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Peterson Toyota
Boise, ID
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Didn't fix the problem The previous time I took my RAV4 in for service I requested that they find and fix an oil leak that was dripping on my garage floor. This was not done The previous time I took my RAV4 in for service I requested that they find and fix an oil leak that was dripping on my garage floor. This was not done. On my last visit I also requested that they find and fix the oil leak, and also requested that the crush washer be replaced since I wasn't sure it had been on my last service. I was told that the technician found the leak, and for an extra cost the tech would fix it. I paid for the normal service, as well as to get the oil leak repaired, but now the leak is back and dripping on the floor. I have had many Toyota vehicles and this is the first one that drips oil, and apparently cannot be fixed by Peterson Toyota service. More
Great staff and good service as always. Took my wife's Toyota Sienna in for a recall request and a routine LOF. Service was well done as usual. The staff there is great. My service advi Took my wife's Toyota Sienna in for a recall request and a routine LOF. Service was well done as usual. The staff there is great. My service advisor Todd Clark is always great to work with and this time I took the shuttle home and back. The driver Keith was extremely nice to deal with. More
Great service except Forgot to put a new sticker in the window so I don't know when to have it serviced again. The van ride to the mall was very nice and we were treated Forgot to put a new sticker in the window so I don't know when to have it serviced again. The van ride to the mall was very nice and we were treated very well by your entire staff, More
Routine Servicing Service Advisor Justin Wagner was very professional and polite. Brought my 4Runner in for routine servicing. Checking in for Appointment went quickly Service Advisor Justin Wagner was very professional and polite. Brought my 4Runner in for routine servicing. Checking in for Appointment went quickly and smoothly. The Estimated wait time while Servicing was done was exactly as promised. When servicing was just about finished Justin came back to me and explained to me that that the Certified Technician P. Mccoubrey detected a few potential problems that I should keep an eye on. What I liked about the whole situation was that I was not forced into having to have major work done that would have cost a lot at this time. Eventually I will need to have the work done. Parts wear out over time. Its also nice to have the Coupon Specials Peterson Auto Group gives out in their E-mail Newsletters. Who doesn't like to save a little money now and then. Overall the service was Great, Can't really complain. More
Weekly truck wash We dropped our truck off for its weekly wash and were taken care of promptly and courteously. We visited with a friend in sales and it was after we ha We dropped our truck off for its weekly wash and were taken care of promptly and courteously. We visited with a friend in sales and it was after we had driven off with the washed truck that we noticed the windshield had not been cleaned well. More
Great Service as Usual Brought my Tacoma in to have a regular oil change and do the 20K service. Was greeted as usual by a very friendly and helpful member of the Peterson T Brought my Tacoma in to have a regular oil change and do the 20K service. Was greeted as usual by a very friendly and helpful member of the Peterson Toyota team. They informed me of some recall work that should be completed and finished everything within the estimated time frame. Was very pleased overall. More
Great, low pressure buying experience Peterson Toyota was great to work with. I was not looking forward to the car buying experience, but Gerry at Peterson was very good to work with. He Peterson Toyota was great to work with. I was not looking forward to the car buying experience, but Gerry at Peterson was very good to work with. He showed me what I was looking for, let me do a test drive, and even showed me their used selection. When I found the truck I wanted, even in the right color, they got it for me in a price I could afford. I am a teacher and the guys at Peterson really took care of me. The price was in my budget and the truck is awesome. It is exactly what I wanted for the price I wanted. More
Needed a car I was on the market for a new car and after doing a lot of research i found the one i liked and had my eye on, i found this dealership online and thei I was on the market for a new car and after doing a lot of research i found the one i liked and had my eye on, i found this dealership online and their website was very helpful as it even had the option to talk to a representative online. The prices they had were great and exactly was i was aiming at when purchasing a car. The employees were friendly and professional and they made you feel comfortable instead of pressured and overwhelmed. The person who attended me was quite knowledgeable which was a big plus for me. Overall it was a incredibly pleasant experience and i would recommend anyone looking to buy a toyota to visit them. More
Great experience The entire experience of purchasing a new vehicle was made incredibly easy with the help of Brent Palmatier. Thorough, knowledgeable and actually a f The entire experience of purchasing a new vehicle was made incredibly easy with the help of Brent Palmatier. Thorough, knowledgeable and actually a fun experience. I would recommend this dealership and Brent for anyone looking for a new car. More
Petersons Toyota is top notch. Brent Palmatier, our sales person, could not have been better. Excellent to do business with. Ask for Brent when you go to Petersons Toyota and you w Brent Palmatier, our sales person, could not have been better. Excellent to do business with. Ask for Brent when you go to Petersons Toyota and you will be a happy care buyer. More