Peterson Lexus
Boise, ID
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I bought a used Lexus IS 250 and the front brakes were leaving a lot of brake dust. My husband took it to service about it and Tiffany said it was normal. He spoke with another Lexus employee and they r leaving a lot of brake dust. My husband took it to service about it and Tiffany said it was normal. He spoke with another Lexus employee and they recommended bringing it back to service and speaking with the manager. They replaced them with better brake pads that have low dust factor. They are working great now!! Very happy with my car! Repair order invoice#109804 More
RO# 109613 Tiffany has been great. She is courteous, and most helpful in answering all my questions. She is a great asset to the Peterson Lexus Service dept. and most helpful in answering all my questions. She is a great asset to the Peterson Lexus Service dept. More
Superior quality and service,always curtious and friendly. I have always had nothing but positive experiences with Peterson Lexus and fully trust their services. RO#109644 friendly. I have always had nothing but positive experiences with Peterson Lexus and fully trust their services. RO#109644 More
I took our car in for the 5000 mile service. When I arrived, Gary let me know that there were 2 recalls/updates that needed to be done. He checked to see how much time that would add to the visit, and arrived, Gary let me know that there were 2 recalls/updates that needed to be done. He checked to see how much time that would add to the visit, and gave me the option of returning another day for those to be taken care of or I could take a loaner car to take care of some errands, and they could do everything at the one visit. I opted for the loaner, and was pleased with my service visit that day. Everything was great! Order # 109433 More
Very friendly and helpful staff. Enjoy going in to have my car worked on. they make the experience enjoyable. quick in and out so you can get on with your day. I would go no where else to have my vehicle s my car worked on. they make the experience enjoyable. quick in and out so you can get on with your day. I would go no where else to have my vehicle serviced or purchase of a new vehicle! Thank you Peterson Lexus Staff you are what makes your dealership amazing!!! More
Peterson Lexus has always been an excellent place to do business. They are efficient, courteous, professional, and very good technically. I would highly recommend using them. business. They are efficient, courteous, professional, and very good technically. I would highly recommend using them. More
Service was prompt and completed as promised and as usual. Nice that they wash your vehicle and rotate the tires when getting a LOF. Nice to have WiFi available in the waiting area. usual. Nice that they wash your vehicle and rotate the tires when getting a LOF. Nice to have WiFi available in the waiting area. More
I have used Peterson auto dealers for repairs several times and I highly recommend them. Gary was the agent who helped me both times and he is kind, honest and professional. He is a straight shooter that times and I highly recommend them. Gary was the agent who helped me both times and he is kind, honest and professional. He is a straight shooter that will take care of you and not clean out our wallet. Thanks Gary!! More
Repair Order # 109261. I discussed what needed to be done with gary, he also checked for recall repairs of which there were two. Everthing that was discussed was completed. In addition to this a water done with gary, he also checked for recall repairs of which there were two. Everthing that was discussed was completed. In addition to this a water pump leak was detected and repaired at the same time. The shuttle service was convient. This was a good experience and I will return for the next service. More