Peterson Toyota

I have had my Sequoia serviced at Peterson Toyota since it was purchased. The service has always been excellent, and the customer service representative (Shelby) is excellent RO# 230539 it was purchased. The service has always been excellent, and the customer service representative (Shelby) is excellent RO# 230539 More

Great service - fast and friendly and a ride back to work. They fixed the problem - a leaking water hose - changed the oil and checked everything else. I like that Shelby went over everything with me work. They fixed the problem - a leaking water hose - changed the oil and checked everything else. I like that Shelby went over everything with me and the diagnostic picture was very helpful. More

Upon calling Peterson Toyota, Shelby was very friendly on the telephone. When I arrived, she was very nice and informative. She was very helpful and made my service experience pleasant and quick as possibl the telephone. When I arrived, she was very nice and informative. She was very helpful and made my service experience pleasant and quick as possible. More

Shelby has been great during my last two service visits. I used to have a problem with the service department not returning calls in a timely manner or not at all. I hope this has been fixed. For this vis I used to have a problem with the service department not returning calls in a timely manner or not at all. I hope this has been fixed. For this visit scheduling was easy and everything was done in the expected time frame. Price is always a concern with dealer servicing but at Peterson's I have never had a reason to feel I didn't get what I paid for. RO#230248 More

I was extremely shocked at how high the estimate was to do the repairs. I had a similar experience with my wife's vehicle. In both instances we were told we needed to replace the water pump and might as do the repairs. I had a similar experience with my wife's vehicle. In both instances we were told we needed to replace the water pump and might as well change the timing belt due to the "savings". Both vehicles have about 70-75K miles. I chose to take my Sequoia to another repair shop. On average, each repair item saved me about 40 percent by going to a different repair shop, It pays to look around. Given these tight economic times, I was very disappointed in Peterson Motors and the high prices they were trying to charge me. More

Simple 50K mile checkup along with some strange noises and replacing a rear wiper blade on our '08 Highlander. The service writer was friendly, courteous and professional, and the work was finished on ti and replacing a rear wiper blade on our '08 Highlander. The service writer was friendly, courteous and professional, and the work was finished on time. This is the first time I've used this service center and I will do so again. More

Shelby is great to work with. My car was finished on time and was clean when returned. Peterson Autoplex is a great dealership and does an outstanding job with customer service. I recommend it to anyo time and was clean when returned. Peterson Autoplex is a great dealership and does an outstanding job with customer service. I recommend it to anyone browsing this site. More

I brought my Prius in for a new headlight that was covered under my warranty. I've been using the service department at Peterson since I bought my first Prius in 2004 and have never had a problem. The covered under my warranty. I've been using the service department at Peterson since I bought my first Prius in 2004 and have never had a problem. The service department is very friendly and fast! More

Peterson Toyota has always done excellent work for me. This time I had two noises, a parking brake rattle and a noisy wheel. Both were repaired and my 4-Runner is rattle free and riding smoothly. This time I had two noises, a parking brake rattle and a noisy wheel. Both were repaired and my 4-Runner is rattle free and riding smoothly. More

I have been having my vehicles serviced at Peterson's for I have been having my vehicles serviced at Peterson's for the past number of years. I have always been most pleased. The ease to schedule an appoi I have been having my vehicles serviced at Peterson's for the past number of years. I have always been most pleased. The ease to schedule an appointment, the manner myself and others are treated, the neatness of the waiting area, the timely and efficient manner are always present, if an item is noted or corrected it is well explained. This time and others Shelby has been the Service Advisor. I eidh to point out Jake Pereyra, Jeff Crabtree and others have assisted me. I have only the highest of commendations for all. My daughter and I first bought cars at Peterson's in 1994 and look forward to future years as customers. I recommend Peterson's without any reservations. Continue your fine service. More