Peterson Lexus

I got a new lexus in September of 1991 before Mark Peterson had the franchise and have had all my service work done there since. I put 246,000 miles on my LS400 before selling it and I still see it i Peterson had the franchise and have had all my service work done there since. I put 246,000 miles on my LS400 before selling it and I still see it in town now and then so I know it is still running and I know that Peterson Motors was a big part of that. I got my wife an RX330 and Peterson has done a great job with that also. The last Repair Order(#107447) was a recall item and they even covered my fuel to drive down from Ketchum. They also gave me a Recommended Treatment Plan to keep up with the proper service needs. Thank you Gary Sheffield and Peterson Lexus. More

Delightful experience. Traci is great and its the first time I have not minded paying 10 hundred dollars for repair and been entertained. I could go on and on. time I have not minded paying 10 hundred dollars for repair and been entertained. I could go on and on. More

Traci is always ready to go way beyond to help with all my "silly" questions. She calls with updates and advises me on what is bes for me and my car. Thank you, Traci!!!! my "silly" questions. She calls with updates and advises me on what is bes for me and my car. Thank you, Traci!!!! More

Service was great. Disappointed that Lexus has the 2010 tire pressure sensors set up to require a computer reset with tire change. Traci was great. tire pressure sensors set up to require a computer reset with tire change. Traci was great. More

I first called to see if I could use a Toyota coupon for a brake repair and was assured something could be worked out. While checking in my car, Gary explained what to expect and the approximate cost. I a a brake repair and was assured something could be worked out. While checking in my car, Gary explained what to expect and the approximate cost. I also asked if he could reattach my original wiper blades and change the rubber as the aftermarket ones my husband had installed were not working as well. Gary promised to call with a status report and did (on both my home and cell). I was advised when to pick up my car. It was ready when promised and the price was even better than I expected because Gary had applied the coupon discount even though it was not specifically for Lexus models. More

We have been dealing with Peterson Lexus for approximately 8 years. This is the second Lexus that we have purchased from them. We use this dealership for all servicing both cars as we have approximately 8 years. This is the second Lexus that we have purchased from them. We use this dealership for all servicing both cars as we have found them to be most pleasant and reliable. Traci Tecla has been the Service Advisor for the majority of our visits and is always most helpful, friendly and knowledgeable. Repair Order #107917 More

Traci is always very helpful and always takes care of my needs. She is very knowledgeable and is an expert at was she does. I will always be a repeat customer. needs. She is very knowledgeable and is an expert at was she does. I will always be a repeat customer. More

Service was great. One service advisor was out Ill, so things were a little slow this day. Had trouble getting someone to answer phone. Great place to do service. things were a little slow this day. Had trouble getting someone to answer phone. Great place to do service. More

We have been going here to Peterson's for over 40 years and have always been satisfied with our experiences there! Never had any problems. and have always been satisfied with our experiences there! Never had any problems. More

Bought Lexus a couple of years ago - this service was for two recalls issued by Lexus. Only concern is that I called in February to request service and was told I would be called back when the parts were ava two recalls issued by Lexus. Only concern is that I called in February to request service and was told I would be called back when the parts were available. No call back ever occurred. I called on April 5 and was scheduled for service the next day. Apologies for not calling me back were immediately provided. More