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Pettus Ford De Soto

De Soto, MO

4.4
380 Reviews
Pettus Ford DeSoto, Inc. is your trusted Ford dealership in De Soto and the reason why our loyal customers keep coming back. We offer an extensive new and pre-owned inventory, as well as lease specials, finance options and expert auto service. We are dedicated to providing exceptional customer service and being an integral part of our community. We look forward to seeing you soon!
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12836 MO-21

De Soto, MO

63020

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Showing 380 reviews

March 22, 2019

great service I get all of my service done at this dealership. Great customer service. Fast service at reasonable price. They get your vehicle in and back on the ro More

by stevenbenns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Vargo
Mar 25, 2019 -

Pettus Ford De Soto responded

Thanks for your five star feedback on your experience in our service drive! Nick & our entire team work hard to deliver great experiences just like this every single day so this makes us happy to hear! Thank You!

March 22, 2019

Grate Service no problems ok grate I just had an oil and filter change. The waiting area was very clean and the staff was friendly and pleasant couldn't ask for better. More

by reatonsr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Ray
Mar 25, 2019 -

Pettus Ford De Soto responded

Thanks for your five star feedback on your experience with Andrew! Our entire service team works really hard to deliver a top notch customer satisfaction experience -so this makes us happy to hear! See you soon!

March 18, 2019

Awesome Salesman This dealership offers so much to each customer. Delbert Lakes is by far my favorite salesman. Friendly staff made the car buying experience a breeze. More

by Debbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delbert Lakes, Paul Levin
Mar 25, 2019 -

Pettus Ford De Soto responded

Debbie thanks so much for sharing your experience on working with Delbert! Our entire Ford team works hard to deliver great experiences just like this every single day! Welcome to the #AutoPlazaFamily & we appreciate your business!

March 18, 2019

Great service and good work I would highly recommend your service. Department.zI was very satisfied with the quality of service.Looking forward to my next visit More

by trsberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Vargo
Mar 25, 2019 -

Pettus Ford De Soto responded

Thanks for your five star feedback on your experience in our service drive! Nick & our entire team work hard to deliver great experiences just like this every single day so this makes us happy to hear! Thank You!

March 16, 2019

Kentucky was very nice and helpful! My husband was looking to purchase a newer vehicle. We searched and searched for something that suited us and we found a Mitsubishi Mirage on car guru More

by RobinR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kentucky
Mar 18, 2019 -

Pettus Ford De Soto responded

Thanks for sharing your five star feedback on working with Kentucky! We appreciate your business and are glad you had an awesome experience! See you in the future & welcome to the #AutoPlazaFamily

March 16, 2019

Best salesman EVER We knew that we wanted a new car but had no idea what kind of car we wanted. We went to several places and did not have much luck. Jason Carr listened More

by Ashlea Elledge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Carr
Mar 18, 2019 -

Pettus Ford De Soto responded

Ashlea - wow thanks for sharing your experience! We are so thrilled your enjoyed working with Jason Carr. Thank you for choosing Auto Plaza and come back and see us in the service drive! Thanks!

March 14, 2019

Autoplaza Service Department. The team at Autoplaza performed an oilchange and a scheduled recall repair on my car for me all under an hour an a half! Thanks for the quick and prof More

by tpettus87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Gersbacher, Nick Vargo, Andrew Ray
Mar 15, 2019 -

Pettus Ford De Soto responded

Thanks for sharing your experience with us! We sincerely appreciate your business! We hope you come back and see us soon!

March 14, 2019

Oil leak Dilemma Ford explorer was leaking oil. Found hole in oil filter, changed oil and put on new filter. Cleaned underneath vehicle to get rid of oil that was th More

by sdavis16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Vargo
Mar 18, 2019 -

Pettus Ford De Soto responded

Thanks for sharing your feedback - we are glad we could fix the situation promptly and efficiently - customer satisfaction is very important to us so we always like to hear that we were able to efficiently improve a situation for a customer. We know your time is valuable - we sure appreciate you allowing us to assist you. Thank you.

March 10, 2019

Great dealer Brad and Paulie are some of the coolest people around, and incredibly honest. This is my second purchase from Auto Plaza, and the no pressure, relaxed More

by AdamE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradley Coleman
Mar 18, 2019 -

Pettus Ford De Soto responded

Thanks for sharing your five star feedback on your visit with Auto Plaza. We are thrilled you enjoyed shopping with Brad Coleman and Paulie Levin! Our team is unlike any other and we are always excited to hear that customers enjoy our tight knit group as well! Come back and see us in the service drive! Thanks!

March 06, 2019

Easy-Peasy! Brad made the process easy-peasy! Having a phobia of high pressure and buyers remorse, I was hesitant to explore purchasing a new car. However, Brad More

by pecki25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradley Coleman
Mar 18, 2019 -

Pettus Ford De Soto responded

Thanks for sharing your experience with us! We are thrilled you enjoyed working with Brad Coleman! We believe it's our job to inform the customer on the latest technology, premium products available and to make the entire experience enjoyable! Our low pressure style makes shopping fun and we are glad you experienced that with our Ford team in De Soto. We don't take buying a vehicle lightly - because we know it's a big decision! Welcome to the #AutoPlazaFamily & THANK YOU for allowing us to earn your business!

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