Back

Peterson Chrysler Jeep Dodge

Lumberton, NC

4.5
581 Reviews

4395 Fayetteville Rd

Lumberton, NC

28358

Directions

By Type

581 Reviews of Peterson Chrysler Jeep Dodge

September 15, 2024

Very nice and pleasing atmosphere and the customer service was very professional and helpful. Wonderful experience More

by KENNETHPOPE3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Pittman
Sep 16, 2024 -

Peterson Chrysler Jeep Dodge responded

Thank you for the kind words! We're delighted to hear that our team at Peterson Chrysler Jeep Dodge Ram provided a professional and helpful experience. We appreciate your support!

September 15, 2024

This is the dealer where I purchased my car. I always use them for service. Over all I have been satisfied. This time I made the appointment online ( I usually do). After I made the appointment More

by martinc31415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pittman, Tony Blackmon
Sep 17, 2024 -

Peterson Chrysler Jeep Dodge responded

We appreciate your continued trust in us for your vehicle's service needs. It sounds like there was some confusion with our online appointment system, and we apologize for any inconvenience this caused. We are working to improve our processes and ensure a smoother experience next time. If you have any further concerns or need assistance, please reach out directly. Thank you, Tony Blackmon - General Manager - (910) 812-1851

September 14, 2024

Great place to see good new and used vehicles. Great service with the salesman and the financial team. More

by JKDM04
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Bryant and Gene Tanner
Sep 16, 2024 -

Peterson Chrysler Jeep Dodge responded

Thanks for the fantastic review! We're glad to hear you had a great experience with our team at Peterson Chrysler Jeep Dodge Ram. Enjoy your new ride!

September 11, 2024

Took my truck in for warranty work and the dealership was trying to over charge on work. Took it to another dealer and didn’t have any problem. Terrible service More

by Jrozier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Sep 12, 2024 -

Peterson Chrysler Jeep Dodge responded

Jrozier, I'm sorry to hear about your experience. We strive for transparency, accuracy, and fairness in our service, so this feedback is concerning. If you're open to discussing this further, please reach out at your convenience. Thank you, Tony Blackmon - General Manager - (910) 812-1851

September 11, 2024

Peterson Toyota of Lumberton provides very personal service. They ensure you are comfortable while taking care of your vehicle. More

by DSTEDMAN625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorges and Shon Pevia
Sep 12, 2024 -

Peterson Chrysler Jeep Dodge responded

Thank you for the kind words! We're delighted to hear that our team at Peterson Toyota of Lumberton made your experience comfortable and personal. We appreciate your support!

September 06, 2024

Great experience with purchasing my new vehicle. I would recommend this dealership to others and will definitely return in the future. More

by jeff40tarheel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Pittman
Sep 09, 2024 -

Peterson Chrysler Jeep Dodge responded

Thanks for the recommendation! We're glad to hear you had a great experience at Peterson Chrysler Jeep Dodge Ram. Enjoy your new vehicle, and we look forward to seeing you again in the future!

September 05, 2024

Takeisha was very pleasant and made my wait experience easier. I was greeted with a individual who was ready to work. More

by PAMCEOLA1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Sep 05, 2024 -

Peterson Chrysler Jeep Dodge responded

We're delighted to hear that Takeisha made your visit enjoyable at Peterson Chrysler Jeep Dodge Ram, Pam. Thanks for sharing your positive experience!

September 01, 2024

I took my jeep gladiator 2024 on 29 August 2024 with less than 200 miles on it because it was shimming from the left side (driver). The experience with Amanda Valdés who was rush doing everything by herself More

by narvaezjesus17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Sep 03, 2024 -

Peterson Chrysler Jeep Dodge responded

I'm sorry to hear about the issues with your Jeep and the condition it was returned in. While it's great that Amanda provided good service, we clearly fell short on other fronts. Please reach out so we can address these concerns directly and make things right for you. Thank you, Tony Blackmon - General Manager - (910) 812-1851

August 31, 2024

Our salesman Tyshawn was great stuck with us. This is my second vehicle with him and he is my only guy to go to. More

by Justice
Recommend Dealer
Yes
Employees Worked With
Mike Pittman, Tony Blackmon
Sep 03, 2024 -

Peterson Chrysler Jeep Dodge responded

We're delighted to hear that Tyshawn provided you with excellent service once again at Peterson Chrysler Jeep Dodge Ram. Thank you for your continued trust and support! Enjoy the new vehicle!

August 31, 2024

They did a great job & help me take car if my car in the best way More

by Morris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis
Sep 03, 2024 -

Peterson Chrysler Jeep Dodge responded

Morris, your kind review warms our hearts! Thank you from the Peterson Chrysler Jeep Dodge Ram Team.

...
6
...