Peterson Toyota
Boise, ID
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I had the opprotunity to work with Wes Rice to complete the first lease I have ever purchased. Wes made the experience a real pleasure. He explained everything to my satisfaction and I left the deale the first lease I have ever purchased. Wes made the experience a real pleasure. He explained everything to my satisfaction and I left the dealership after having a great experience. The remainder of the sales team was also excellent and I will look forward to another experience with your dealership. George Gilmore More
This visit was very frustrating. I went in for an oil change. They told me there was a leak in the seal by the timing cover. I agreed to have this done without getting a second opinion. Then they phoned change. They told me there was a leak in the seal by the timing cover. I agreed to have this done without getting a second opinion. Then they phoned and told me they got in there and found I needed a new water pump and I agreed to it even though I thought it was questionable. I phoned around 2:30 because I had not heard from anybody and was told they had trouble with a bolt. Then I receive a phone call saying they put the water pump on and it was leaking antifreeze. They did offer a 10% discount because they would have to keep it overnight. I did not ask for the water pump until the next morning which must have been too late. If I come back in I will not authorize work to be done unless I check with someone else first. The best part of this vist was the shuttle car driver. Keith was courteous and polite. He gave me a ride home and picked me up the next day when I phoned. More
I have worked with Todd Clark several times in the past and always found him to be friendly, informative, and honest. The work that was done on my 4Runner this time was a result of an attentive technician and always found him to be friendly, informative, and honest. The work that was done on my 4Runner this time was a result of an attentive technician who was changing the oil and found other discrepancies. I appreciate the attention to detail and the comfort that comes from knowing that the job was done right. Thank you. More
Keeping your car in good repair is just one of those things that has to be done. As painful as it is in this economy to spend hard earn resources, I was thankful to have a place I trust to make the need things that has to be done. As painful as it is in this economy to spend hard earn resources, I was thankful to have a place I trust to make the needed repairs and help me with the pricing and my options. I enjoy being served by a business that has a joyful and friendly atmosphere not only to their customers but to their fellow employees around them. Thanks Peterson Toyota More
Customer Service was good (with minor delay on loaner car due to inter department miscommunication), Loaner Car was great! Invoice was confusing requiring a call the next day for explanation. Yes, I wi due to inter department miscommunication), Loaner Car was great! Invoice was confusing requiring a call the next day for explanation. Yes, I will call Sam again for future work, he does a good job. More
Great job, Sam Luna. I called the day before and was in that next morning. The price for alignment was great on new tires I purchased elsewhere as Peterson could not match Sear's price on the tire, but was that next morning. The price for alignment was great on new tires I purchased elsewhere as Peterson could not match Sear's price on the tire, but was better on the alignment More
Was provided with excellent care and service. Lee was great and easy to work with. I would highly recommend this dealership and Lee to anyone talking of purchasing a vehicle. Thank you Lee great and easy to work with. I would highly recommend this dealership and Lee to anyone talking of purchasing a vehicle. Thank you Lee More
Generally a quality dealer, however this last visit took too long due to a backup in the car wash. what should have been a 60-75 min vist took more than 2 hrs. too long due to a backup in the car wash. what should have been a 60-75 min vist took more than 2 hrs. More
Brought car in for recall work and thought it was going to be a hassle, but it wasn't got right in was taken care of great and with no problems:) to be a hassle, but it wasn't got right in was taken care of great and with no problems:) More