and very timely. I appreciate the information I was given on my vehicle. I will be back when I need any other service. More

by lmscpc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Vargo, Andrew Ray
Apr 03, 2019 -

Pettus Ford DeSoto responded

Thanks for your five star feedback we appreciate your business and hope to see you again soon!

March 24, 2019

Courteous and Professional I couldn't be more pleased with my two recent service appointments at Auto Plaza Ford in DeSoto. Everything was done promptly, properly and profession More

by xxxxxxx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Vargo, Andrew Ray
Mar 25, 2019 -

Pettus Ford DeSoto responded

Thanks so much for your five star feedback on working with Andrew & Nick - our entire Ford staff works hard to go above and beyond for our customers every single day! We appreciate your kind words and your loyalty to our business! Thanks!

March 23, 2019

Efficient and thorough service I made my service appointment online. Somehow my confirmed time didn’t match the appointment time that the service department had. Thankfully these More

by Janie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Vargo, Andrew Ray
Mar 25, 2019 -

Pettus Ford DeSoto responded

Janie - thanks for the 5 star review! We appreciate your business. As for the service booking issue - we are aware of this and are working towards a solution - thanks for understanding. We look forward to seeing you in the future! -Auto Plaza Management-

March 22, 2019

great service I get all of my service done at this dealership. Great customer service. Fast service at reasonable price. They get your vehicle in and back on the ro More

by stevenbenns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Vargo
Mar 25, 2019 -

Pettus Ford DeSoto responded

Thanks for your five star feedback on your experience in our service drive! Nick & our entire team work hard to deliver great experiences just like this every single day so this makes us happy to hear! Thank You!

March 22, 2019

Grate Service no problems ok grate I just had an oil and filter change. The waiting area was very clean and the staff was friendly and pleasant couldn't ask for better. More

by reatonsr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Ray
Mar 25, 2019 -

Pettus Ford DeSoto responded

Thanks for your five star feedback on your experience with Andrew! Our entire service team works really hard to deliver a top notch customer satisfaction experience -so this makes us happy to hear! See you soon!

March 18, 2019

Awesome Salesman This dealership offers so much to each customer. Delbert Lakes is by far my favorite salesman. Friendly staff made the car buying experience a breeze. More

by Debbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Delbert Lakes, Paul Levin
Mar 25, 2019 -

Pettus Ford DeSoto responded

Debbie thanks so much for sharing your experience on working with Delbert! Our entire Ford team works hard to deliver great experiences just like this every single day! Welcome to the #AutoPlazaFamily & we appreciate your business!

March 18, 2019

Great service and good work I would highly recommend your service. Department.zI was very satisfied with the quality of service.Looking forward to my next visit More

by trsberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Vargo
Mar 25, 2019 -

Pettus Ford DeSoto responded

Thanks for your five star feedback on your experience in our service drive! Nick & our entire team work hard to deliver great experiences just like this every single day so this makes us happy to hear! Thank You!

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