Peterson Toyota

To return to this dealer for anything would be self torture Came in on July 2nd to look at a specific vehicle. That vehicle sold just before my arrival to the dealership. However, they had taken in another matc Came in on July 2nd to look at a specific vehicle. That vehicle sold just before my arrival to the dealership. However, they had taken in another matching the make and model in that I was looking for in on trade the night before. I was told that the vehicle would be ready in a couple hours to be seen and advised to start on some numbers (since I was already pretty set on a particular make and model) and they inspected my trade. I was clear on my payment amount, down, and my expectation for my trade. I left and came back and waited some more. I was put off and ignored. I left after investing 4 hours, seeing other deals drive off that had arrived after me. July 3rd no one had any news. July 4th I was told they were still waiting on the bank --- yet still no sale price, trade in amount was disclosed. Today was the final straw. I was told the car was finally ready. When I came in, it was the finance guy that disclosed the best deal they could find -- almost DOUBLE my payment threshold. It was insulting. Further insult was the fact that I came to the lot looking for a car priced at $12K. This car had MORE miles, MORE wear, but one year newer. They were going to sell it to me for $20K!!! But IT GETS EVEN WORSE, online it is priced at $19K. I guess they really wanted me to feel special! Mind you twice I was told that "the manager was involved" and would be keeping his eye on my deal. Gee, thanks. The last kicker is the best, blue book for this car is $16400, which this car was not worth. They ignored me, treated me like 2nd class, and insulted my intelligence. We will never return to this lot again...to do so would be self torture. More

Excellent car buying experience with Petersons toyota I went into Peterson Toyota looking for a toyota camry. My first encounter was with Lindi, she was very nice and welcoming. Lindi introduced us to Bra I went into Peterson Toyota looking for a toyota camry. My first encounter was with Lindi, she was very nice and welcoming. Lindi introduced us to Brady Fuller, which was very kind and willing to help us find exactly what we wanted. He didn't push us to buy something we didn't want. He was patient and asked what we wanted in a car and found it for us. We will definitely be visiting Brady Fuller at Petersons Toyota in the future. I will also use Peterson Toyota for all my servicing needs. More

Excellent car buying experience Our sales consultant, Eric Muniz was very straight forward and made buying our car very smooth and pleasant. I have purchased over 40 cars so far in m Our sales consultant, Eric Muniz was very straight forward and made buying our car very smooth and pleasant. I have purchased over 40 cars so far in my lifetime and this rates amongst the best. George Parsons Meridian, Idaho More

2015 4Runner buying experience We purchased our first Toyota from Peterson Toyota almost 20 years ago. They earned our trust and we returned this year to purchase a 4Runner. We wo We purchased our first Toyota from Peterson Toyota almost 20 years ago. They earned our trust and we returned this year to purchase a 4Runner. We worked with Tommy McBennet and Dino Micheletty. Tommy was extremely knowledgeable about 4Runners and spent a lot of time helping us decide on which model would truly meet our needs, Dino and his team made it easy to set up the financing and gave us an exceptional price. The kindness and professionalism exhibited by everyone made this a pleasant car buying experience. More

Knowledgeable and great Salesman Brent Palmitier made my experience at the dealership an excellent and worthwhile one. I look forward to spreading the news about his honesty, knowledg Brent Palmitier made my experience at the dealership an excellent and worthwhile one. I look forward to spreading the news about his honesty, knowledge and help with the car. I appreciated the follow up. He was concerned about my satisfaction with the transaction and the car. I have bought cars from various dealerships and as soon as you get out of their lot that's the end of any relationship with them. I was impressed and happy when I received a courtesy call on how I was doing and if I have any issues with the car or any questions. Overall, I enjoyed every aspect of the transaction and the friendliness of the people at the dealership. More

Helpful Reliable Salesman My experience buying my Corolla was the best car buying experience I have ever had. My salesman, Jeff Crabtree, was knowledgeable and helped me throu My experience buying my Corolla was the best car buying experience I have ever had. My salesman, Jeff Crabtree, was knowledgeable and helped me through the car buying experience. He introduced me to all of the associates I may be dealing with in the future, set up my first service visit, and helped me put my new license plates on my car. More

Excellent experience buying used Sienna. Dan Willmorth was very helpful and knowledgeable. Thanks to Efren Gonzales and his team for setting up the loan and being very kind and professional t Dan Willmorth was very helpful and knowledgeable. Thanks to Efren Gonzales and his team for setting up the loan and being very kind and professional throughout the process., We trust Peterson Toyota and will recommend them to anyone looking for a new or used car. More

Beware of the Shady Supplies Charge! Beware of the shady supplies charge! I went in to get a replacement key for my 2008 Highlander. As if the replacement wasn't enough (neighborhood of Beware of the shady supplies charge! I went in to get a replacement key for my 2008 Highlander. As if the replacement wasn't enough (neighborhood of 300.00) they added a $18.00 supplies charged just slipped into the bill. If I hadnt read carefully I would have missed it. When asked they said it was for cleaning supplies and rags. Are you kidding me? First, did they use any of these supplies on replacing a key? Second, why not tell me that it was added? Third, what the xxxx? If you needed to charge these fees then fold them into labor. I'm a business owner. It would be like me charging our clients for toilet paper! It also took awhile for me to be credited for the money -- not without explicit complaint. Peterson Toyota is not for me. Not anymore. More

Peterson Toyota The process was very long but it was all worth it. Everyone was nice, Tommy McBennet was great, I didn't feel pressured by him like I did at other dea The process was very long but it was all worth it. Everyone was nice, Tommy McBennet was great, I didn't feel pressured by him like I did at other dealers, and that made me feel much more comfortable with my purchase. One thing I didn't like was having different services being offered to me throughout the waiting process. I liked that different employees were helping us but after the third person it was too much. Over all it was a good experience, I felt comfortable, and I love my car. I'm glad I waited for the right car, and purchased from Peterson, they're awesome. More

New car purchase after 16 years! Thanks to Peterson Toyota in Boise and sales person Adam Buemeler for a great buying experience . I am the new owner of a 2015 Toyota Camry. I had n Thanks to Peterson Toyota in Boise and sales person Adam Buemeler for a great buying experience . I am the new owner of a 2015 Toyota Camry. I had not purchased a new vehicle for over 16 years and decided to purchase a new economical vehicle. We decided on a Toyota. I was not looking forward to the car sales experience due to past hard sales and the stress that goes along with a high pressured buying experience. I have to say that I had a very good, knowledgeable , calm and non pressured sales person (Adam). Thanks again Adam Buemeler; whom I would recommend to all those looking to purchase a vehicle. More