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Peterson Chrysler Jeep Dodge

Lumberton, NC

4.5
581 Reviews
Call Dealership (910) 812-1783

4395 Fayetteville Rd

Lumberton, NC

28358

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581 Reviews of Peterson Chrysler Jeep Dodge

August 07, 2024

Customer service shop foreman displayed caring attitude and went extra Mike to satisfy the customer by taking a test ride as a passenger to ensure the complaint was of normal More

by ayden2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shop foreman of jeep service department
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Aug 07, 2024 -

Peterson Chrysler Jeep Dodge responded

Thank you for sharing your experience! We're glad to hear our shop foreman at Peterson Chrysler Jeep Dodge Ram went the extra mile to ensure everything was in order. Your satisfaction is important to us!

August 06, 2024

The Service was Great! The Custom Service was what you wanted at a Business Thanks More

by greatest_spin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
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Aug 06, 2024 -

Peterson Chrysler Jeep Dodge responded

Thank you for the 5-star review of Peterson Chrysler Jeep Dodge Ram! Have a great day!

August 05, 2024

I was very disappointed due to the more that 15 emails and numerous texts I received. The phone calls were at least 5 or 6 per day. EMPTY PROMISES TREY WAS AWESOME VERY HONEST More

by JOYCEB89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trey sales
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Aug 08, 2024 -

Peterson Chrysler Jeep Dodge responded

Joyce, It's great to hear that Trey provided quality care, however, I apologize for the excessive communication and any inconvenience it caused. If you'd like to discuss this further or have any other concerns, please reach out. Thank you, Tony Blackmon - General Manager - (910) 812-1851

August 05, 2024

This is the only dealership we buy from. Also, the only one we let work on our Ram truck. More

by LINDAADAMS_60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janera Revels
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Aug 06, 2024 -

Peterson Chrysler Jeep Dodge responded

We are pleased to be your go-to dealership for sales and services. Thanks for choosing Peterson Chrysler Jeep Dodge Ram and we look forward to seeing you next time!

August 02, 2024

Dealership was very courteous and helpful with my problems. I am pleased with their services. More

by JJJWOOBSEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janera, Tony Blackmon
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Aug 02, 2024 -

Peterson Chrysler Jeep Dodge responded

Thank you for choosing Peterson Chrysler Jeep Dodge Ram! We are glad to hear that our team could assist you satisfactorily.

August 01, 2024

Great service great prices good people professional analysis and they recommend needed service when necessary More

by VERGIES2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pittman, Tony Blackmon
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Aug 02, 2024 -

Peterson Chrysler Jeep Dodge responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Peterson Chrysler Jeep Dodge Ram provided great service and professional recommendations. We appreciate your support!

August 01, 2024

Dealership is wonderful, easy to get an appointment, easy to deal with and cert friendly More

by STEPHPEVEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I was in maintenance
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Aug 02, 2024 -

Peterson Chrysler Jeep Dodge responded

We are so happy that our Peterson Chrysler Jeep Dodge Ram team earned your five stars. Thanks, Steph!

July 31, 2024

The service was great and they troubleshoot my problem quickly. I was very impressed with the service More

by hackler1369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Blackmon
Report | Print
Aug 01, 2024 -

Peterson Chrysler Jeep Dodge responded

Thank you for the kind words! We're glad to hear that our team at Peterson Chrysler Jeep Dodge Ram could quickly troubleshoot your problem and provide great service. We appreciate your feedback!

July 29, 2024

The sales rep was trying to force/harrass me into trading in my vehicle when I clearly told her I wasn’t interested. Will never purchase another vehicle from this dealer More

by KARENSFROIO
Recommend Dealer
No
Employees Worked With
Cheryl
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Jul 31, 2024 -

Peterson Chrysler Jeep Dodge responded

Karen, I'm sorry to hear about your experience. We strive for respectful and pressure-free interactions with our customers, so this feedback is concerning. Please reach out if you'd like to discuss further or need any assistance. Thank you, Tony Blackmon - General Manager - (910) 812-1851

July 29, 2024

Great service they got me in and out fast buying my jeep and they was very friendly More

by TKLOCKLEAR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Pittman
Report | Print
Jul 29, 2024 -

Peterson Chrysler Jeep Dodge responded

Thank you for leaving Peterson Chrysler Jeep Dodge Ram a five-star review and trusting our team with your Jeep's service needs. See you next time!

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