
Peterson Toyota
Boise, ID
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First time buying at Peterson Toyota, excelleny experience. Selver Cecunjanin was our salesperson and he was very professional and a pleasure to work with. He let us take our time and find a car that we wanted Selver Cecunjanin was our salesperson and he was very professional and a pleasure to work with. He let us take our time and find a car that we wanted. He explained everything we needed to know. He made buying our car a very pleasurable experience. Thanks again, Selver, you're great! Aaron and Sue Kreger More
Professional and Personal Just leased a 2016 rav4 from Peterson Toyota. Super professional and very personal service from sales rep Brady Fuller. Will definitely be a repeat cu Just leased a 2016 rav4 from Peterson Toyota. Super professional and very personal service from sales rep Brady Fuller. Will definitely be a repeat customer. A great experience. More
Perfect Car Buying Experience...3rd time in 3 weeks Brent Palmatier is a salesperson's salesperson; the best of the best. He is very professional, listens to what customers really mean (not necessarily Brent Palmatier is a salesperson's salesperson; the best of the best. He is very professional, listens to what customers really mean (not necessarily say), and goes to bat to see if there is any way he can make it happen. And usually does! In our case Brent was able to meld our impossible demands with real world doable. His after sale customer service is exceptional, as is his willingness to be the customer's advocate with management. If all salespeople were like Brent the world would be a much better place. More
I was lied to about a warranty and the maniacal reliability. I bought a used car from Peterson Toyota on maple Grove and Fairview. I spent over $9000 on the vehicle. The salesman assured me the vehicle had no p I bought a used car from Peterson Toyota on maple Grove and Fairview. I spent over $9000 on the vehicle. The salesman assured me the vehicle had no problems and I asked multiple times if it did and he reassured me that the car was in perfect condition and that there was absolutely nothing wrong. I checked all the fluids they looked clean and topped off. Also I should add there was a sticker on the car for a 90 day warranty and the sales person said the car qualified. 3 days later I was over at my parents house and left to go get some stuff for them at the store. When I was out my dad called me informing me that the car might be leaking. I looked under the car and saw that the power steering pump was leaking. I called the dealership and spoke the salesmen who sold me my car, he said that there was nothing he could do for me. I'm a college student and half way through school. I need a new car because my old one was on its last wheels with 260, 780 miles on her. I'm sad that this dealership took advantage of my trust. Lesson learned. More
Attentive to customer's needs and not pushy. Our point of contact at Toyota was Dave Newell, AKA Newly. He was very attentive to our needs and wasn't pushy. He was patient and even let us take a Our point of contact at Toyota was Dave Newell, AKA Newly. He was very attentive to our needs and wasn't pushy. He was patient and even let us take a few days to think about our options. He accommodated our schedule and even sacrificed his sleep by staying very late at work on the day of the purchase. We were first-time new-car buyers, but felt like we got a fair deal overall. We felt free to shop around and found that Toyota had the best deal to meet our needs. More
Great experience My experience with Peterson Toyota/Scion was really great, my sales person Richard Huntley was very thorough and was very easy to talk with and to dea My experience with Peterson Toyota/Scion was really great, my sales person Richard Huntley was very thorough and was very easy to talk with and to deal with. Not only was he great to work with when I leased my 2016 Tundra, but went the extra round to help me find a way to get what I was looking for. As I did not want to drive the Tundra around town all the time, I went looking for a used car, which I was not pleased at what I could find for the price and then Richard showed me how to get into a new vehicle with something I could afford, that is when I decided to go for the Scion iM what a great little car. Really love it and the handling and power are just great. Thanks Richard, am glad that we were able to work together. Have a great 4th of July. More
Pleasant experience, quality service! Brit Messmann helped me pick out a great car that I love, and suits my needs and likes perfectly. He was very friendly and took his time. I did not fe Brit Messmann helped me pick out a great car that I love, and suits my needs and likes perfectly. He was very friendly and took his time. I did not feel rushed or pressured. The new Toyota Scion I own runs great and I love all the inside features, as well as the body design of the car, the color, tires, rims etc. My shopping experience was super pleasant and Brit is a wonderful person to do business with. I would definitely recommend Peterson Toyota to a friend. Thank you again for everything, Brit! More
Mixed Sales portion of experience --ok. I was quoted a price that did not include all the after-sale charges which boosted the actual price considerably. Sales portion of experience --ok. I was quoted a price that did not include all the after-sale charges which boosted the actual price considerably. I then walked away and then they suddenly figured out how to make the price work. Post sales--bad. Wait to be helped way too long (as opposed to buying experience where they are very prompt). Inaccurate paperwork--dealership included ID sales tax despite knowing this was out of state sale. Car registration--disaster. Dealership did not provide me with certificate of manufacturing origin and did not explain process. When I called to complain, acting general manager told me "if I was going to be flippant" that he was not going to help me expedite the process for registration. I was offered a Toyota cap for my troubles.... More
Love Peterson Toyota! Peterson Toyota is a great dealership to buy a Toyota. Even their salesman Mike Matthews is very knowledgeable, friendly and willing to help in anywa Peterson Toyota is a great dealership to buy a Toyota. Even their salesman Mike Matthews is very knowledgeable, friendly and willing to help in anyway. Love the service and keep coming back. This will be our SIX Toyota! More
Great experience Would like to say what a pleasant experience it was when I Leased my new Toyota Tundra. Sales Consultant RICHARD HUNTLEY was really pleasant to work Would like to say what a pleasant experience it was when I Leased my new Toyota Tundra. Sales Consultant RICHARD HUNTLEY was really pleasant to work with. He had a great attitude and was very knowledgeable about the vehicle I wanted. Would like to say Thank You for the courtesy and keep on keeping on. Great place to deal. Thanks Again. Roger A. DuVall More