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Pettus Ford DeSoto

De Soto, MO

4.1
356 Reviews

12830 Hwy 21

De Soto, MO

63020

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Showing 356 reviews

April 26, 2019

Great I would definitely recommend this place. They worked with me on everything and answered every question I had. They were very friendly and the process More

by terryelbourbon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bradley Coleman, John Petersen
Apr 29, 2019 -

Pettus Ford DeSoto responded

Thanks for your five star feedback on working with Bradley Coleman - We strive for fun, fast and friendly shopping experiences like this on every single visit! Brad has been with us for a long time and works extremely hard to deliver top-notch customer service, so we appreciate you sharing this!

April 25, 2019

Fantastic Experience Jason was great to work with and got the Van that I wanted and quickly! Has been in contact with me for paperwork that is needed to license the van More

by Rawson6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Carr
Apr 25, 2019 -

Pettus Ford DeSoto responded

Thanks for your five star feedback about your shopping experience with Jason Carr Auto Plaza Ford - we are so happy you enjoyed yourself and we welcome you to the #AutoPlazaFamily

April 25, 2019

2019 King Ranch Great Guys at Auto Plaza Ford! Thanks for the hook up with my new ride, look forward to working with you all in the future! More

by kempker95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Levin, Kyle Steinberg, Seth Kamper
Apr 26, 2019 -

Pettus Ford DeSoto responded

Thanks for your review on our friendly Ford Team! Seth Kamper & Paulie Levin work hard to deliver a great experience for their customers on every single visit! We appreciate your business & welcome you to the #AutoPlazaFamily.

April 24, 2019

Smooth, Simple Transaction with Integrity I live about 200 miles away from Auto Plaza Ford and had been internet shopping for about three weeks. I had a deal on another F150 almost done when I More

by JHOLT20
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bradley Coleman
Apr 25, 2019 -

Pettus Ford DeSoto responded

Thank you so much for your amazing feedback on working with Bradley Coleman - Brad is known for going the extra mile for his customers, so this is right in line with what we hear on a regular basis! Thanks for sharing and thanks for choosing to join the #AutoPlazaFamily. It's a privilege to be able to serve people outside of our community & we know you have a decision where you do business - we sure appreciate you choosing us!

April 23, 2019

easy-peasey Needed to have emissions inspection. Appointment made in the morning before going to work that evening. Arrived bout 15 minutes before scheduled time More

by KMTHORNTON58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Ray
Apr 24, 2019 -

Pettus Ford DeSoto responded

Thanks for your five star feedback on working with Andrew! We appreciate your business and hope to see you soon!

April 22, 2019

Oil change Excellent and professional service as always. Truck was completed and delivered in the time that was promised. Thank you for an easy and prompt servic More

by cdh22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Petsch, Nick Vargo, Andrew Ray
Apr 23, 2019 -

Pettus Ford DeSoto responded

Thank you for sharing your five star feedback! We are thrilled you had a great experience! We hope to see you again soon!

April 22, 2019

They listened I took my car in because it "sounded funny". after 2 long trips. They listened to my concern, made an appointment and fixed not one but four issues. O More

by marsha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Vargo, Andrew Ray
Apr 22, 2019 -

Pettus Ford DeSoto responded

Thanks for working with Andrew Ray & Nick Vargo in our Ford Service Lane! Our advisors work extremely hard to deliver a top-notch experience for our customers - so we appreciate your feedback! Come back and see us!

April 22, 2019

18S32 Fuel Tank Deformation corrected. We arrived 15 minutes before our appointment, were taken immediately, and were finished in 25 minutes. The only problem is that our clock does not wo More

by mameredith26
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Vargo
Apr 23, 2019 -

Pettus Ford DeSoto responded

Hello - please reach out to us directly at 636-337-7777 so we can address this issue and get you all fixed up. Thanks and thank you for sharing your feedback! Talk to you soon.

April 19, 2019

Amazing Jason and his team can make getting a new vehicle as easy and simple as possible. I would definitely recommend going to Ford auto plaza for your car n More

by Jaylinnn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Carr
Apr 22, 2019 -

Pettus Ford DeSoto responded

Thanks for sharing your five star feedback with our team! We appreciate your business and welcome you to the Auto Plaza Family!

April 16, 2019

Helpful and courteous I recommend this dealership and Jason to anyone who is looking for a new vehicle. Jason listened and found exactly what I was looking for. More

by Jl26
Recommend Dealer
Yes
Employees Worked With
Jason Carr
Apr 22, 2019 -

Pettus Ford DeSoto responded

Thanks for sharing your feedback about your shopping experience with Jason Carr! Welcome to the #AutoPlazaFamily - we look forward to serving you in the Ford Service Drive as well! Thanks again!

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