Peterson Lexus

RO number 107359 Traci got my work done faster and for RO number 107359 Traci got my work done faster and for less cost than originally ancitipated and washed my car to boot. I waited during my service RO number 107359 Traci got my work done faster and for less cost than originally ancitipated and washed my car to boot. I waited during my service and had somewhere to be so I really appreciated how quick they completed the work. Had a great experience. More

Traci is complete and so efficient. She had the new loaner car ready when I arrived. :) Service was complete and ready when promised and my car was washed and ready to go. Thanks! loaner car ready when I arrived. :) Service was complete and ready when promised and my car was washed and ready to go. Thanks! More

This was a safety recall notice service. Traci set up a convenient appointment, provided a brand-new Lexus RX-350 loaner car, attended to the service job in the time promised; and had a clean car with a fu convenient appointment, provided a brand-new Lexus RX-350 loaner car, attended to the service job in the time promised; and had a clean car with a full tank of gas when promised. What more could one ask for? More

Very professional dealership. All of the employees we have dealt with are great. The facility is clean and appears to operate in a very efficient manner. When we go in foe service they have a car for us have dealt with are great. The facility is clean and appears to operate in a very efficient manner. When we go in foe service they have a car for us to use which is very convenient as we are from out of town. We would highly recommend Peterson to any of our friends. More

I have always had great service at Peterson Motor, I'm on my third Lexus and will buy my next one at Peterson Lexus. Thank you my third Lexus and will buy my next one at Peterson Lexus. Thank you More

Service on GX470 was great. Peterson provided a brand new loaner car, which most dealers do not even provide any more. Personalized service to the max! new loaner car, which most dealers do not even provide any more. Personalized service to the max! More

Traci is always so friendly and helpful no matter what the question or need. We just took our 2003 ES300 Lexus in for the 90,000 mile service and they gave us a car to use until the next day and the serv the question or need. We just took our 2003 ES300 Lexus in for the 90,000 mile service and they gave us a car to use until the next day and the service was great. We have always had our service done at Peterson's and have had no problems. We had to call Traci back two days later as the starter went out and she got us in that day and it was replaced. She gave us another car for overnight! We feel secure in Peterson's service department and we give it a high rating. The repair order numbers are 106919 and 107024. John and Becky Tucker. More

We went to this dealership for our 5000 mile service. we also bought our Lexus here. They have always treated us with courtesty and professional service. The did a great job on our windows, they look like also bought our Lexus here. They have always treated us with courtesty and professional service. The did a great job on our windows, they look like new, and I have called to rquest the name of the product they used. We are very greatful to have this good service every time we go to Peterson dealership. More

We purchased a 2003 RX300 from Petersen Lexus in 2008, and opted for the supplemental warranty which was offered. After our car developed an engine knock, we took it in for analysis and were told that the and opted for the supplemental warranty which was offered. After our car developed an engine knock, we took it in for analysis and were told that the engine was badly damaged, and would need to be replaced. Since the engine was a covered component of our supplemental warranty, we expected that it would be covered. However, the claims manager (who is not part of the Peterson Lexus dealership) said that because there was sludge in the engine, it would not be covered. We had been very careful with all of our service events (although they were not performed at the dealership, but at a third-party shop), so our service advisor Traci intervened on our behalf with Lexus. Lexus asked us to provide the records of service, and Traci was able to get them to repair it for free! I'll definitely be starting there for our next vehicle purchase! More