Peterson Chrysler Dodge Jeep Ram
Nampa, ID
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Service Shane was a great customer service rep.. Very friendly and courteous. The only complaint I have is the part (shock absorber) is on back order and is a Shane was a great customer service rep.. Very friendly and courteous. The only complaint I have is the part (shock absorber) is on back order and is at least a month out. I had to take time off work and rent a car. Will now have to put up with the rattle and come back in a month. Hard to believe a shock absorber is not readily available. Again, the service was great except for not having the part. More
Service I came in to have my new Jeep serviced for the 1st time. I pulled up to the quick lube…..employee took my information and told me that I could wait I came in to have my new Jeep serviced for the 1st time. I pulled up to the quick lube…..employee took my information and told me that I could wait in either wait room or walk around looking at vehicles. He would call my cell when work was completed. He also told me they would wash my Jeep. I had just hand washed it recently but a bird had dropped a mess on the hood. He told me they would send it to be detailed because I have a cargo carrier on top and they would not run it through the car wash. And that service would take longer ….30 minutes. I agreed as I have hand washed it since I added the cargo carrier. My son and I walked around the Lot & sat in the lg waiting area. After 40 min we walked over to check & my Jeep was still in the bay. After an hour & 15 min we walked back over to find that it was finished but employees said they were not told to call me. The bird mess on the hood had not been washed off only smeared around. At that point it appeared the Jeep had been run through the car wash not hand washed. I decided at that point that I would not be coming back to Peterson's for service. The next day when I opened my cargo carrier I notice a 4-5 inch crack that was not there 4 days earlier. I am very disappointed. More
Can't get emergency repairs fine quickly. If you need service done quickly don't count on this dealership to do it. We only needed a new starter and yet they didn't have it in stock and took t If you need service done quickly don't count on this dealership to do it. We only needed a new starter and yet they didn't have it in stock and took three days for it to get put in. They can't handle emergency repairs. The service guy never called us we always called him to find out what was happening with our vehicle. More
Loving it. I had a great experience at Peterson Stampede starting from the beginning when a very nice man Justyn Hanson came up to me and started talking to me a I had a great experience at Peterson Stampede starting from the beginning when a very nice man Justyn Hanson came up to me and started talking to me about the cars they had there. He never pushed me into any certain car or made me feel pressured to buy a car right away instead he took time to find out what I really wanted and seemed to care about what would work out for me. Ended up with an amazing 2014 Jeep Wrangler and am loving my decision and a great start to my relationship with Peterson Stampede. More
Buying experience Zack was great to work with. Low pressure and very helpful. Besides the actual product he was a big influence in my purchase at that time. Zack was great to work with. Low pressure and very helpful. Besides the actual product he was a big influence in my purchase at that time. More
Great experience! From sales to the Finance Manager everyone went above and beyond. This will definitely be my first stop for my next vehicle. Very impressed with thi From sales to the Finance Manager everyone went above and beyond. This will definitely be my first stop for my next vehicle. Very impressed with this establishment. More
Very honest and professional dealership I gave these guys all top recommendations as I purchased a 2010 GMC Denali Crew Cab sight unseen. I obviously had concerns, however, Ryan (sales) went I gave these guys all top recommendations as I purchased a 2010 GMC Denali Crew Cab sight unseen. I obviously had concerns, however, Ryan (sales) went way out of his way to do a walk through, took extra pics, found the detailed history of the truck and moreover, answered any questions I had with confidence and dealership guarantees. Brian (finance) was super easy to work with, very professional, overnight-ed all the paperwork with detailed instructions and highlighted where I had to sign, followed up extensively with me to assure a smooth transaction. He even assisted with a delivery person whom (Kurt) was fabulous to work with and had my truck dropped off in my driveway. Everything was exactly or even more then what I expected and can't say enough to the extent this team went to make my buying experience nothing less then fantastic. I will be looking for my next vehicle from them as the prices were great as well. I have already told a few of my friends about these guys and am sure I'll have more business with them in the future. Double thumbs up guys!!! Thank you!! Mike from Bismarck, ND More
Quickest and Easiest Car Purchase! I leased a 2014 Jeep Cherokee Sport this year, and all I have to say is, "Great Service!" I walked in and I was helped immediately. The sales team wa I leased a 2014 Jeep Cherokee Sport this year, and all I have to say is, "Great Service!" I walked in and I was helped immediately. The sales team was very professional and the purchasing process was very quick and thorough. I would highly recommend this dealership to my friends and family. The car choices are endless!! It looked like three Walmart supercenters stocked with beautiful cars! My eyes popped when I saw the car lot. -Sandra T. More
Trully kind souls I had the best experience I had ever had when I was purchasing our new pickup. They treat you like they have known you forever! Real family feeling. I had the best experience I had ever had when I was purchasing our new pickup. They treat you like they have known you forever! Real family feeling. More
Happy Jeep Owner Shopped for weeks in five states. No one could come close to the deal we got and they were very accommodating as I live almost 700 miles away! It was Shopped for weeks in five states. No one could come close to the deal we got and they were very accommodating as I live almost 700 miles away! It was an excellent buying experience! More