Peterson Lexus

New people at the service desk were very friendly. Took time to introduce me to everyone. Were able to get a new bulb over from another location at the last minute to fix a headlamp. Thought I would have t time to introduce me to everyone. Were able to get a new bulb over from another location at the last minute to fix a headlamp. Thought I would have to come back. Cleaned the car and had me out in a reasonable time. My order number was 109204 More

I came in with a dead battery which is extremely inconvenient. Gary Sheffield assisted me. He was caring and sympathetic to my situation. He made it a priority to assist me and back on the road. I w inconvenient. Gary Sheffield assisted me. He was caring and sympathetic to my situation. He made it a priority to assist me and back on the road. I would definitely recommend this advisor and dealership. More

Great service as always. Gary was very professional and friendly. Outcome of actual service was spot on. Always a pleasure taking my vehicle in for service. friendly. Outcome of actual service was spot on. Always a pleasure taking my vehicle in for service. More

The Lexus service dept has never let me down Traci has always find a way for my car to get maintenance even is short notice kudos to the mechanics too always find a way for my car to get maintenance even is short notice kudos to the mechanics too More

The customers are treated with kindness and respect. My 90,000 mile service was explained very well and in much detail. The work was done on time and the car was returned to me cleaner and in better shape 90,000 mile service was explained very well and in much detail. The work was done on time and the car was returned to me cleaner and in better shape than when I left it. The loaner car was fantastic. The only problem I have is that the price seemed excessively high. More

I've now purchased or leased 5 vehicles from Peterson over the past 10 years. I've always been very impressed with the service levels, the people, and the overall experience. Gary Sheffield from the Le over the past 10 years. I've always been very impressed with the service levels, the people, and the overall experience. Gary Sheffield from the Lexus Service Group was fantastic and very knowledgable. I appreciate Peterson and their professionalism. More

I took our Lexus in for its 90,000 mile check up and it took several hours so I was provided a loaner car - a beautiful new, Lexus hybrid! It was fun to drive. Even though we cannot have all our service took several hours so I was provided a loaner car - a beautiful new, Lexus hybrid! It was fun to drive. Even though we cannot have all our service done at Petersons because we live 300 miles from Boise, the several times we have had service there, it has been excellent. More

Traci is very easy to work with and is very accommodating.I like the way they keep me informed on the condition of my Lexus and the service required. Their work has beeen very good and they ar accommodating.I like the way they keep me informed on the condition of my Lexus and the service required. Their work has beeen very good and they are aways very professional. More

My experience with the service department has been very positive. I went in for an oil change and a minor issue. Gary made sure everything was taken care of personally. Very helpful and courteous. Thanks positive. I went in for an oil change and a minor issue. Gary made sure everything was taken care of personally. Very helpful and courteous. Thanks. More

Peterson Lexus has always been fantastic to work this and this past experience was no exception! Their level of customer service is one of the best, right next to Nordstrom! I would never consider going any this past experience was no exception! Their level of customer service is one of the best, right next to Nordstrom! I would never consider going any where else to service or buy my cars. More