Peterson Chrysler Dodge Jeep Ram
Nampa, ID
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Friendly and open communication Kent and entire staff are extremely friendly and transparent with providing financial numbers and completing the transaction. Highly recommend anyone Kent and entire staff are extremely friendly and transparent with providing financial numbers and completing the transaction. Highly recommend anyone looking to purchase a vehicle to contact Kent. More
Great Service Fast and caring for the customers. Car always comes back clean. IF POSSIBLE TO A EARLY APPOINTMENT THEY ALWAYS try. Just great service and takes the t Fast and caring for the customers. Car always comes back clean. IF POSSIBLE TO A EARLY APPOINTMENT THEY ALWAYS try. Just great service and takes the time to explain. More
All done as promised. No surprises. Took my Jeep in without an appointment for oil chg, tire rotation and 20,000 mile service. All was completed as promised and at the,agreed upon charge Took my Jeep in without an appointment for oil chg, tire rotation and 20,000 mile service. All was completed as promised and at the,agreed upon charge. Was there nearly 3 hours, but they were swamped at the time. More
Recall survey I had a call for a recall for my Jeep by Ashley, She was very nice and courteous , at the Dealer’s Manny took care of my Jeep, I had a superior servic I had a call for a recall for my Jeep by Ashley, She was very nice and courteous , at the Dealer’s Manny took care of my Jeep, I had a superior service from him. He is great at customer service. Thank you so much Salah More
Oil change & brake replacement Explained what needed to be done, how long it would take, & the cost, Was correct on all of the points that were explained to me. Explained what needed to be done, how long it would take, & the cost, Was correct on all of the points that were explained to me. More
Fast, courteous, and kept us informed Never had any problems with this dealership and have used them for several years on various issues. Jamie is always considerate of the fact we have to Never had any problems with this dealership and have used them for several years on various issues. Jamie is always considerate of the fact we have to travel a long distance for any maintenance. More
Great service friendly staff! My wife’s new Jeep had a check engine light come on Nick was awesome to work with. The staff is so friendly, they got me a ride home while they worked My wife’s new Jeep had a check engine light come on Nick was awesome to work with. The staff is so friendly, they got me a ride home while they worked on it and kept me updated on its progress. I’m very happy with my service and will definitely be back! Highly recommended them!! More
Good people, good job Although this trip as just a simple service, I have been with this dealership for seventeen years. Service, diagnostics or repair I have not been disa Although this trip as just a simple service, I have been with this dealership for seventeen years. Service, diagnostics or repair I have not been disappointed. The staff is always polite and professional. More
Mert and staff Meet and staff will do their very best to take care of people. Meet has been a Mopar man for many decades and came up thru the service side of the bu Meet and staff will do their very best to take care of people. Meet has been a Mopar man for many decades and came up thru the service side of the business. He wants people to be happy and on the road not back at the dealership getting things fixed and re-fixed. More
Beware! I bought two vehicles at Peterson in July/August 2018; one for my son and one for me. I bought extended warranties and for my personal vehicle bought I bought two vehicles at Peterson in July/August 2018; one for my son and one for me. I bought extended warranties and for my personal vehicle bought lifetime oil changes on the advice of my salesman. Last month I contacted a salesman at Peterson because I am loyal, and my daughter happened to be in the market for a car. I started working with a salesman (mine was no longer there) and after 3 days he stopped responding. I called the showroom and asked where he was, and they said they would have him call. Three days later he had still not contacted me. I decided to go to Kendell. My daughter bought her car and while I was there, I decided to trade the Journey I had bought from Peterson. I took my extended warranty to Peterson the next day and because the warranty is with another company, I was able to get a refund. I then asked for a refund for the rest of my lifetime oil changes and they refused saying it is non-refundable and that fact is in the fine print. Today my son and I drove to Petersons “Quick Lube”. I asked them to change his oil, rotate the tires and check the air pressure. I told them I had about trading my vehicle and said since I bought a lifetime oil change booklet could I have a refund or use the coupons for my son’s car since I bought the car from them. They refused to do either. They charged me $85 for the service on my son’s car. We left there and got about two miles down the road and the tire air pressure lights came on and we had to go to the gas station and put air in his tires. They did not even do the job I paid them to do. These people should be ashamed of themselves and the way they cheat people. I will never do business with them again. More