Peterson Toyota

He was so kindness and did explain my lots of questions about the car I bought. He was dependable to make decision to buy the car. about the car I bought. He was dependable to make decision to buy the car. More

The staff at Peterson did a great job at finding me a new vehicle. They worked hard with the creditors to find a loan that worked for me. Very positive experience! vehicle. They worked hard with the creditors to find a loan that worked for me. Very positive experience! More

Sales: I have now purchased two new cars from Peterson Sales: I have now purchased two new cars from Peterson Toyota (Corolla). Brent was great to work with the first time and the combination of Brent an Sales: I have now purchased two new cars from Peterson Toyota (Corolla). Brent was great to work with the first time and the combination of Brent and Wes were a great combination for my second purchase (Camry) . Importantly you should know that “KEY” reason for my return (separate from sales) was my experience with your service department. Service Outstanding! I regret that I cannot recall the names of 2-3 different service reps that I have had. If you check my service records you can determine who I’ve had. First and foremost they are prompt, courteous and thoughtful. We live in Hailey Idaho but I have Peterson perform all (100% of our service). Your team has always squeezed me in from “out of town” and they have been great to coordinate schedules with. Significantly (and I cannot understate this), in two circumstances I have had emergencies that the service group performed a huge big effort for me: 1. Suburban (our family mover) during a visit to Boise had a electric window fail, in the “down position” right before we planned to return to Hailey from Boise with a rain storm forecasted for the Camus Prairie (HWY 20). All this occurred just as your service department was closing on a Saturday. You tech ran back and found a mechanic both stayed. Your gang got me back to a drivable (and dry “up position”) so that we could drive home. Not sure your team understands how much that “solid” meant to me. I had only been a Corolla owner for a year. This event was not forgotten when my wife and I decided that no other dealer or locals would be working on our Toyotas. Great Job ! 2. Corolla ABS sensor failed on my daughters was returning to college. She called me in a panic between Mountain Home and Boise, I call you and your team got her in when she arrived ASAP. You ordered parts, did the install and had her back at U of I (Go Vandals !) in less than 24 hours. Great Job ! Sales experience was very good (you should know I also do my homework with consumer reports) but I must say service brought me back. Buy the gang some beers, they earn it. Best Hayes Ronald P. Hayes Sr.VP/Chief Financial Officer SMITH OPTICS P.O. Box 2999 280 Northwood Way Ketchum, Idaho 83340 p. 208.726.6500 c. 208.720.4436 f. 208.727.6575 www.smithoptics.com More

Good experience... Friendly service, clean facilities and prompt attention. Tundra serviced under two year service agreement as part of purchase in 2011. Have had no negative issues with Peterson Toyota. prompt attention. Tundra serviced under two year service agreement as part of purchase in 2011. Have had no negative issues with Peterson Toyota. More

Everyone was friendly. Colin made sure I understood the " new found problem" and actually showed me the leaking fluid. I feel that I will get this repair done properly and efficiently. It is a costly rep " new found problem" and actually showed me the leaking fluid. I feel that I will get this repair done properly and efficiently. It is a costly repair, $1300 , a lot of money for a retired person. I feel your service dept. will take care of my car. Thanks! More

I have provided perhaps $75K in revenue to Peterson Auto dealers here in Boise. When I called for a routine 25K mile appointment, the earliest available was on a Wednesday. In the mean time, my wife used th dealers here in Boise. When I called for a routine 25K mile appointment, the earliest available was on a Wednesday. In the mean time, my wife used the car for its normal use and our mileage was under 26K miles. When I arrived at the dealer, I was told that the maintenance would no longer be free because I was 69 miles over the limit. Because the dealership was not willing to work with me on the $21 charge, I am very tempted to take all of my future business elsewhere (maintenance, purchase, etc) and will look to buy my cars outside of your dealership. It would have been so easy for the dealership to make this work but it is unfortunate that you would be willing to lose a loyal customer over 69 miles. Little things count and you failed a simple test. More

This was one of the best car buying experiences we've had. Darin had everything ready to go for a test drive when we showed up. We never felt pressured or obligated in any way. Every person we dealt with had. Darin had everything ready to go for a test drive when we showed up. We never felt pressured or obligated in any way. Every person we dealt with was friendly and helpful. We were given plenty of time to look at the car and shown all the options/features on the car. I really felt like the stress was taken out of the whole car buying experience. I'll definely be letting my friends know that Peterson Toyota is a great place to get a car. I will be back in when it's time to get a new car. More

Straight from emails between me and the Sales Manager of Peterson Toyota of Boise. Like I'm at fault for all the mistakes they made. They still won't correct the last mistake and send me the service recor Peterson Toyota of Boise. Like I'm at fault for all the mistakes they made. They still won't correct the last mistake and send me the service records for the vehicle they sold me. Childish and petty pretty much says it all. The vehicle had more damage than they said also, which was not reported as an "accident". Put the car on a hoist and look it over thoroughly before you buy from these people. They will also ask you to sign paperwork that is filled out incorrectly, which is illegal. They don't care. On Nov 17, 2012, at 2:09 PM, Stephen Cerovski <stephencerovski@hotmail.com> wrote: Hi Rich....if you are still the service manager... I never did receive the service records for the Scion xB I purchased from Peterson. You can look up the screwed up records and find out the information as Peterson has been NOTORIOUS for it's lack of service with me and I'm not going to get into that with you. The dealership here in Cathedral City (AND I) would like to know what has been done to the vehicle so that they have an accurate up to date records (Carfax) as well so we are keeping the vehicle in best shape. Rich- Don't send anything. Mr. Cerovski bought an "as is" car. His new dealership should be able to pull all records thru the national data base. If they don't...well then...that's pretty sad. If Mr. Cerovski had shown an ounce of appreciation for anything we did to try and fix our mistakes, I'd be happy to help. He's been nothing but condescending and rude, and at this point we decided to part ways with him. Thanks Rich... Todd Pritchard General Sales Manager Peterson Toyota Scion Boise, Idaho 208.378.9005 desk 208.378.9090 fax tpritchard@petersoncars.com More

I needed a loaner car as my Sienna Van would be in the shop for a week for a warranty sliding door repair. I just needed wheels - to do errands. Jake and Peterson let me use a new 2013 Sienna Van for a shop for a week for a warranty sliding door repair. I just needed wheels - to do errands. Jake and Peterson let me use a new 2013 Sienna Van for a week! we had a rear view mirror issue - unrelated to the sliding door repair that I mentioned - but as it was in an entirely different area was not planning on it being repaired. They fixed that at no charge! A big deal as I need that mirror every moment of every drive. The interior and exterior were cleaned and vacuumed. Great Service! way above what I came in for and way above what I expected! truly excellent service! More

Toyota gets me in as soon as I call for service. They are always friendly, fast, and accurate . I love it that my car gets washed every service. That's a great perk! Repair order 255530. Customer 1505 always friendly, fast, and accurate . I love it that my car gets washed every service. That's a great perk! Repair order 255530. Customer 150508 More