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Peterson Toyota

Boise, ID

3.8
1,300 Reviews

9101 W. Fairview Ave.

Boise, ID

83704

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Showing 1,300 reviews

April 20, 2021

I'm giving Tony Peck 5 stars. He knows how to get the job done. He was professional and full of knowledge about our prospective vehicle. Thanks for the great experience Tony. We are loving our 2021 4Runner! More

by Cosette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya Arsenault
Apr 20, 2021 -

Peterson Toyota responded

We appreciate the feedback regarding your sales experience here at Peterson Toyota. Tony is a great guy and we are glad he took good care of you. We hope you continue to enjoy your 4 Runner, they are an awesome vehicle!

April 13, 2021

Aaron salesman 5 star! Financing guy 3 star he don't care about the customer. Thanks to manager he did the paperwork in 5min done! More

by Frank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Crawford
Apr 14, 2021 -

Peterson Toyota responded

Thank you for the feedback. We know you have lots of choices when it comes to purchasing a vehicle. Thank you for choosing Peterson Toyota. We are sorry for your finance experience, this is definitely something we can address.

April 12, 2021

Dale Pagota was my salesman, he provided me with ample information regarding the vehicles in order to make an informed decision. He in no way pressured me to make a sale. Would have given 5 stars if was r More

by schw8861
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale Pagota
Apr 12, 2021 -

Peterson Toyota responded

Thank you for your feedback about your experience here at Peterson Toyota. We are happy to hear that Dale provided a positive experience for you here at Peterson Toyota. We apologize for the delay that you experienced, we are sorry to read where we fell short. Your feedback will help us improve.

April 12, 2021

I never leave negative reviews but today’s service was the worst. 2019 carols with 17k miles. First I was told that is was out of warrantee, then after I instigated it wasn’t that old he changed his mind. More

by neal borzea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Justin Wagner
Apr 14, 2021 -

Peterson Toyota responded

Thank you for the feedback regarding your service visit. This is not the experience we want our customers to have. We have alerted management to what happened so that they can look into this issue. We apologize for the frustration.

April 12, 2021

Heather Champion assisted us when we purchased a new Toyota Camry Hybrid at the end of March. Heather is very knowledgeable regarding Toyota vehicles and was able to answer the questions we asked. S More

by Rod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya Arsenault
Apr 12, 2021 -

Peterson Toyota responded

On behalf us all of us at Peterson Toyota, we would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Heather. Enjoy your new Toyota Camry and please come visit us again!

April 10, 2021

I typically despise going to car dealerships. However, my experience with Alisha was great! I appreciate how thorough and organized she was. She was easy to communicate with. I would definitely recommend h More

by Jamie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alisha
Apr 12, 2021 -

Peterson Toyota responded

We're happy to hear you had such a positive experience with our Peterson Toyota team! Please don't hesitate to reach out if there's anything additional we can do for you.

April 10, 2021

NO PRESSURE and very friendly sales/finance staff. The test drives were super easy and Jake was accommodating to us. Thanks for a great experience! More

by dave.hunsaker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake, Tonya Arsenault
Apr 12, 2021 -

Peterson Toyota responded

On behalf us all of us at Peterson Toyota, we would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with our sales department. Please come back to visit anytime!

April 07, 2021

Josh was incredibly helpful and efficient! Very happy with my purchase and the customer service was excellent. I’ll be going back for my next purchase for sure. More

by Jocelyn B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya Arsenault
Apr 09, 2021 -

Peterson Toyota responded

On behalf of Peterson Toyota, we want to thank you for the shout out! We know how important it is to have great team members like Josh. We are so lucky to have him. Have a great rest of the week and we look forward to working with you again.

April 07, 2021

Brandon Woodhouse made for the best experience for buying a car I could ask for. He was very friendly, flexible with his time, and knowledgeable about car I was buying along with cars he didn't have on the l More

by tperkins1989
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Woodhouse, Gena, Tonya Arsenault
Apr 09, 2021 -

Peterson Toyota responded

On behalf us all of us at Peterson Toyota, we would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with our Brandon in our sales department. We hope you are enjoying your car!

April 07, 2021

Alisha Yeates, our salesperson, was great to work with. Alisha took time to answer our questions, show us everything we wanted to see, and test drive multiple vehicles to compare options. I would absolutel More

by Dan Brubaker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alisha Yeates
Apr 09, 2021 -

Peterson Toyota responded

Thank you for the review. We are glad that you felt Alisha was great to work with. A positive customer experience is something that we work hard to provide and are pleased our efforts resonated with you.

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