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Pettus Ford De Soto

De Soto, MO

4.4
379 Reviews
Pettus Ford DeSoto, Inc. is your trusted Ford dealership in De Soto and the reason why our loyal customers keep coming back. We offer an extensive new and pre-owned inventory, as well as lease specials, finance options and expert auto service. We are dedicated to providing exceptional customer service and being an integral part of our community. We look forward to seeing you soon!
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12836 MO-21

De Soto, MO

63020

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Showing 379 reviews

May 22, 2019

Service work done on my company van and 2 of my personal veh I'm very pleased with how work was handled in the last month on 3 of my vehicles. Everything was taken care of to the nth degree. From setting up the More

by bbrakefield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Ray
May 28, 2019 -

Pettus Ford De Soto responded

Thanks for your five star feedback on working with Andrew Ray! We appreciate your loyalty to the #AutoPlazaFamily. To shop 24/7 visit us at autoplazagroup.com

May 21, 2019

Poor customer service Well was told many things about repairing my 2018 Jeep Wrangler! Many lies from its cold out I can’t help you, to I’m waiting on Jeep, to it’s going t More

by Poor service department
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pam Petsch, Paul Levin
May 19, 2019

Help! I need more room! I bought a new Escape in 2017 and loved it, except I was constantly changing car seats for my 3 great-grandchildren that are often with me. I needed More

by Susan
Recommend Dealer
Yes
Employees Worked With
Bradley Coleman
May 22, 2019 -

Pettus Ford De Soto responded

Thanks for your five star feedback we appreciate your business! We are thrilled you had a great experience with Brad! Come back and see us in the service lane :)

May 16, 2019

Everyone is great and very helpful Great place and great people good customers Service and reasonable pricing. One of the best car buying experiences that I have had. I would recommend More

by noahjpontious
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradley Coleman, Nick Vargo, Paul Levin
May 22, 2019 -

Pettus Ford De Soto responded

Thanks for your five star feedback we appreciate your business!

May 16, 2019

Great Dealership! friendly, knowledgeable staff in all departments, work was explained and completed in a timely manner. . . all public areas of the dealership are exce More

by mel_kehr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Vargo, Andrew Ray
May 22, 2019 -

Pettus Ford De Soto responded

Thanks for your five star feedback we appreciate your business!

May 13, 2019

Ford Fiesta Great selection of vehicles as well as good service on cleaning and maintenance of the vehicles. They were very helpful in making sure I got what I wa More

by doddcaleb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason schearer , Kyle Steinberg, John Petersen
May 14, 2019 -

Pettus Ford De Soto responded

Thank you for your five star feedback on working with Jason Shearer. We appreciate your business and hope you come back and see us again soon!

May 13, 2019

Friendly and excellent service The service tech seem to kn9ow what he was talking about, but also pointed out if I had any more problems with it to be sure and call them. More

by MOOREBONNIE75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry, didn't know names
May 14, 2019 -

Pettus Ford De Soto responded

Hello - thanks for sharing your feedback with us! We do always want to let our customers know they are able to call us anytime they have an issue as our advisors are extremely efficient at solving the problem and getting you back on the road in no time! Thanks!

May 13, 2019

Oil change Great dealership. Will buy all my cars here. Every time I have asked for a specific car they have been able to get it for me. More

by RACHELC13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Schear
May 14, 2019 -

Pettus Ford De Soto responded

Thanks for your feedback on working with Jason Shearer - we appreciate your kind words and are thrilled you always have a great experience with us!

May 09, 2019

Good experience Great service and good price on tires. Special ordered tires and were there when they said they would be at the price that was quoted More

by djobin0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Woody
May 14, 2019 -

Pettus Ford De Soto responded

Thanks for the 5 Star Feedback! Our team works extremely hard and we are thrilled you had a great experience! Our low price guarantee matched with no appointments necessary - brings people to us from all across Missouri! Come experience the #QuickLane for yourself today!

May 07, 2019

Pleasant car buying experience! We have dealt with Tracy for many years and will continue to do so as the, need or desire, to purchase a new car arises. Tracy always gives us all of More

by DannyB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Gersbacher
May 14, 2019 -

Pettus Ford De Soto responded

Thanks for your five star feedback on your experiences with Tracy Gersbacher - he's been with us for years and your feedback is right in line with why so many customers enjoy shopping for their vehicles with him as well! We appreciate your business!

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