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Pettus Ford De Soto

De Soto, MO

Overview
Reviews
Vehicles
4.4
377 Reviews
Pettus Ford DeSoto, Inc. is your trusted Ford dealership in De Soto and the reason why our loyal customers keep coming back. We offer an extensive new and pre-owned inventory, as well as lease specials, finance options and expert auto service. We are dedicated to providing exceptional customer service and being an integral part of our community. We look forward to seeing you soon!
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12836 MO-21

De Soto, MO

63020

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Showing 377 reviews

March 29, 2025

One of the best experience I've had with a dealership. Liz and Ed were great! Highly Recommend!! More

by ED60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz, Ed
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Apr 16, 2025 -

Pettus Ford De Soto responded

Thank you so much for the kind words! We’re thrilled to hear this was one of your best dealership experiences. Liz and Ed will be so happy to hear your shoutout—they truly care about taking care of our customers. We appreciate the recommendation and hope to see you again down the road!

March 29, 2025

Great customer service. I had called in to set up an appointment to bring my car in for an oil change but had a last minute meeting pop up and when I had called in I was off More

by BILLYSMUSTANGS27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot
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Apr 16, 2025 -

Pettus Ford De Soto responded

Thank you so much for the fantastic review! We’re thrilled to hear that our pickup and drop-off service helped save you time and made your day a little easier. It means a lot that you choose Pettus Ford De Soto over closer options—we’re honored by your trust and truly appreciate the recommendation. We’ll be here whenever you need us!

March 26, 2025

Best experience I've had at a dealership. I will be recommending Pettus Ford to all of my friends and family! More

by ED60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz was outstanding!
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Apr 16, 2025 -

Pettus Ford De Soto responded

Thank you, ED60! We’re honored to hear this was the best dealership experience you’ve had. Your recommendation means the world to us, and we truly appreciate you spreading the word about Pettus Ford. We’ll be here for you, your friends, and your family whenever you need us!

March 25, 2025

Tracy went out of his way to get the we were looking for and went over everything we ask question about It was a very good experience More

by bigllildump
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tracy
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Apr 16, 2025 -

Pettus Ford De Soto responded

Thank you for the great review! We’re so glad to hear Tracy went above and beyond to help you find exactly what you were looking for and took the time to answer all your questions. We’re happy it was a great experience and truly appreciate you choosing Pettus!

March 25, 2025

My husband and I put Wyatt to work! He was great and was willing to get any vehicle that we wanted to check out! Our 3 hour trip was well worth the experience at Pettus Automotive! More

by sam_mcgraw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wyatt
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Apr 16, 2025 -

Pettus Ford De Soto responded

Thank you so much for the wonderful review! We’re glad Wyatt was up for the challenge—he’s always ready to go the extra mile (or three hours in your case!). It means a lot that you made the trip to see us, and we’re thrilled it was worth it. Enjoy your new vehicle, and thank you for being part of the Pettus family!

March 21, 2025

Great staff and great service 15 words 15 more words and another 15 words. Good grief! More

by CBEYER61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lizzie
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Apr 16, 2025 -

Pettus Ford De Soto responded

Thank you for the great review! We really appreciate your sense of humor—and your kind words about our staff and service. We’re always here when you need us, and we’re grateful to have customers like you!

March 21, 2025

The service at Pettus Ford is always excellent. .making someone use 15 woeds is stupid More

by PAUL@AUTOPLAZAFORD.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Uthoff, PamPetsch, JR
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Apr 16, 2025 -

Pettus Ford De Soto responded

Thank you for the 5-star review, Paul! We truly appreciate your continued support and are glad to hear our service team continues to meet your expectations. And we hear you on the word requirement—sometimes less really is more!

March 21, 2025

Very friendly people and great service, amazing sales staff. We’ve only had great service. More

by rzacher50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent ward, Devon ward, The entire service department
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Apr 16, 2025 -

Pettus Ford De Soto responded

Thank you so much for the kind words! We’re thrilled to hear you’ve consistently had great experiences with our team. From sales to service, we truly appreciate your continued support and look forward to helping you again in the future!

March 21, 2025

Quick lane was fast and courteous. I would definitely recommend them to my friends. Thank you More

by MERDIGARLAND
Recommend Dealer
Yes
Employees Worked With
The gentleman at the desk was cool.
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Apr 16, 2025 -

Pettus Ford De Soto responded

Thank you, Merdigarland! We’re glad to hear your experience at Quick Lane was fast and courteous—that’s exactly what we aim for! We appreciate your recommendation and look forward to seeing you again!

March 16, 2025

Great service. They were very attentive and kept me updated on the service performed and what cost would be. More

by FYRMNJONMEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Mar 17, 2025 -

Pettus Ford De Soto responded

Hi there, Thank you for the 5-star review! We’re glad to hear that our team provided attentive service and kept you informed every step of the way. Transparency and customer satisfaction are our top priorities, and we truly appreciate your support! If you ever need anything in the future, don’t hesitate to reach out. We look forward to serving you again!

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