Peterson Lexus
Boise, ID
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Professionally Conducted Zach was our representative who handled our transaction. He had a very professional demeanor. He answered most of our questions. He wanted to make sur Zach was our representative who handled our transaction. He had a very professional demeanor. He answered most of our questions. He wanted to make sure we were comfortable with the transaction. Nice Going!! More
Highly satisfied Petersen Lexus always leaves me satisfied with their service, courteous staff, efficient service, Gave me a loaner so I didn’t have to wait around Petersen Lexus always leaves me satisfied with their service, courteous staff, efficient service, Gave me a loaner so I didn’t have to wait around. Thank you More
Our experience with Peterson has been delightful. Today we met with Jake to pick up our new NX 300. He was patient and knowledgeable and got us set up to use the technology. Thank you Jake! You are the we met with Jake to pick up our new NX 300. He was patient and knowledgeable and got us set up to use the technology. Thank you Jake! You are the best. More
Robert Bolding Looking for a new used car to get our daughter through college. Robert did a great job taking care of the problem. She will have a 2009 Lexus 350 with Looking for a new used car to get our daughter through college. Robert did a great job taking care of the problem. She will have a 2009 Lexus 350 with low mileage that will be reliable and give her great protection. Robert was extremely professional and I would recommend him to others. More
There’s A Person There Robert Bolding was professional, helpful and informative In helping us purchase and learn about our RC 350 F. Good person, patient with our ignorance Robert Bolding was professional, helpful and informative In helping us purchase and learn about our RC 350 F. Good person, patient with our ignorances. Responsive. More
Great service! Highly recommended. We wish to extend my thanks to Robert Bolding and Craig Stoecker for their help in the purchase of our RX350. Robert went above and beyond to ensure t We wish to extend my thanks to Robert Bolding and Craig Stoecker for their help in the purchase of our RX350. Robert went above and beyond to ensure the vehicle we chose was ready for us, and Craig worked hard to secure financing for us at a great rate! The service both these gentlemen provided was top notch. Thanks again! Larry & Marcia Lutz More
Avoid This is an update. This dealership does not deserve your business--I was wrong. I am not unhappy because there was an unfavorable resolution to This is an update. This dealership does not deserve your business--I was wrong. I am not unhappy because there was an unfavorable resolution to a problem-- I am unhappy that once they had the money, they ignored even addressing it. The vehicle delivered did not have the safety features I had believed were included---so I parked the undriven car and asked for a remedy or exchange. I was promised management would contact me to discuss a resolution. After 10 days of ignoring me, I re-described the problem and again requested a response. Finally two weeks later and no response, I directly contacted the General Manager, Brandon Robinson, with a record of all the past attempts at soliciting a resolution. He called me and seemed upset that I was interrupting his day. He was abrupt, impolite, defended his "team" and never even addressed a remedy. Peterson Lexus had moved on, I guess counting on the fact that most people won't follow up. It is the kind of company that forces you to lawyer up. Shop elsewhere. More
Great overall experience From the moment I called to see how Peterson was handling test drives with the Coronavirus epidemic going on to driving away in my new car I was very From the moment I called to see how Peterson was handling test drives with the Coronavirus epidemic going on to driving away in my new car I was very impressed with everyone’s professionalism. My sales consultant, Kathy Zurenski was great to work with. With all the social distancing she was still able to show me all those little things you need to learn when buying a new car and still feel comfortable about the situation. I felt confident that everyone there was looking out for my best interests and I also got the deal that I wanted. More
These people are the best! This is my second purchase from Peterson. They are honest, informative, and competitively priced. Save time and go straight to them. You won’t be dis This is my second purchase from Peterson. They are honest, informative, and competitively priced. Save time and go straight to them. You won’t be disappointed. Jacob and Mike were excellent. More