Pettus Chrysler Dodge Jeep Ram Farmington
Farmington, MO
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Great stay This time I had to wait longer than usual. They were really busy so I understand that is going to happen from time to time. I called the day before an This time I had to wait longer than usual. They were really busy so I understand that is going to happen from time to time. I called the day before and got my appointment at a time that was most convenient for me. More
Excellent service, as always I've been dealing with Auto Plaza, formerly Crown, since 2003. Several of the faces are still the same as '03. This dealership has always been excep I've been dealing with Auto Plaza, formerly Crown, since 2003. Several of the faces are still the same as '03. This dealership has always been exceptional to work with. I've purchased new and pre-owned, dealt with service and parts departments, and I've always been treated with respect and courtesy. Not to mention, I've referred several of my friends and they've purchased vehicles there as well. The friendly and respectful culture they have, starts at the top and continues throughout the dealership. Satisfied customer after my recall service last week, as always. More
They go above and beyond They are very helpful to make sure you are getting the vehicle that you want. They have a great service department and are always kind and helpful. They are very helpful to make sure you are getting the vehicle that you want. They have a great service department and are always kind and helpful. More
Recall service I was notified by the service department about a recall on tailgate latch. They wanted to set up an appointment to service the recall. Have never had I was notified by the service department about a recall on tailgate latch. They wanted to set up an appointment to service the recall. Have never had any other dealer contact about scheduling recall work. Always had to push for service. More
great visit Dealer very prompt and helpful. I have told you everything that I am going to say and I will say no more. Have a good day. Dealer very prompt and helpful. I have told you everything that I am going to say and I will say no more. Have a good day. More
Great Job!!! Gary Nestor did a great job on helping us get a jeep. It's been wonderful driving the jeep. Thank you for helping us buy a jeep. Gary Nestor did a great job on helping us get a jeep. It's been wonderful driving the jeep. Thank you for helping us buy a jeep. More
Great dealership Fast friendly honest service. Always helpful and friendly. Called me and got me in early for a recall. I always recommend this dealership. Just good Fast friendly honest service. Always helpful and friendly. Called me and got me in early for a recall. I always recommend this dealership. Just good people.not big city. More
2015 Jeep had a lifter knocking and an ABS issue In the last 2 months I had taken a vehicle to Sam Scism Ford and Auto Plaza. Sam Scism Ford took 5 weeks, no calls for updates and when completed I s In the last 2 months I had taken a vehicle to Sam Scism Ford and Auto Plaza. Sam Scism Ford took 5 weeks, no calls for updates and when completed I still had the same issue and had to take it back again, considering I had already paid for it. Auto Plaza, I took my jeep in 2 days early, they called me with the details of the work and approximate price it would cost. Work was completed the next day and I received a follow up call the day after that. Very pleased and will never go anywhere else to buy or repair a vehicle. More
disappointing I said I would recommend this service center but with a whole lot of bad points. are they the worst I've dealt with? no. not yet but it doesn't seem t I said I would recommend this service center but with a whole lot of bad points. are they the worst I've dealt with? no. not yet but it doesn't seem to be getting any better since auto plaza has taken over this dealership, service dept has went down hill. everytime i'm in there they either start late, or finish late on my repairs. no courtesy if my time. last Friday I went in for simple oil change and rotation. cant do it on Saturday anymore because they are not open. so I had to take a day off of work to meet maint schedule demands. my car was late going back to shop. took an hour to get work done. technician said he found a bad bushing and it needed to be fixed. he said the part I needed they did not have in stock. I said order it and call me. 3 days later I call down to parts dept and they said the part just arrived. transferred to service to set an appointment for repairs. scheduled for thursay morning at 9. i told the guy i needed the car done before 2 pm. he said no problem. dropped car of that morning got a call around 10and said it would not be ready by 2 because they ordered the wrong part. had to leave the car again overnight to get it fixed. again. not happy with service dept Melissa is always very nice and polite and tried to make sure I was happy when I picked the car up on Friday. liz also does a good job More
Amazing Superb customer service, very friendly staff and easy to work with. They make car shopping enjoyable and effortless. I highly recommed shopping with A Superb customer service, very friendly staff and easy to work with. They make car shopping enjoyable and effortless. I highly recommed shopping with Auto Plaza Farmington for your next car or truck. More