Pettus Ford De Soto

A very satisfied customer! From the moment Brad found out that I was in the market for a new viehical he was nothing but helpful. Wether it was answering any questions I had or From the moment Brad found out that I was in the market for a new viehical he was nothing but helpful. Wether it was answering any questions I had or helping me pick out the perfect car for my family. I would highly recommend letting Brad help you find your next dream viehical!! More

Will be going back! Brad was very helpful in finding us a car the suited our needs, respected our budget and didn't try to push a sale just to benefit himself. He was ver Brad was very helpful in finding us a car the suited our needs, respected our budget and didn't try to push a sale just to benefit himself. He was very knowledgeable and very helpful every step of the way! I would highly recommend him to anyone looking to buy! More

We Just bought our second car here at Auto Plaza Ford DeSoto We just purchased our second car in 2 years here. We were treated with great respect and professionalism by our salesman Bradley Coleman. I would su We just purchased our second car in 2 years here. We were treated with great respect and professionalism by our salesman Bradley Coleman. I would suggest going here to get a car. Bradley made the entire process easy and dealt with me going back and fourth for 3 days before finally buying the car. He worked out the payment we needed and answered all questions we had. Great experience and will be buying my next car here!!! More

You guys work miracles Myles worked mericles. You knew exactly what I wanted and help me get it. Thank you so much for all your help it's greatly appreciated Myles worked mericles. You knew exactly what I wanted and help me get it. Thank you so much for all your help it's greatly appreciated More

Lacking knowledge I purchased a used Chevy truck on 4-25-17 and the sales person couldn't answer any of my questions about the truck. He knew a couple of days ahead of I purchased a used Chevy truck on 4-25-17 and the sales person couldn't answer any of my questions about the truck. He knew a couple of days ahead of time i was coming and had the truck ready for me to drive, but didn't have a good knowledge of the vehicle. I told him about a vibration issue with the vehicle and their mechanics looked it over and mis-diagnosed the issue. I purchased it and had my mechanic fix it and it cost me another $370. I text the sales person and his response was "thanks for letting me know". He made no attempt to correct the situation. The staff there are all very nice people, but they should be better informed and take better care of their customers. If you are considering purchasing something from them, please be aware of these issues. $370 on a $12,000 purchase would have turned an upset customer into a customer for life. More

Easiest car purchase Miles and Jeff were amazing to work with! The made the process simple and fun! Miles was informative and knowledgeable. He pulled six cars for us to t Miles and Jeff were amazing to work with! The made the process simple and fun! Miles was informative and knowledgeable. He pulled six cars for us to test drive and helped me find my dream car! More

Everyone should be treated with equality. I called a day before asking about car. Kinda got run around. My boyfriend called next day and had an answer if was available with in minutes. We went I called a day before asking about car. Kinda got run around. My boyfriend called next day and had an answer if was available with in minutes. We went up together Saturday test drove car and he had to talk to salesman about me taking it home and would be back Monday with check from bank. When I returned Monday to sign papers I was rushed the paperwork was all wrong on y'all end he had to redo multiple times. They were supposed to detail the inside of my car. Which was not done. The outside I wasn't worried about because it was raining. I had to remind him to put gas in my car, about the referral which I'm not 100% he finished filling out. I will not recommend desoto dealership to anyone especially a female. It's ridiculous how I was treated when by myself verses when with my boyfriend. More

Purchased 2016 Lincoln Navigator I had a very positive transaction with Auto Plaza Ford. The purchase was smooth, they proved well for financing rates, and the people were great! I I had a very positive transaction with Auto Plaza Ford. The purchase was smooth, they proved well for financing rates, and the people were great! I would recommend this place to anyone in the market for a new/pre-owned vehicle. More

Friendly, welcoming atmosphere I visited this dealership after being put off for two days by another one. What a great decision it was. Everyone was friendly and welcoming, and desp I visited this dealership after being put off for two days by another one. What a great decision it was. Everyone was friendly and welcoming, and despite my being nervous about my first transaction of this kind as a divorced woman, they were patient and put me at ease. I would definitely recommend them to family and friends. Troy was so pleasant to work with, and I will not hesitate to contact him if I should have any questions about my beautiful new Focus. More

Worth the drive We had been to other dealers that either were not courteous or not willing to negotiate. Auto Plaza Ford had a vehicle with everything we were looking We had been to other dealers that either were not courteous or not willing to negotiate. Auto Plaza Ford had a vehicle with everything we were looking for already competitively priced and gave us a fair price on our trade in vehicle. Myles and the other staff were courteous and willing to answer our questions. More