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Pettus Ford De Soto

De Soto, MO

4.4
379 Reviews
Pettus Ford DeSoto, Inc. is your trusted Ford dealership in De Soto and the reason why our loyal customers keep coming back. We offer an extensive new and pre-owned inventory, as well as lease specials, finance options and expert auto service. We are dedicated to providing exceptional customer service and being an integral part of our community. We look forward to seeing you soon!
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12836 MO-21

De Soto, MO

63020

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Showing 379 reviews

May 07, 2019

Sterring service Andrew Ray was very helpful in contacting extended service company for overages and and service to power steering rack, and having vehicle ready at pr More

by jwac6701
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Vargo, Andrew Ray
May 14, 2019 -

Pettus Ford De Soto responded

Thanks for your five star feedback on our friendly Ford Service Advisors Nick Vargo & Andrew Ray - We believe service should be fun, fast and friendly. We also believe going the extra mile for our customers is not only our job - but what you deserve. Thanks for choosing Auto Plaza!

May 06, 2019

Short and fast. They got me in did my inspection and oil change done in less than an hour. Tom did a great job and will go back again More

by puxican
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Robison
May 14, 2019 -

Pettus Ford De Soto responded

Wow - thanks for your five star feedback on our talented technician Tom! Here at Auto Plaza - every position at our local dealership group goes the extra mile to deliver the experience that you deserve! We know you have a choice where you do business & we sure do appreciate you choosing the #AutoPlazaFamily

May 06, 2019

Service repair Thank you for excellent service and thorough check. I brought the car to service with a roaring noise and rattle in the front. Diagnosed with a right More

by Rufkahr,c123
Recommend Dealer
Yes
Employees Worked With
Andrew Ray
May 14, 2019 -

Pettus Ford De Soto responded

Thanks for sharing your feedback with us on working with Andrew Ray in our Ford Service Lane! We sincerely appreciate you choosing Auto Plaza. We believe service should be fun, fast and friendly. We are glad you experienced that with us and look forward to servicing you in the future!

May 06, 2019

Recalls and Vechile Matience Wonderful customer service the staff goes above and beyond to make you feel welcome. They took priority to make sure that my recalls were taken care o More

by JAMIEREEVES57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradley Coleman, Tracy Gersbacher, Delbert Lakes, John Bunch, Nick Vargo, Andrew Ray, Jason Carr, Paul Levin, John Petersen, Seth Kamper
May 14, 2019 -

Pettus Ford De Soto responded

Hi -thank you for sharing your feedback with us - we always strive to go above and beyond for our customers so this makes us very happy to hear! Come back and see us!

May 06, 2019

Recall I took my car in for a recall on the airbags and they had it finished right on time. Very friendly people made me feel appreciated More

by SALGAL012
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Vargo, Andrew Ray
May 14, 2019 -

Pettus Ford De Soto responded

Thanks for your five star feedback on our friendly Ford Motor Company Service Advisors - Nick Vargo & Andrew Ray - we really appreciate you choosing Auto Plaza! We know you have a choice where you do business and we sure are glad it's with us. See you soon!

May 05, 2019

Waiting until issue is resolved before recommending Part broken on radio waiting to see if they repair or replace if not won't recommend them to anyone. Good service until this happened. More

by bdutton578
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Vargo
May 14, 2019 -

Pettus Ford De Soto responded

Hello - we take customer satisfaction very seriously. We work hard to always deliver a top notch experience so we would like to discuss this further with you if you can reach out to us and we will be able to discuss this more in depth. Thank you!

May 03, 2019

Great. Customer service! Great service! I talked to Jason the day before I came for my visit. I told him what I wanted, and didn’t want, my price range, then he sent me pictur More

by HappyCustomer9!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Carr, Paul Levin, John Petersen
May 14, 2019 -

Pettus Ford De Soto responded

Thanks so much for sharing your experience working with Jason Carr Auto Plaza Ford, Paulie Levin & the entire Auto Plaza Ford Team! Our national low price guarantee matched with superior customer service brings people to us from every single state! We aim to deliver an automotive experience unlike any other. So thanks for your kind words!

May 02, 2019

Recall replacement. Handled everything with skill & competency. Very friendly & always handle our needs readily. Always have our service needs done here. Would highly re More

by don-vic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Vargo
May 14, 2019 -

Pettus Ford De Soto responded

Thanks for your five star feedback on working with our friendly Ford Service Advisor Nick Vargo! We believe service should be fun, fast & friendly - so we are thrilled that's what you experienced with us! Come back anytime and thanks for choosing Auto Plaza!

May 02, 2019

Best buying experience ever The whole buying experience was excellent. Jason Carr was excellent, laid back, and made the buying experience a great time. If buying again, I'll che More

by chriswarden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Carr
May 14, 2019 -

Pettus Ford De Soto responded

Thanks for your kind words about your experience with Jason Carr Auto Plaza Ford - Welcome to the #AutoPlazaFamily - we sincerely appreciate you! To shop our selection 24/7 and take advantage of our national low price guarantee just visit autoplazagroup.com

May 01, 2019

Pleasant Easy to make appointment and work was completed in a fair amount of time I take all my cars in for service regardless of make or model More

by k.ripperger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Vargo, Andrew Ray
May 14, 2019 -

Pettus Ford De Soto responded

Thanks for your feedback on Nick Vargo & Andrew Ray our friendly Ford Service Advisors! We strive to deliver a top-notch customer experience like this on every single visit. Come see us anytime or give us a call at 636-337-7777

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