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Peterson Chrysler Jeep Dodge

Lumberton, NC

Overview
Employees
Reviews
Vehicles
4.5
567 Reviews
Peterson Toyota is a premier Toyota dealer of Lumberton, NC and is honored by its faithful clientele and dedicated to top quality customer service. We have a committed sales staff with many years of experience satisfying our customers' inquiries and automotive needs.
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4395 Fayetteville Rd

Lumberton, NC

28358

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Showing 567 reviews

March 01, 2024

The only problem was agent came in waiting room and proceeded to tell me ALL the things that were due or wrong (>$1200) in front of everyone and because I was not able to pay for everything, I felt ver More

by GASQUE48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service dept
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Mar 06, 2024 -

Peterson Chrysler Jeep Dodge responded

I'm sorry to hear about your experience, it's certainly not our intention to make anyone feel uncomfortable or uneasy. We value privacy and respect for all of our customers. I'd like the opportunity to discuss this further with you so we can ensure a better experience in the future and see how we can make it up to you. Please reach out at your earliest convenience - Thank you, Tony Blackmon - General Manager - (910) 812-1851

February 29, 2024

Thanks to the manager for fixing every problem. I'll always recommend Peterson Toyota to friends and family. More

by HANNAHTDAVENPORT94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pittman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Blackmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 01, 2024 -

Peterson Chrysler Jeep Dodge responded

Hannah, we're glad to know that our manager was able to resolve all your concerns. Thanks for recommending Peterson Chrysler Jeep Dodge Ram - we look forward to serving you and your loved ones down the road!

February 28, 2024

great people are working at Peterson. I witnessed a lot of hustle and bustle in the building. More

by joeknott43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pittman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Blackmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James was an excellent salesman
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Feb 29, 2024 -

Peterson Chrysler Jeep Dodge responded

Reviews like this one make our day, Joe! Thanks from the Peterson Chrysler Jeep Dodge Ram team!

February 28, 2024

Janera was the best service manager I have ever worked with. Prompt service with excellent communication. Thank you for all of your help! More

by ThatOneGuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Blackmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janera
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Feb 28, 2024 -

Peterson Chrysler Jeep Dodge responded

We're delighted to know that you had a great experience with Janera at Peterson Chrysler Jeep Dodge Ram! We always aim for prompt and excellent communication. Thanks for the feedback!

February 25, 2024

Excellent service, immaculate people, friendly environment, great energy. I would definitely refer anyone I know that's interested in a vehicle to Petersons Toyota, in Lumberton, North Carolina. T More

by fayettevillemr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Pittman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : J Patel
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Feb 26, 2024 -

Peterson Chrysler Jeep Dodge responded

We're delighted to know you had such a positive experience at Peterson Chrysler Jeep Dodge Ram. Your recommendation means the world to us! Thank you for your kind words and support.

February 25, 2024

Courteous service. Kept me informed of the deal in process. Listened to my concerns. Delivered the vehicle to my home. More

by rharrison374
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Pittman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Blackmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick
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Feb 26, 2024 -

Peterson Chrysler Jeep Dodge responded

Thanks for the review! We're glad to know that our team at Peterson Chrysler Jeep Dodge Ram was able to address your concerns and provide you with a convenient service. Enjoy your new vehicle!

February 24, 2024

My experience from start to finish was exceptional. From my sales person to the manager finance people everyone was the utmost professional, and did not act like a high pressured sales person. This is More

by NURSEMEL1744
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Pittman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Blackmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trashan
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Feb 26, 2024 -

Peterson Chrysler Jeep Dodge responded

We're delighted to know that you had an exceptional car-buying experience with us at Peterson Chrysler Jeep Dodge Ram. Thanks for your kind words and here's to many more years of great experiences!

February 23, 2024

They focused on making a sale. Showed no compassion. Would not recommend them based on my experience with them. More

by cjizzard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Pittman
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2024 -

Peterson Chrysler Jeep Dodge responded

I'm sorry to hear about your experience. Our team is here to provide a helpful, compassionate service and it's hard to read you didn't receive this. I'd appreciate the opportunity to learn more about what happened so that we can improve our services moving forward. Please reach out at your earliest convenience if you are willing - thank you, Tony Blackmon - General Manager - (910) 812-1851

February 23, 2024

It was an awesome experience very easy to get my new car, did everything online. Great salesman too. Thanks alot Noah More

by cherry_locklear
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah
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Feb 25, 2024 -

Peterson Chrysler Jeep Dodge responded

Cherry, we're delighted to know you had an awesome experience with Noah and our team at Peterson Chrysler Jeep Dodge Ram. Thanks for choosing us for your new car purchase!

February 22, 2024

Very friendly, Curtis, kept me informed and was upfront with the pricing. I will be back for more services More

by melsgolfer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pittman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy
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Feb 22, 2024 -

Peterson Chrysler Jeep Dodge responded

Thanks for the feedback! We're glad to know Curtis provided you with upfront pricing and kept you informed. Looking forward to seeing you again at Peterson Chrysler Jeep Dodge Ram!

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