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Peterson Chrysler Jeep Dodge
Lumberton, NC
566 Reviews
Peterson Toyota is a premier Toyota dealer of Lumberton, NC and is honored by its faithful clientele and dedicated to top quality customer service. We have a committed sales staff with many years of experience satisfying our customers' inquiries and automotive needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
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Showing 566 reviews
Verified Customer
January 19, 2024
Everyone was very nice and made sure my dream of owning a jeep happened. I was very pleased. jeep happened. I was very pleased. More
by PAITMEL
Employees Worked With
January 13, 2024
Excellent customer service I couldn’t believe how great they greeted me and even open my car’s door for me on my way out. I appreciate that. they greeted me and even open my car’s door for me on my way out. I appreciate that. More
by JOSECRUZJG68
January 13, 2024
Had appointment for third, 5 year lifetime warranty inspection on my ‘08 Ram. Dodge service dept filled out form (hand written), and then told me I owed $160.00+ for the inspection. The “new” service inspection on my ‘08 Ram. Dodge service dept filled out form (hand written), and then told me I owed $160.00+ for the inspection. The “new” service person that filled out the form had checked with a senior service person, on the Toyota side and she was the one who said I owed the $160.00+ charge. I went and talked to her on the Toyota side and she said the charge was correct. I told her I had never been charged for the warranty inspection before. She talked with someone on the phone and said I was right and there was not a charge for that type of inspection. She said the hand written form would not be honored, so she printed out a new form for me. I left thinking everything was settled. I drove to the grocery store to shop but, before I went in I checked the form closer and found it had been dated 1-11-23, instead of the correct date of 1-11-24! I realize this was a honest mistake but, I had to return to have it corrected, since I knew this could cause a problem. This time I was directed back to the Dodge side and a new inspection form was printed by a different employee. I bought my Ram new, at Crown in Fayetteville. After about a year I started bringing it to Peterson, for service, since I live here. I bring it in every 3,000 miles for oil & filter change or any service that is due. After this experience, which shouldn’t have taken over 15 minutes, I may start taking it back to Crown for service. More
by mr.wayne.norris
Employees Worked With
Do not know their names
January 12, 2024
Curtis who worked in the service department was great and treated us with lots of respect and kindness treated us with lots of respect and kindness More
by LAMPOON122389
January 12, 2024
It was very easy to get an appointment on the day I needed it. The staff was very nice and helpful. needed it. The staff was very nice and helpful. More
by MCPHERSON_NELLIE
