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Peterson Chrysler Jeep Dodge

Lumberton, NC

Overview
Employees
Reviews
Vehicles
4.5
567 Reviews
Peterson Toyota is a premier Toyota dealer of Lumberton, NC and is honored by its faithful clientele and dedicated to top quality customer service. We have a committed sales staff with many years of experience satisfying our customers' inquiries and automotive needs.
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4395 Fayetteville Rd

Lumberton, NC

28358

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Showing 567 reviews

March 24, 2024

Service Advisor is the best all around person. Service is tip top. Enjoy getting my vehicles serviced here. More

by JACKIEKEARNS50
Workmanship
Recommend Dealer
Yes
Employees Worked With
Janera Revels
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Mar 25, 2024 -

Peterson Chrysler Jeep Dodge responded

We're so glad to know you've had a great experience with our Service Advisor and the team at Peterson Chrysler Jeep Dodge Ram. We appreciate your trust in us for servicing your vehicles!

March 20, 2024

I wasn't greeted upon walking up to the service desks and had to initiate a greeting. Never felt appreciated nor respected by staff. More

by kweath44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service desk people
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Mar 21, 2024 -

Peterson Chrysler Jeep Dodge responded

I'm sorry for any lack of attentive customer service from our team. We aim for every customer to feel welcomed and respected, so it's disappointing that we didn't meet those expectations during your visit. I will discuss this feedback to ensure we improve, and in the meantime am available to take your call if there is anything else I can do to help. Thank you, Tony Blackmon - General Manager - (910) 812-1851

March 19, 2024

I love this dealership! Great employees, clean showroom and service department!! Service appointment was great and was able to speak with my technician about minor issues an More

by MARCIA.LIVINGSTON55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl....shes the best!!
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Mar 20, 2024 -

Peterson Chrysler Jeep Dodge responded

Marcia, we're so glad to know you had a positive experience at Peterson Chrysler Jeep Dodge Ram! It's great that our team was able to assist with your service needs. Thanks for the review and see you next time!

March 19, 2024

Prompt service on our 2020 Toyota Land Cruiser. The service department is always appreciated for their timely completion and friendly service. More

by MJMAGGITTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis
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Mar 20, 2024 -

Peterson Chrysler Jeep Dodge responded

We're glad to know that our service department at Peterson Chrysler Jeep Dodge Ram was able to provide you with prompt and friendly assistance. Thank you for your positive feedback!

March 19, 2024

Everything went like clockwork while I was there yesterday. In and out quick with no problems whatsoever! More

by VANABELJEW59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know name of guy in service dept.
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Mar 20, 2024 -

Peterson Chrysler Jeep Dodge responded

We're glad to know your visit at Peterson Chrysler Jeep Dodge Ram was efficient and problem-free! Thanks for sharing this positive feedback. Safe travels ahead!

March 17, 2024

I loving my Toyota Grand Highlander. Great service. Nick was outstanding. I appreciate you all. More

by TRIGGYBEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Hale
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Mar 18, 2024 -

Peterson Chrysler Jeep Dodge responded

Thank you for trusting Peterson Chrysler Jeep Dodge Ram with your vehicle! We'll make sure your kind words reach Nick. Have a stellar day!

March 17, 2024

I’m not Carl. I do not know anyone named Carl. Stop sending me emails meant for Carl. More

by karen.mcgeath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Pittman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Blackmon
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2024 -

Peterson Chrysler Jeep Dodge responded

Karen, we're very sorry for any communication mix-up and that you've received unwanted emails. It's never our intention to inconvenience anyone, and I think it's best I step in and sort things out here. Please reach out at your earliest convenience. Thank you, Tony Blackmon - General Manager - (910) 812-1851

March 15, 2024

I took my jeep to get fixed at the dealership in Lillington, NC and they told me there was nothing wrong with it. They refused to acknowledge the issue. After that I took my jeep to lumberton, NC at More

by lyddil4978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mechanic
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Mar 15, 2024 -

Peterson Chrysler Jeep Dodge responded

We're glad to know that our team at Peterson Chrysler Jeep Dodge Ram was able to diagnose and fix the issue with your Jeep. We always strive for thoroughness in our service, so it's great to see this reflected in your experience! Thank you for trusting us with your vehicle.

March 14, 2024

It is one of the best place to go to to get a car. They will work with you and make sure your riding the same day More

by ADRIANNALOCKLEAR28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Pittman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Blackmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2024 -

Peterson Chrysler Jeep Dodge responded

Adrianna, we're delighted to know you had a great experience at Peterson Chrysler Jeep Dodge Ram. We always aim to get our customers on the road as quickly as possible! Thanks for your review.

March 13, 2024

Great customer service. Everyone is nice and personable. Mr. Gene Tanner is the GREATEST!!!! Great experience! More

by AMGELINAMILOTN76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Pittman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Blackmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Tanner
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Mar 13, 2024 -

Peterson Chrysler Jeep Dodge responded

Amgelina, we're delighted to know you had a great experience with Gene and the rest of our team at Peterson Chrysler Jeep Dodge Ram. Thanks for sharing your feedback!

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