Peterson Toyota

They were great. I had an oil leak and they fixed it under warranty and gave me a loaner car while they were fixing it. Repairs were completed the next day like they promised. under warranty and gave me a loaner car while they were fixing it. Repairs were completed the next day like they promised. More

Went in for 25,000mi check up. RO#253992 service advisor was Sam Luna. He was very good about telling me everything that was going to be accomplished during this service. After the work was done he briefe was Sam Luna. He was very good about telling me everything that was going to be accomplished during this service. After the work was done he briefed me on all work completed. He provided me with his card with the direct dial number for me to us on the next appointment so I won't have to go through the switch board to get an appointment. I appreciate this type of personal service. Larry Rosenberg More

Darin was a great sales guy for us! He helped us through the Costco discount program, and he found us the pickup we wanted before we ever showed up. He was very respectful of our time, and made us feel the the Costco discount program, and he found us the pickup we wanted before we ever showed up. He was very respectful of our time, and made us feel the most important customers he had. More

Sam went the extra mile to get warranty work performed on a electrical problem (both key fobs had quit working& new batteries did not correct the problem) that is usually not covered by extended warranties. a electrical problem (both key fobs had quit working& new batteries did not correct the problem) that is usually not covered by extended warranties. Invoice #253557 More

Customer service was excellent. I was called within a couple of hours of dropping the vehicle off with the diagnosis of what was wrong, the starter needed replaced. The part had to ship from Portland, bu couple of hours of dropping the vehicle off with the diagnosis of what was wrong, the starter needed replaced. The part had to ship from Portland, but it was received and installed the next day. The end price was higher than the quoted price, so they adjusted the total so I only had to pay what was quoted without me asking them. Great work as far as I am concerned. More

The Service Department was great! They took care of the service that I needed and gave me a ride home since the service was going to take a few hours. They even offered to pick me up from home and bring m service that I needed and gave me a ride home since the service was going to take a few hours. They even offered to pick me up from home and bring me back to the dealership to pick up my car. The staff people were friendly and I received excellent customer service. More

Nick was polite, friendly, courteous, and extremely helpful from the moment we arrived. He was very knowledgeable about all aspects of our visit, including the necessary repair process, obtaining a lo helpful from the moment we arrived. He was very knowledgeable about all aspects of our visit, including the necessary repair process, obtaining a loaner for us, helping us with ideas on new cars and answering all the questions we had, getting a salesperson for us, etc. From now on, I will request only Nick for all my service at Peterson. Repair Order #250632 More

I love this dealer. They worked very hard to get us into the car we own and every time I've gone in for service they have been extremely friendly and provide a fast service. the car we own and every time I've gone in for service they have been extremely friendly and provide a fast service. More

Colin Anderson a Toyota Service Representative was helpful at all times and was very patient, kind and always helpful in anyway possible. I had a very positive experience with the repair of my Toyo helpful at all times and was very patient, kind and always helpful in anyway possible. I had a very positive experience with the repair of my Toyota Prius. Thank you so much Colin for making this a stress free experience. Donna Parker More

Sam Luna is awesome with customer service. I will continue to take our work vehicles to him at Peterson Toyota. Our repair order number is 250621. continue to take our work vehicles to him at Peterson Toyota. Our repair order number is 250621. More