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Peterson Lexus

Boise, ID

3.3
401 Reviews

Fairview Ave

Boise, ID

83702

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Showing 401 reviews

May 29, 2012

Gary was a pleasure to work with. He made sure I knew what was going to take place during my visit and an estimate of time while I waited. Great service!! More

by ginahopper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Sheffield
May 26, 2012

Courteous, prompt, responded to all concerns. This was our first example of the care and concern of the area Lexus service. I don't have adequate words to express how mush the service is appreciated. More

by donprice1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Traci Recla
May 21, 2012

I just bought my 5th Lexus on Saturday from Peterson. The #1 reason is Tracy (Lexus Service) and the entire Service Dept. She makes every visit super easy and issue free. Thank you, Tracy. The entire group More

by lindpayn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy
May 15, 2012

This visit on May 10, 2012 to Peterson Lexus was perhaps the 5th since buying my Lexus RX450h, all for routine service. As usual, the service was done promptly, very well and with cheer. Well done! And More

by nylebarnes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Sheffield and Traci at the end
May 04, 2012

The entire staff at Peterson Lexus are friendly, helpful and make me feel valued. The regular service waiting room was crowded so Traci sent me to the Lexus wait room...who knew?! RO # 108162. More

by Sjardine5657
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Traci Recla
April 27, 2012

This was 120k service, so the cost was high; but, Gary gave me a discount, which helped. They gave me a loaner car, and everything went according to plan. More

by elkayess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Sheffield
April 26, 2012

Friendly, helpful, aware of your time. Waiting room is clean, courtesy shuttle is a nice benefit. The courtesy car is also very convenient when you are busy. More

by rxpblw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Traci Recla
April 25, 2012

Traci Recla was terrific to work with. Helpful, efficient, friendly, informative. I highly recommend Petersen Lexus both for sales and service. In a word, it was a pleasant experience More

by Franklin Cook
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Traci Rela
April 19, 2012

We have purchased a number of vehicles from Peterson's. We are pleased with the sales and service staff--always eager to help and friendly. More

by lhollifield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Traci Reda
April 19, 2012

I got a new lexus in September of 1991 before Mark Peterson had the franchise and have had all my service work done there since. I put 246,000 miles on my LS400 before selling it and I still see it i More

by Peter Stommel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Sheffield / and also formerly Traci
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