Pettus Ford De Soto

Repairs and maintenance was completed per my request in a timely manner Both times I have had worked done staff has been very helpful and professional timely manner Both times I have had worked done staff has been very helpful and professional More

Everyone is always very accommodating here. Victor is especially friendly. He always remembers us and is incredibly thorough Victor is especially friendly. He always remembers us and is incredibly thorough More

My experience with the service and all the people I dealt with as usual was excellent with as usual was excellent More

Was looking at truck online was about what I was needing in a truck and when going to dealer was set deal on pricing and taking ownership of it was happy all. in a truck and when going to dealer was set deal on pricing and taking ownership of it was happy all. More

your service people were rude ! I'm a Vietnam Veteran, and proud to have served my country. I will not be coming back for anything at your dealership !!! I'm a Vietnam Veteran, and proud to have served my country. I will not be coming back for anything at your dealership !!! More

My husband and I LOVE Pettus Ford’s pick up drop off service! It is such a life saver to have them pick up my car for service and have it dropped backed off so we don’t have to borrow someone’s car, mak service! It is such a life saver to have them pick up my car for service and have it dropped backed off so we don’t have to borrow someone’s car, makes our lives so much easier! More

I asked for a qoute to repair the external spoiler in front of the sun roof but never received it. front of the sun roof but never received it. More

Service rep wouldn’t listen to our complaint and told us we did not have exhaust coming thru our vent. Took the car twice and the second time they did not contact me that they set off a deodorizer in my car we did not have exhaust coming thru our vent. Took the car twice and the second time they did not contact me that they set off a deodorizer in my car instead they did it without permission. I happen to be allergic to those types of scents and it causes migraines and nausea. I couldn’t drive my car cause it caused me to be sick. I called and asked the next day what I could do to get the smell out of my car and the service rep told me I would just have to let it wear off!! I did not give permission for this. A week later I still have a car that has an overload of deodorizer plus I still get exhaust thru the vent when I slow the car down to come to a stop. They did not listen to complaint and tried to cover up the exhaust by overloading deodorizer in my car!! This should never be done unless owner is contacted because there is a possibility of a health condition that this can affect. Very careless and inconsiderate. My car still isn’t fixed!!! Very unhappy Ford owner! More

Service was good, they dropped my vehicle off to my house when service was complete lizzy was great to deal with and very helpful and able to answer all my questions, price was a little higher than expected when service was complete lizzy was great to deal with and very helpful and able to answer all my questions, price was a little higher than expected and my vehicle mirrors were adjusted , one of my center console cup holders was on the floor, truck was also dirtier than when I dropped it, for what I spent I thought they could have washed the out side for what I paid More

Good experience. Nice and respectful. Gave me a fair price for the trade in and for the new car. Nice and respectful. Gave me a fair price for the trade in and for the new car. More