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Peterson Chrysler Jeep Dodge
Lumberton, NC
476 Reviews
Peterson Toyota is a premier Toyota dealer of Lumberton, NC and is honored by its faithful clientele and dedicated to top quality customer service. We have a committed sales staff with many years of experience satisfying our customers' inquiries and automotive needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
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Showing 476 reviews
July 08, 2023
Salesman was spot-on. He navigated the process quickly. Only complaint is that Sales Manager didn't honor the price quoted by my salesman. I was in high tech sales for 31 He navigated the process quickly. Only complaint is that Sales Manager didn't honor the price quoted by my salesman. I was in high tech sales for 31 yrs. Never had a manager not back me up. Can't blame the salesman for a subpar Manager. All over 5% . Shameful. More
by dgphillips
Verified CustomerEmployees Worked With
Helpful July 07, 2023
Excellent service and very professional . The salesman was very professional and respectful I would recommend this dealership to my family and friends The salesman was very professional and respectful I would recommend this dealership to my family and friends More
by retha.lloyd
December 03, 2022
Awesome thanks good vehicles and your cars look good enough customer help is good thanks enough customer help is good thanks More
by stew71
January 08, 2022
Paula from the dealership contacted me quickly. She was very professional and answered all my questions. She even sent me videos of the car. That car didn’t work out for us but I would definitely recommend very professional and answered all my questions. She even sent me videos of the car. That car didn’t work out for us but I would definitely recommend this dealership because of their great costumer service. More
by smcox424
Employees Worked With
Paula
March 29, 2021
I made an appointment to see a specific vehicle. I was given the appointment time and a specific name of the associate I was to meet. When I arrived I asked for that associate but he was not available. So given the appointment time and a specific name of the associate I was to meet. When I arrived I asked for that associate but he was not available. Someone else met with me right away. Where I provided the VIN for the vehicle I wanted, someone else was "working a deal" on that on it with another customer. Then they wanted to show me "something better". I left and took my business out of town. More
by allen.tencati
Employees Worked With
Brian
August 13, 2015
Overcharged for Alternator My wife was on the road when alternator went bad. 2012 Chrysler Town and Country. The dealership had no way to get their part for three days! In so My wife was on the road when alternator went bad. 2012 Chrysler Town and Country. The dealership had no way to get their part for three days! In some cases, I was told, they would use Autozone but considered their parts inferior. I looked at the alternator online to check availability in the area and noticed the price was 250.00 and gave my OK to use the inferior part; in came with a limited lifetime warranty so it should last a while. Well, even though I got an admitted inferior part, I was charged a premium price of 390.00!! In talking with Barry, the parts manager, he told me they charged retail. I reminded him the part came from Autozone, was inferior, and I was charged 140.00 more. I was told a 35-40% mark up was normal charge. Hello, the amount was over 50% mark-up. Very disappointed. More
by baldfield
Employees Worked With
April, Barry
