
Peterson Toyota
Boise, ID
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Love this place! Kaden was and is always amazing to deal with. Great personable customer service and a pleasure to do business with! Above and beyond my expectations! Kaden was and is always amazing to deal with. Great personable customer service and a pleasure to do business with! Above and beyond my expectations!! More
Above and Beyond I came in early for my 5,000 mile service. They were able to accommodate me quickly and completed my service in just over 30 minutes (including a car I came in early for my 5,000 mile service. They were able to accommodate me quickly and completed my service in just over 30 minutes (including a car wash). Friendly, professional and efficient. More
Amazing John Neeser and his coworkers got us right in!!! They were extremely courteous and wanting to help. The car washes were great. Nothing compares to John Neeser and his coworkers got us right in!!! They were extremely courteous and wanting to help. The car washes were great. Nothing compares to how they put the customer first. Thanks guys! More
Peterson toyota First rate. Scheduled oil change and 5000 mile check. Done on time and even washed when finished. Everything reviewed and explained to me before leavi First rate. Scheduled oil change and 5000 mile check. Done on time and even washed when finished. Everything reviewed and explained to me before leaving. Scheduled next appointment More
Toyota Prius service evaluation The folks at Peterson Dealers were ready for me when I arrived for my appointment. They were courteous, restated what I wanted done (as this was a 50 The folks at Peterson Dealers were ready for me when I arrived for my appointment. They were courteous, restated what I wanted done (as this was a 50,000 mile service), and escorted me into the waiting area., Upon completion of the service, I was given an invoice and an explanation as to services performed. The car was washed and delivered in tip top shape in about an hour. We have come to rely on Peterson motors for service for our Prius (which we bought there) as they have never failed to deliver exquisite care for our car and us. They rate an A+ in our opinion. More
Service I was on vacation and needed an oil change. I appreciate the courtesy with which I was treated. Future problems were discussed, but I wasn't pressured I was on vacation and needed an oil change. I appreciate the courtesy with which I was treated. Future problems were discussed, but I wasn't pressured to have services performef More
Justin Ramsey at Peterson Toyota Scion is the best! Justin Ramsey could not have been more customer-centric! Rather than bombarding me with a sales pitch, he spent time, carefully listening to what my Justin Ramsey could not have been more customer-centric! Rather than bombarding me with a sales pitch, he spent time, carefully listening to what my needs were. Then he matched me with several good options and answered questions as I weighed them and made my choice. I am over-the-top delighted with my new Prius and a part of that enjoyment was the very positive experience, thanks to Justin, that I had at Peterson Toyota Scion. Actually, everyone in the showroom was pleasant and considerate. Despite being prepared to have a miserable car-shopping experience, they made it wonderful. When I need another vehicle, that's where I'll go! More
Fast, friendly service I have a Toyota dealer ship within 10 miles of my home, but I take my car the 60 miles into Boise to Peterson because of the high level of service I r I have a Toyota dealer ship within 10 miles of my home, but I take my car the 60 miles into Boise to Peterson because of the high level of service I receive. I always get a fair deal, and I have a lot of trust in the staff there. More
Poor Communication Very poor communication and coordination between parts and service departments. Resulted in numerous trips across town and three Saturday's wasted si Very poor communication and coordination between parts and service departments. Resulted in numerous trips across town and three Saturday's wasted sitting in the waiting area only to discover the parts ordered had NOT arrived despite e-mails and phone calls to the contrary. More
Service of Toyota Very thorough! Excellent and professional! I was informed of all work done. All the staff was friendly and helpful and the shuttle very convenient. Very thorough! Excellent and professional! I was informed of all work done. All the staff was friendly and helpful and the shuttle very convenient. I will definitely return for service again. More