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Peterson Chrysler Jeep Dodge

Lumberton, NC

Overview
Employees
Reviews
Vehicles
4.5
567 Reviews
Peterson Toyota is a premier Toyota dealer of Lumberton, NC and is honored by its faithful clientele and dedicated to top quality customer service. We have a committed sales staff with many years of experience satisfying our customers' inquiries and automotive needs.
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4395 Fayetteville Rd

Lumberton, NC

28358

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Showing 567 reviews

March 09, 2024

Friendly and fast service. They even took my truck to get an estimate on body repairs which saved me a lot of time! More

by MYRAJANE099
Recommend Dealer
Yes
Employees Worked With
Jorge
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Mar 11, 2024 -

Peterson Chrysler Jeep Dodge responded

Myra, we're glad to know our team at Peterson Chrysler Jeep Dodge Ram was able to provide you with efficient and helpful service. We appreciate your feedback!

March 08, 2024

Always a pleasant experience at this location. No surprise fees and quick service! If you have a Toyota come to this dealer! More

by NALDRIDGE44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Mar 08, 2024 -

Peterson Chrysler Jeep Dodge responded

We're delighted to know you've had consistently pleasant experiences at Peterson Chrysler Jeep Dodge Ram. We strive for transparency and efficiency in our service, so it's great to see that reflected in your visits. Thanks for recommending us!

March 08, 2024

They were a great help for helping me get my new car. I am extremely happy with the purchase. More

by cman24
Recommend Dealer
Yes
Employees Worked With
Mike Pittman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Blackmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2024 -

Peterson Chrysler Jeep Dodge responded

Thank you for taking the time to review Peterson Chrysler Jeep Dodge Ram! Congratulations on your new ride!

March 05, 2024

The dealership was very helpful. The staff was very professional and knowledgeable. The time was ok this time More

by cathyhaynes138
Recommend Dealer
Yes
Employees Worked With
Mike Pittman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Blackmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2024 -

Peterson Chrysler Jeep Dodge responded

We appreciate your positive feedback! Our team at Peterson Chrysler Jeep Dodge Ram is dedicated to providing knowledgeable and professional service. We're glad we could assist you in a timely manner this time around.

March 05, 2024

I brought in my son's vehicle for routine maintenance. The service was prompt and friendly More

by DEES5449
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think the service representative's name is Amanda
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Mar 05, 2024 -

Peterson Chrysler Jeep Dodge responded

We're delighted we could welcome you and your son's vehicle with 5-star service! Thank you for choosing Peterson Chrysler Jeep Dodge Ram. Safe travels!

March 05, 2024

Like always they took care of me. Thanks to Shon Pevia and staff . I will definitely be referring all my friends More

by RICHARD_JOHNSON101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Blackmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2024 -

Peterson Chrysler Jeep Dodge responded

Richard, we're glad to know that Shon and the team at Peterson Chrysler Jeep Dodge Ram took good care of you. Thanks for your referrals!

March 02, 2024

Dealer Ship last experience good still wait to here the outcome for paint peeling on vehicle less than a year old return loaner car Saturday to find out about paint Monday or Tuesday More

by bs6535744
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Service dept
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Mar 04, 2024 -

Peterson Chrysler Jeep Dodge responded

I'm sorry to learn about the issue with your vehicle's paint. We understand how important it is for you to have a resolution, and we want to assure you that we're working on this matter diligently. Please feel free to reach out directly if there are any further updates or concerns in the meantime. Thank you, Tony Blackmon - General Manager - (910) 812-1851

March 02, 2024

The lady that helped me before, still great, the other individuals were a lot better More

by obullard11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Intake individuals were very good
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Mar 04, 2024 -

Peterson Chrysler Jeep Dodge responded

Thank you for the four-star review! We are pleased to know the Peterson Chrysler Jeep Dodge Ram team was helpful and we've improved since your last visit.

March 01, 2024

Personable friendly staff, Cheryl n Matt were great. They returned a rental for me. Something on the lot for everyone. More

by langel0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cheryl, Matt
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Mar 01, 2024 -

Peterson Chrysler Jeep Dodge responded

It's great to know that Cheryl and Matt were able to provide you with such a positive experience at Peterson Chrysler Jeep Dodge Ram. We're here for you anytime!

March 01, 2024

Tried to charge me 75$ to replace an air filter which cost me 15$ at napa and a little bit of time. Let’s be realistic guys stop being money hungry. More

by Justin :)
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Pittman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Blackmon
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 01, 2024 -

Peterson Chrysler Jeep Dodge responded

Justin, I'm sorry to learn about your experience with the air filter replacement. We strive for transparency in our pricing and services, so it's disappointing to see we've left you feeling this way. If you're open to discussing this further, please reach out at your earliest convenience - I'd like the opportunity to address any concerns directly. Thank you, Tony Blackmon - General Manager - (910) 812-1851

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