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Peterson Chrysler Jeep Dodge

Lumberton, NC

Overview
Employees
Reviews
Vehicles
4.5
566 Reviews
Peterson Toyota is a premier Toyota dealer of Lumberton, NC and is honored by its faithful clientele and dedicated to top quality customer service. We have a committed sales staff with many years of experience satisfying our customers' inquiries and automotive needs.
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4395 Fayetteville Rd

Lumberton, NC

28358

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Showing 566 reviews

February 04, 2024

The service agents are very kind and knowledgeable about what they are doing. I like that they come and explain to you what they are doing to your car and what needs to be done. More

by cbarbara20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Feb 05, 2024 -

Peterson Chrysler Jeep Dodge responded

We're glad to know our service agents at Peterson Chrysler Jeep Dodge Ram could provide you with a clear and helpful explanation of your car's needs. Thanks for sharing this positive feedback!

February 04, 2024

The derive department is always fast and quick with getting you in and out of the garage. More

by C.M.JR50M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Female
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Feb 05, 2024 -

Peterson Chrysler Jeep Dodge responded

Thank you for choosing Peterson Chrysler Jeep Dodge Ram for all your vehicle service needs! We are glad that your visits have been quick and five-star worthy. Safe travels!

February 04, 2024

Every one I dealt with was polite and worked to provide the necessary services necessary for my vehicle More

by RANDYO2157
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Feb 05, 2024 -

Peterson Chrysler Jeep Dodge responded

We're glad to know our team at Peterson Chrysler Jeep Dodge Ram was able to provide you with the necessary services for your vehicle. Thanks for sharing your experience!

February 03, 2024

It was a same day, no appointment 10000 mile service. I was met with wonderful service and wait time was very minimal. More

by OMUNLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pittman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2024 -

Peterson Chrysler Jeep Dodge responded

We're glad to know you had a great experience with our team at Peterson Chrysler Jeep Dodge Ram! We strive for efficient and friendly service. Thanks for the positive review!

February 02, 2024

Peterson's has serviced my Jeep for over 3 years. They provide outstanding service and the staff is always friendly and knowledgeable. I highly recommend Peterson's. More

by dllaughren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Feb 02, 2024 -

Peterson Chrysler Jeep Dodge responded

Thanks for the recommendation and your loyalty over the years! We're glad to know our team at Peterson Chrysler Jeep Dodge Ram has consistently provided you with outstanding service.

February 02, 2024

Quick service. Curtis was friendly, attentive and took care of my car like it was good own. A++++ More

by brad.stocks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pittman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Blackmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curtis
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Feb 05, 2024 -

Peterson Chrysler Jeep Dodge responded

Brad, thank you for the review! We are so glad to hear that Curtis delivered such a successful service experience. Drive safely, and we hope to see you again at Peterson Chrysler Jeep Dodge Ram!

February 01, 2024

The service people were very cordial, I was taken care of immediately, and was given updates as I waited. The waiting area was comfortable and clean. More

by huntd99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pittman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Blackmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2024 -

Peterson Chrysler Jeep Dodge responded

We're glad to know you had a positive experience with our service team at Peterson Chrysler Jeep Dodge Ram! We strive for efficient and comfortable visits. Thanks for the review, we appreciate it!

January 27, 2024

Service was great. I arrived early and was out in no time at all. Thanks! More

by GIFTS711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pittman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Blackmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2024 -

Peterson Chrysler Jeep Dodge responded

Thank you for the review! We hope to see you again at Peterson Chrysler Jeep Dodge Ram!

January 27, 2024

Service dept the lady handling my car was rude. The other customer service was nice. More

by mayes.belinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Didn't know customer service name
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Jan 29, 2024 -

Peterson Chrysler Jeep Dodge responded

This review is concerning to us, and we deeply apologize that you had this experience. We strive to demonstrate our commitment to customer service every day, and I am disappointed to see we've fallen short of our high standards. I am sorry that you have had such a difficult time with one of our team members, and I would like the chance to make this right. Would you please reach out to me directly so we can discuss this further? Thank you, Tony Blackmon - General Manager - (910) 812-1851

January 25, 2024

This Dealership provided excellent sales service and a fair price for my vehicle purchase. Trashawn was my salesman and this young man was exceptional. I would recommend his help to anyone. More

by cindycoffey@twc.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Pittman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trashawn salesman
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Jan 25, 2024 -

Peterson Chrysler Jeep Dodge responded

We're so glad to know you had an excellent experience with Trashawn and our team at Peterson Chrysler Jeep Dodge Ram, Cindy. Thanks for recommending us, we appreciate your support!

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