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Pettus Ford De Soto

De Soto, MO

4.4
379 Reviews
Pettus Ford DeSoto, Inc. is your trusted Ford dealership in De Soto and the reason why our loyal customers keep coming back. We offer an extensive new and pre-owned inventory, as well as lease specials, finance options and expert auto service. We are dedicated to providing exceptional customer service and being an integral part of our community. We look forward to seeing you soon!
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12836 MO-21

De Soto, MO

63020

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Showing 379 reviews

April 22, 2019

Oil change Excellent and professional service as always. Truck was completed and delivered in the time that was promised. Thank you for an easy and prompt servic More

by cdh22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam Petsch, Nick Vargo, Andrew Ray
Apr 23, 2019 -

Pettus Ford De Soto responded

Thank you for sharing your five star feedback! We are thrilled you had a great experience! We hope to see you again soon!

April 19, 2019

Amazing Jason and his team can make getting a new vehicle as easy and simple as possible. I would definitely recommend going to Ford auto plaza for your car n More

by Jaylinnn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Carr
Apr 22, 2019 -

Pettus Ford De Soto responded

Thanks for sharing your five star feedback with our team! We appreciate your business and welcome you to the Auto Plaza Family!

April 16, 2019

Helpful and courteous I recommend this dealership and Jason to anyone who is looking for a new vehicle. Jason listened and found exactly what I was looking for. More

by Jl26
Recommend Dealer
Yes
Employees Worked With
Jason Carr
Apr 22, 2019 -

Pettus Ford De Soto responded

Thanks for sharing your feedback about your shopping experience with Jason Carr! Welcome to the #AutoPlazaFamily - we look forward to serving you in the Ford Service Drive as well! Thanks again!

April 16, 2019

Fast friendly service Nick and Andrew were wonderful. Matt the technician was very diligent in finding my noise in my door and fixing the issue! Thanks guys you rock! More

by Vargo_939
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Vargo, Andrew Ray
Apr 22, 2019 -

Pettus Ford De Soto responded

Thanks for sharing your feedback on working with Nick & Andrew in our Ford Service Lane! Matt also appreciates your kind words - this team is unlike any other & we will always work hard to earn these type of remarks about our customer experience! See you soon!

April 15, 2019

Air bag cover Seems on older models the new air bag cover doesn't fit the dash opening.. One corner is always sticking up, have tried 2 covers both same issue. More

by war-lamb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Vargo, Andrew Ray
Apr 17, 2019 -

Pettus Ford De Soto responded

I’m sorry about your dash cover, we don’t make or produce any parts. If you would like to message us through here with your info. we can try to get you with the manufacturer!

April 14, 2019

Great As usual service department was awesome! Fast and friendly! Kept me updated the whole time. Fixed my moon roof that a non ford shop couldn’t. Saved me More

by jpljr62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Ray
Apr 22, 2019 -

Pettus Ford De Soto responded

Thanks for sharing your five star feedback on your service drive experience with Andrew Ray! We strive to deliver this type of experience every single day both in sales and service! We also believe in saving our customers money whenever possible, so that is great to hear! Come back and see us :)

April 14, 2019

Needed new tires. They looked up the tires for my car and provided multiple options at very competitive prices. The install itself went smoothly and everyone was kind a More

by rinehart_jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Woodrow., Delbert Lakes
Apr 22, 2019 -

Pettus Ford De Soto responded

Thanks for sharing your experience! Woody & the entire team @ Quick Lane works hard to deliver top notch experiences just like this! We appreciate your business - thanks!

April 12, 2019

Fantastic! John was so amazing to work with! We were in and out in no time!! We are beyond happy with the truck! I would send ANY of my friends, family, and clie More

by Laurie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bunch, Paul Levin, John Petersen
Apr 22, 2019 -

Pettus Ford De Soto responded

Laurie - thanks for sharing your Five Star Feedback on working with John Bunch - John works hard to deliver experiences like this every single day. Come back and see us in the service drive soon!

April 11, 2019

My review Everything was checked out quickly and efficiently and repairs were made. I've been driving Ford products since I started at 16. I am a complete fan More

by bbrakefield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Vargo, Andrew Ray, Jason Carr
Apr 11, 2019 -

Pettus Ford De Soto responded

Thanks for your five star feedback - we are happy you are not only a Ford fan but an Auto Plaza customer! We look forward to seeing you in the future!

April 09, 2019

Pleased with work done Everything was done great and advice on future work was well noted. All work was done on a time ,great service neat and clean area. More

by skmerklin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Vargo
Apr 10, 2019 -

Pettus Ford De Soto responded

Thanks for your review! We appreciate your business and hope to see you soon! Customer satisfaction is really important to us and we sincerely appreciate your review!

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