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Pettus Ford De Soto
De Soto, MO
379 Reviews
Pettus Ford DeSoto, Inc. is your trusted Ford dealership in De Soto and the reason why our loyal customers keep coming back. We offer an extensive new and pre-owned inventory, as well as lease specials, finance options and expert auto service. We are dedicated to providing exceptional customer service and being an integral part of our community. We look forward to seeing you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 379 reviews
July 17, 2019
Speedy service, fair prices, great staff! We had a new noise on the truck Monday morning, dropped it off on Wednesday night, and it was fixed by Friday afternoon. They were great! We had a new noise on the truck Monday morning, dropped it off on Wednesday night, and it was fixed by Friday afternoon. They were great! More
by joygreen2005
Verified CustomerEmployees Worked With
Pam Petsch
July 15, 2019
Accommodating - no nonsense / no pressure sales The entire experience was wonderful. John Bunch was great and loved the "no pressure" sales. Accommodated the pricing on our trade-in, and then some. The entire experience was wonderful. John Bunch was great and loved the "no pressure" sales. Accommodated the pricing on our trade-in, and then some. More
by butchdpr
Employees Worked With
John Bunch, Kyle Steinberg, John Petersen
July 15, 2019
Great dealership! Auto Plaza Ford Desoto is great! Everyone there is so friendly and will help you with everything! I will definitely be going back for my next new vehi Auto Plaza Ford Desoto is great! Everyone there is so friendly and will help you with everything! I will definitely be going back for my next new vehicle!! More
by BT
Employees Worked With
Elijah Davis, Jason Carr, Paul Levin, John Petersen
July 12, 2019
Leveling a F150 Someone should have drove my truck after the work was complete. And the maintenance defect could have been found. Helping to avoid a second visit to C Someone should have drove my truck after the work was complete. And the maintenance defect could have been found. Helping to avoid a second visit to Correct it. More
by 3mhslp
Employees Worked With
Pam Petsch, Nick Vargo, Andrew Ray
July 06, 2019
1st new car Jason made the car buying experience pleasant. No pressure. I felt like I was buying a car from a friend. He answered all my questions. Jason made the car buying experience pleasant. No pressure. I felt like I was buying a car from a friend. He answered all my questions. More
by deneenmcc
Employees Worked With
Tiffani , Jason Carr
July 04, 2019
Not pleased with customer service. Bought the vehicle on June 11th, it is now June 3rd and still have no title to get licensed. Call and talk with someone tell me they will call back bu Bought the vehicle on June 11th, it is now June 3rd and still have no title to get licensed. Call and talk with someone tell me they will call back but never do. More
by larry.vaeth
Employees Worked With
John Bunch, Kyle Steinberg, John Petersen
June 30, 2019
Best Car Buying Experience to Date Jason did an excellent job getting us through the process of purchasing our new vehicle in a quick, efficient manner. Thank you, Jason. It was a pleas Jason did an excellent job getting us through the process of purchasing our new vehicle in a quick, efficient manner. Thank you, Jason. It was a pleasure working with you. More
by Dnj0623
Employees Worked With
Jason Carr, Paul Levin
June 27, 2019
Excellent customer service! Extremely helpful, courteous and professional! The entire process from beginning to end was as smooth as butter! I will definitely refer anyone and ev Extremely helpful, courteous and professional! The entire process from beginning to end was as smooth as butter! I will definitely refer anyone and everyone to go to Auto Plaza for their vehicle purchase! You wont be disappointed! More
by katieh515
Employees Worked With
Mike Kinney, August Portell, Paul Levin, John Petersen
June 26, 2019
Very pleased They went above and beyond to make sure we were taken care of!! We went in for front end work and they also told us about a recall. They took care of They went above and beyond to make sure we were taken care of!! We went in for front end work and they also told us about a recall. They took care of both issues and since it would take longer than a day they gave me a car to drive to work the next day!! More
by jachristopher72015
Employees Worked With
Nick Vargo, Jason Carr
June 25, 2019
Great experience. Go see John Bunch if you’re in the market for a new vehicle. I will be back in the future. This experience was my best yet. Go see John Bunch if you’re in the market for a new vehicle. I will be back in the future. This experience was my best yet. More
by kisb123
Employees Worked With
John Bunch, Paul Levin
