Peterson Lexus
Boise, ID
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Gary was a pleasure to work with. He made sure I knew what was going to take place during my visit and an estimate of time while I waited. Great service!! what was going to take place during my visit and an estimate of time while I waited. Great service!! More
Courteous, prompt, responded to all concerns. This was our first example of the care and concern of the area Lexus service. I don't have adequate words to express how mush the service is appreciated. our first example of the care and concern of the area Lexus service. I don't have adequate words to express how mush the service is appreciated. More
I just bought my 5th Lexus on Saturday from Peterson. The #1 reason is Tracy (Lexus Service) and the entire Service Dept. She makes every visit super easy and issue free. Thank you, Tracy. The entire group #1 reason is Tracy (Lexus Service) and the entire Service Dept. She makes every visit super easy and issue free. Thank you, Tracy. The entire group are accomodating, friendly and I honestly feel as though I am visiting friends. Thank you all. More
This visit on May 10, 2012 to Peterson Lexus was perhaps the 5th since buying my Lexus RX450h, all for routine service. As usual, the service was done promptly, very well and with cheer. Well done! And the 5th since buying my Lexus RX450h, all for routine service. As usual, the service was done promptly, very well and with cheer. Well done! And Zach Butler recognized me from behind, in a sitting position and lent his considerable personality to the proceedings. More
The entire staff at Peterson Lexus are friendly, helpful and make me feel valued. The regular service waiting room was crowded so Traci sent me to the Lexus wait room...who knew?! RO # 108162. and make me feel valued. The regular service waiting room was crowded so Traci sent me to the Lexus wait room...who knew?! RO # 108162. More
This was 120k service, so the cost was high; but, Gary gave me a discount, which helped. They gave me a loaner car, and everything went according to plan. gave me a discount, which helped. They gave me a loaner car, and everything went according to plan. More
Friendly, helpful, aware of your time. Waiting room is clean, courtesy shuttle is a nice benefit. The courtesy car is also very convenient when you are busy. clean, courtesy shuttle is a nice benefit. The courtesy car is also very convenient when you are busy. More
Traci Recla was terrific to work with. Helpful, efficient, friendly, informative. I highly recommend Petersen Lexus both for sales and service. In a word, it was a pleasant experience efficient, friendly, informative. I highly recommend Petersen Lexus both for sales and service. In a word, it was a pleasant experience More
I got a new lexus in September of 1991 before Mark Peterson had the franchise and have had all my service work done there since. I put 246,000 miles on my LS400 before selling it and I still see it i Peterson had the franchise and have had all my service work done there since. I put 246,000 miles on my LS400 before selling it and I still see it in town now and then so I know it is still running and I know that Peterson Motors was a big part of that. I got my wife an RX330 and Peterson has done a great job with that also. The last Repair Order(#107447) was a recall item and they even covered my fuel to drive down from Ketchum. They also gave me a Recommended Treatment Plan to keep up with the proper service needs. Thank you Gary Sheffield and Peterson Lexus. More