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Peterson Lexus

Boise, ID

3.3
401 Reviews

Fairview Ave

Boise, ID

83702

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Showing 401 reviews

May 03, 2021

Ricky Peterson and his team were so, so easy to work with. I drove 6 hours to trade my vehicle and they handled all the details making my trip quick and easy. Honestly, it was the easiest transaction I More

by Jason H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Peterson, Mike Diaz, Tonya Arsenault
May 07, 2021 -

Peterson Lexus responded

Thank you so much for your 5 star review! We appreciate you making the trip to come and see us. It sounds like Ricky took good care of you and that makes us so happy. We hope you are enjoying your vehicle.

April 20, 2021

Absolutely very polite and attentive. Kept checking with me to let me know the status of repairs. Several times offered beverages and snacks. Asked if I needed anything else or had any questions! Nice exper More

by Lauri Tolmie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Perkins
Apr 30, 2021 -

Peterson Lexus responded

We would like to thank you for this 5 star review. Our team is dedicated to providing you and everyone else who visits with only the best there is to offer. Thank you for acknowledging our efforts. Have a great day!

April 17, 2021

Had spotted a new trade in and jumped on it quickly. Worked with Mike and Rodrigo to expedite the deal. They both worked quickly to meet with me, go for a test drive, detail the vehicle, arrange financ More

by Colorondo57
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodrigo
Apr 19, 2021 -

Peterson Lexus responded

Thank you for taking the time to write us such a great review! We are so happy that Mike and Rodrigo were able to make your experience here at positive one.

April 16, 2021

The salesperson that worked with me was absolutely amazing! Attentive, friendly and made the whole process very easy. Definitely a stress free interaction and will recommend Peterson Lexus to friends More

by snowangel_2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert
Apr 16, 2021 -

Peterson Lexus responded

Thank you for the review about your time here at Peterson Lexus. We are so happy that you had a positive experience. We would love to help any friends and family you sent our way. Have a good weekend.

April 16, 2021

Peterson Motors in Boise was fantastic as we found a used Lexus and made our purchase. Every detail went very smoothly. Thank you for your superior service. Thank you John Martin for making it all go so smoo More

by hatch.quilter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Martin, salesman and Lexus Sales Manager, Tony Lamana, Tonya Arsenault
Apr 19, 2021 -

Peterson Lexus responded

Thank you so much for the review! We appreciate your feedback, it really means a lot to us. We hope you are enjoying your Lexus. ! Please don't hesitate to reach out if there's anything additional we can do for you.

April 12, 2021

This is the only dealership I’d ever visit on purpose! The service staff is friendly, knowledgeable. and professional and makes sure you know they appreciate their customers. The loaner program ensures I More

by JK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
Apr 12, 2021 -

Peterson Lexus responded

On behalf of Peterson Lexus, thank you for this awesome review! We appreciate your business and look forward to working with again.

April 01, 2021

After almost 20 years of great service we just traded our first Lexus for a brand new one at Peterson Lexus in Boise. Although Peterson did not have the RX450h in stock that we wanted, Robert Bolding and the More

by wickers.two
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Bolding
Apr 01, 2021 -

Peterson Lexus responded

Congratulations on your new Lexus! We appreciate you taking the time to write about your time here at Peterson Lexus. We are always here to help, so if you have any questions, please don't hesitate to reach out. We look forward to seeing you in service. Have a great day!

March 31, 2021

I just purchased my fist Lexus. I had a wonderful experience with all of the Petersons staff. My salesman Robert Bolding was very patient and helpful through the whole process. I never once felt pres More

by pat1tj
Recommend Dealer
Yes
Employees Worked With
Robert Bolding
Apr 01, 2021 -

Peterson Lexus responded

Congratulations and welcome to the Peterson Lexus family! We appreciate your kind words about your time here with Robert. Please know that we are always here to help.

March 23, 2021

They advertised a 2016 KIA Sedona on Cars.com, they would not honor the price , said that the price was from their Toyota dealership, The Picture of the van was in front of their Lexus dealership. They were More

by smith0591
Customer Service
Recommend Dealer
No
Employees Worked With
Internet sales manager
Mar 25, 2021 -

Peterson Lexus responded

Thank you for the the feedback. We are sorry for the error on the Cars.com website. It's never our intention to cause any confusion. We value your business and invite you to contact our General Manager, Brandon Robinson, at 208.378.9009 to further discuss your experience.

March 23, 2021

My wife and I recently decided to shop for a new vehicle. We worked with Jake McArthur at the dealership. This is not our first experience with Peterson Lexus (or Jake) and once again they did a good job for More

by DouglasWard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya Arsenault
Mar 25, 2021 -

Peterson Lexus responded

Thank you so much for coming back and working with us at Peterson Lexus. We appreciate you being such a loyal customer. It's so nice to hear that Jake helped make your experience such a positive one. We hope you are enjoying your new vehicle.

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