
Peterson Chrysler Jeep Dodge
Lumberton, NC
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581 Reviews of Peterson Chrysler Jeep Dodge
This is the dealer where I purchased my car. I always use them for service. Over all I have been satisfied. This time I made the appointment online ( I usually do). After I made the appointment I always use them for service. Over all I have been satisfied. This time I made the appointment online ( I usually do). After I made the appointment I received an email titled "your appointment change". I made an appointment, I did not change an appointment. While I was there waiting for my car I received an email saying that my service was complete. When I got home I got another email about a "missed appointment". I did not miss the appointment and it is very odd that after receiving a "service completed" email I would receive a "missed appointment" email. Their online system seems to be a sh..show. More
Took my truck in for warranty work and the dealership was trying to over charge on work. Took it to another dealer and didn’t have any problem. Terrible service trying to over charge on work. Took it to another dealer and didn’t have any problem. Terrible service More
I took my jeep gladiator 2024 on 29 August 2024 with less than 200 miles on it because it was shimming from the left side (driver). The experience with Amanda Valdés who was rush doing everything by herself than 200 miles on it because it was shimming from the left side (driver). The experience with Amanda Valdés who was rush doing everything by herself was very kind and serviceable, that is why I am giving them 2 stars. Firstable, the jeep was not fixed, it continues to shimmy at same speed limits. Secondable, the technician left my interiors all greasy and sweaty all over the place, center console all sweaty and steering wheel and door panels were full a grease. I will definitely not coming back to this place. Even though the customer service with the lady was good. More