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Peterson Chrysler Jeep Dodge

Lumberton, NC

4.5
566 Reviews
Peterson Toyota is a premier Toyota dealer of Lumberton, NC and is honored by its faithful clientele and dedicated to top quality customer service. We have a committed sales staff with many years of experience satisfying our customers' inquiries and automotive needs.
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4395 Fayetteville Rd

Lumberton, NC

28358

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Showing 567 reviews

February 10, 2024

Never met a group of kinder, more helpful folks! ! Daniel, Anthony, Gina, Tony Blackmon!! Our Jeep started acting up on our way back to New York, so we limped into Peterson Chrysler Jeep Dodge from t More

by michaelandazola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Blackmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Peterson Chrysler Jeep Dodge responded

We're so glad to know our team at Peterson Chrysler Jeep Dodge Ram could assist you during your unexpected visit. It's great that Daniel, Anthony, Gina and Tony were able to help get you back on the road!

February 10, 2024

Good people and great prices and nice trucks thanks for what y'all did for me and my wife. More

by jcummings1271
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Pittman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Peterson Chrysler Jeep Dodge responded

Thank you for leaving Peterson Chrysler Jeep Dodge Ram a review! We are happy to hear that you and your wife enjoyed your buying experience. Congrats on your new truck!

February 09, 2024

Customer service needs work, could be a little friendlier, sat for 2 hours +, did not have parts to do the work on my truck More

by obullard11
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Never seen these people
Feb 12, 2024 -

Peterson Chrysler Jeep Dodge responded

I'm sorry to hear about your experience. We always aim for efficient service and friendly interactions, so it's disappointing that we didn't meet those expectations during your visit. If you'd like to discuss this further or have any other concerns, please don't hesitate to reach out directly to me. Thanks, Tony Blackmon - General Manager - (910) 812-1851

February 09, 2024

I was so pleased with the fast response and Freddie and Glenn we're amazing. All questions were answered and it was a comfortable situation. More

by hammondsalana06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freddie
Feb 12, 2024 -

Peterson Chrysler Jeep Dodge responded

We're delighted to know that Freddie and Glenn provided a comfortable experience for you at Peterson Chrysler Jeep Dodge Ram. We always aim to respond quickly and answer all questions! Thanks for the positive feedback.

February 09, 2024

Nick did a great job by going the extra mile to ensure the details were taken care of. More

by wvdirtbikes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Pittman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Peterson Chrysler Jeep Dodge responded

Thanks so much for giving a shout-out to Nick and leaving Peterson Chrysler Jeep Dodge Ram a five-star review! It was a pleasure assisting you and we hope you enjoy the ride.

February 08, 2024

The service clerk that assisted me was AWESOME! ! I will definitely return for service when needed. More

by rjemison422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service clerk
Feb 08, 2024 -

Peterson Chrysler Jeep Dodge responded

We are glad to hear that our team took excellent care of your service needs. Thank you for choosing Peterson Chrysler Jeep Dodge Ram! See you next time!

February 08, 2024

Service was excellent, was finished when expected, everyone was professional , all my questions were answered quickly. The waiting area was comfortable, the experience was good. More

by huntd99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Feb 08, 2024 -

Peterson Chrysler Jeep Dodge responded

We're glad to know that you had an excellent experience with our service team at Peterson Chrysler Jeep Dodge Ram. We strive for professionalism and efficiency, so it's great to see we hit the mark! Thanks for sharing your feedback.

February 08, 2024

Service department was first rate! Service department personnel were professional and knowledgeable. Curtis Moser was outstanding, like he has been for over 30 years! A great experienc More

by RONNIESAMPSON5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Moser
Feb 09, 2024 -

Peterson Chrysler Jeep Dodge responded

Ronnie, we're delighted to know that you had a first-rate experience with our service department at Peterson Chrysler Jeep Dodge Ram. Your recognition of Curtis's outstanding work is much appreciated!

February 07, 2024

Recent visit for vehicle maintenance was very outstanding, thanks to Mr. Curtis Moser, who took excellent care of my vehicle. Vehicle had service mainantence coverage I didn't realize was curren More

by branchs1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Moser
Feb 08, 2024 -

Peterson Chrysler Jeep Dodge responded

We're glad to know that Curtis was able to provide excellent service during your recent visit at Peterson Chrysler Jeep Dodge Ram. It's always our goal to keep you informed about your vehicle and its coverage. Thanks for the positive feedback!

February 05, 2024

Very friendly and helpful personnel. Seems like their number one priority is to take care of the person's needs and work with their financial situations. Would absolutely recommend them More

by LOONTUNE913
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Pittman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene, Adrian,
Feb 05, 2024 -

Peterson Chrysler Jeep Dodge responded

We're delighted to know you found our team at Peterson Chrysler Jeep Dodge Ram friendly and helpful. We appreciate your recommendation! Keep enjoying the ride and remember, we're here for any of your future needs!

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