Peterson Toyota

Very friendly employees. Quick work. I purchased new RAV4 from this dealership as in this economy used car prices were not good in the state I am living. Price is fairly competitive. from this dealership as in this economy used car prices were not good in the state I am living. Price is fairly competitive. More

First (5000 mile) service was excellent. It required only one hour including a manual car wash. There was no charge for the service as Toyota included free maintenance for the first two years or 25,000 miles one hour including a manual car wash. There was no charge for the service as Toyota included free maintenance for the first two years or 25,000 miles. Nothing was wrong with the car when delivered and nothing broke. Gas mileage has been good for such a large vehicle (Sienna LE), more than 20 mpg for local driving and up to 27 for highway. More

Very prompt, courteous, professionally friendly. I was told it would take about an hour for the service; it took about half that time. Waiting room is always clean with good coffee and popcorn, a copy of told it would take about an hour for the service; it took about half that time. Waiting room is always clean with good coffee and popcorn, a copy of the day's paper and a TV that is not blaring. More

I expressed my preferences for a New RAV4 to my contact salesman Lee Schel and he immediately began a search for the vehicle I desired. Lee then worked with his Internet Salesmanger to find the vehicle and salesman Lee Schel and he immediately began a search for the vehicle I desired. Lee then worked with his Internet Salesmanger to find the vehicle and, together they found the exact one that I desired. They then arranged for its delivery, insuring I received the best terms, and delivered the RAV4 I wanted. Lee continued to communicate with me on the status of the delivery and was always available to answer any questions or concerns I might have. He even came in on his day off(when he had plans for a weekend get away with his wife) to be there when I took delivery of my wonderful new car. The entire staff, but especially Lee, deserve the highest congratulations for their for the excellent customer service and professionalism More

I call ahead to ask about trade in value on my two year old Toyota they had me bring in my vehicle and sat me in the lobby for an hour just to low ball me at 10,500 for a vehicle they will turn around and old Toyota they had me bring in my vehicle and sat me in the lobby for an hour just to low ball me at 10,500 for a vehicle they will turn around and sell for 18000. What a waste of time and shot to my faith in the Toyota brand. I will never buy another Toyota again. With resale like that why pay the extra money! Kevin Smith, I feel bad I shook your hand by route. How do you sleep at night More

Always great customer service! Was given a follow-up call when the 15,000 miles check & service was completed as asked. The 30 years of service has always been great. call when the 15,000 miles check & service was completed as asked. The 30 years of service has always been great. More

Everything was perfect--immediate service, friendly, excellent customer lounge, except they forgot to wash vehicle. BUT, I was given a token & got it washed myself immediately & conveniently. I know th excellent customer lounge, except they forgot to wash vehicle. BUT, I was given a token & got it washed myself immediately & conveniently. I know they want me to come back because they gave me a $20 coupon for next visit! More

Always HONEST, fair prices, good service and don't try to sell you additional parts or service to increase the price of the regular oil change/inspection. Honored a $10 coupon I had even though I forgot to sell you additional parts or service to increase the price of the regular oil change/inspection. Honored a $10 coupon I had even though I forgot to take it with me. 5th time of consistent, good service and pleasant experience. Had less than favorable experiences with other Treasure Valley dealerships who always wanted to sell you new air filters, blow dust off brakes, etc. Go to Peterson's if you want fair and honest pricing and service! More

Was in the market for a new vehicle for my daughters to share. Had done my homework prior to calling the dealership and the process went very smooth. Peterson even delivered the vehicle to my place. All share. Had done my homework prior to calling the dealership and the process went very smooth. Peterson even delivered the vehicle to my place. All was good. More

I am new to the Boise area, having just moved here from the California Bay Area. There I had a great relationship with the staff at Walnut Creek Toyota, and was checking for what would occur with Peterson the California Bay Area. There I had a great relationship with the staff at Walnut Creek Toyota, and was checking for what would occur with Peterson Toyota in Boise. I was extremely pleased when they serviced my Highlander. The service staff, especially Nick Hessing, were fast, friendly and very helpful. They conducted the required maintenance, and addressed my additional automotive concerns. I was very impressed and will be going back. More