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Pettus Ford De Soto

De Soto, MO

4.4
379 Reviews
Pettus Ford DeSoto, Inc. is your trusted Ford dealership in De Soto and the reason why our loyal customers keep coming back. We offer an extensive new and pre-owned inventory, as well as lease specials, finance options and expert auto service. We are dedicated to providing exceptional customer service and being an integral part of our community. We look forward to seeing you soon!
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12836 MO-21

De Soto, MO

63020

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Showing 379 reviews

April 29, 2019

Painless The crew was great! They stayed after hours and waited on me as I talked with my bank to get the loan straightened out! Wanted a vehicle at the Farmin More

by Vman30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Carr
Apr 29, 2019 -

Pettus Ford De Soto responded

Thanks for your five star feedback on your shopping experience with Jason Carr Auto Plaza Ford - Jason works hard to deliver top-notch customer service on every visit, every day!

April 26, 2019

Quick and Efficient service! I arrived there just before they opened and was waited on immediately after opening..My vehicle was pulled into the shop within 5-10 minutes of regist More

by ramfn8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christin--Service Writer
Apr 29, 2019 -

Pettus Ford De Soto responded

Thanks so much for your five star feedback on our Ford Service Team! We appreciate your business. Customer Service is so important to us here at Auto Plaza! Come back and see us!

April 26, 2019

Great I would definitely recommend this place. They worked with me on everything and answered every question I had. They were very friendly and the process More

by terryelbourbon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradley Coleman, John Petersen
Apr 29, 2019 -

Pettus Ford De Soto responded

Thanks for your five star feedback on working with Bradley Coleman - We strive for fun, fast and friendly shopping experiences like this on every single visit! Brad has been with us for a long time and works extremely hard to deliver top-notch customer service, so we appreciate you sharing this!

April 26, 2019

It was a best car buying experience I've had yet. Seth was great in helping me find the perfect car at the price and payment I needed. He went the extra mile that was greatly appreciated. John was als More

by kelleymg123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Steinberg, John Petersen, Seth Kamper
Apr 26, 2019 -

Pettus Ford De Soto responded

Thanks for your five star feedback on working with Seth Kamper & John Petersen - we appreciate your business! Welcome to the #AutoPlazaFamily

April 25, 2019

Fantastic Experience Jason was great to work with and got the Van that I wanted and quickly! Has been in contact with me for paperwork that is needed to license the van More

by Rawson6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Carr
Apr 25, 2019 -

Pettus Ford De Soto responded

Thanks for your five star feedback about your shopping experience with Jason Carr Auto Plaza Ford - we are so happy you enjoyed yourself and we welcome you to the #AutoPlazaFamily

April 25, 2019

2019 King Ranch Great Guys at Auto Plaza Ford! Thanks for the hook up with my new ride, look forward to working with you all in the future! More

by kempker95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Levin, Kyle Steinberg, Seth Kamper
Apr 26, 2019 -

Pettus Ford De Soto responded

Thanks for your review on our friendly Ford Team! Seth Kamper & Paulie Levin work hard to deliver a great experience for their customers on every single visit! We appreciate your business & welcome you to the #AutoPlazaFamily.

April 24, 2019

Smooth, Simple Transaction with Integrity I live about 200 miles away from Auto Plaza Ford and had been internet shopping for about three weeks. I had a deal on another F150 almost done when I More

by JHOLT20
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bradley Coleman
Apr 25, 2019 -

Pettus Ford De Soto responded

Thank you so much for your amazing feedback on working with Bradley Coleman - Brad is known for going the extra mile for his customers, so this is right in line with what we hear on a regular basis! Thanks for sharing and thanks for choosing to join the #AutoPlazaFamily. It's a privilege to be able to serve people outside of our community & we know you have a decision where you do business - we sure appreciate you choosing us!

April 23, 2019

easy-peasey Needed to have emissions inspection. Appointment made in the morning before going to work that evening. Arrived bout 15 minutes before scheduled time More

by KMTHORNTON58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Ray
Apr 24, 2019 -

Pettus Ford De Soto responded

Thanks for your five star feedback on working with Andrew! We appreciate your business and hope to see you soon!

April 22, 2019

18S32 Fuel Tank Deformation corrected. We arrived 15 minutes before our appointment, were taken immediately, and were finished in 25 minutes. The only problem is that our clock does not wo More

by mameredith26
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Vargo
Apr 23, 2019 -

Pettus Ford De Soto responded

Hello - please reach out to us directly at 636-337-7777 so we can address this issue and get you all fixed up. Thanks and thank you for sharing your feedback! Talk to you soon.

April 22, 2019

They listened I took my car in because it "sounded funny". after 2 long trips. They listened to my concern, made an appointment and fixed not one but four issues. O More

by marsha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Vargo, Andrew Ray
Apr 22, 2019 -

Pettus Ford De Soto responded

Thanks for working with Andrew Ray & Nick Vargo in our Ford Service Lane! Our advisors work extremely hard to deliver a top-notch experience for our customers - so we appreciate your feedback! Come back and see us!

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