Pettus Chrysler Dodge Jeep Ram DeSoto

Took me 4 days to itemize an out the door price. They just wanted me to come to the dealership and drive a truck. When I did receive and itemized out the door price it had 3000 mark ups/ penalties / They just wanted me to come to the dealership and drive a truck. When I did receive and itemized out the door price it had 3000 mark ups/ penalties / rebates I didn't qualify for. The price was nearly 9000 dollars over the price listed on the website. They had misleading information and the wrong MSRP marked for their vehicles to make the deals look better. Overall the OTD price was fairly on par with fair market value at the time but I just couldn't handle the shady business practices and didn't buy from here because of it. More

Absolute pleasure to deal with. Listened to what I wanted and made it work within my budget. Listened to what I wanted and made it work within my budget. More

WORST Experience all around, I will never buy a car or have these xxxxxxxx work on my car again. They are constantly changing service people and they all lie to you. I brought my car in for an oil change have these xxxxxxxx work on my car again. They are constantly changing service people and they all lie to you. I brought my car in for an oil change and tire rotation and I couldn't find the lung key. The only place it was out of the car was at the dealership the last time I had them rotate the tire. The new service guy said his techs don't loose things. He couldn't be bothered to check to see if the might have it he just wanted to be condescending and tell me it's my fault. He asked me why I was so mad and it's because this dealership has crewed me over so many times. I had them change out my dashboard as part of a warranty is and now all it does is rattle. Every time I took back they told me they were working on a solution. I contacted Stellantis directly and they said all the dealership had to do was tell them they couldn't repair it correctly and Stellatis would take care of it. I went back to the dealership and they replaced all of the service writer so I asked the manager to look up my car so they could sent Stellantis what they needed. She told me there weren't any notes in their system and I would have to make an appointment and bring it in again. I told her it has already been in 5 times and I don't see any reason I should have to bring it in again. Pettus wouldn't do anything to help me and save my time. I can site multiple other instances of them lying to me but bottom line THEY SUCK! More

Traded my truck on a new Ram Power Wagon. I live 9 hours away and got a great price on my trade in and on top of that they even met me half way to cut my time in half. Would recommend Garrett I live 9 hours away and got a great price on my trade in and on top of that they even met me half way to cut my time in half. Would recommend Garrett and this dealership to anyone! More

Was greated quickly and test drove what we had already seen on web page, selected,purchased, happy seen on web page, selected,purchased, happy More

Devin did an outstanding job selling my wife and I’s new truck He walked us through each step of the process very easily and quickly. I would definitely recommend this dealership to anyone and will continue truck He walked us through each step of the process very easily and quickly. I would definitely recommend this dealership to anyone and will continue to do my business with them. Thanks Devin! You are going to do well! More

IT WAS QUICK AND EASY TRANSACTION; SALES REP JEROME COPELAND WAS VERY HELPFULL IN EXPLANING DIFFERENT FUNCTIONS OF VEHICLE I WOULD RECOMEND HIM TO MY FRIENDS COPELAND WAS VERY HELPFULL IN EXPLANING DIFFERENT FUNCTIONS OF VEHICLE I WOULD RECOMEND HIM TO MY FRIENDS More

I spoke with Teri Mahurin and she was very friendly, professional and answered all my questions. Very pleasant experience. professional and answered all my questions. Very pleasant experience. More

Efficient, knowledgeable, willingness to listen to my needs/wants. August was awesome, friendly and personable! needs/wants. August was awesome, friendly and personable! More