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Peterson Chrysler Dodge Jeep Ram

Nampa, ID

3.8
633 Reviews

5801 E Gate Blvd

Nampa, ID

83687

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Showing 633 reviews

June 18, 2021

Worked with Zack from Peterson dodge in Nampa. What a great guy to work with. Always kept us in the loop through out our custom order! Very please with the customer service! More

by MG91
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Nelsen
Jun 22, 2021 -

Peterson Chrysler Dodge Jeep Ram responded

Thanks so much for taking the time to leave us this great review. We appreciate it!

June 09, 2021

Evan in Commercial Sales is exceptional. Up front with everything and very professional. Made the purchase quick and effecient but also took the time to answer all my questions. More

by aaron.canfield14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Leach
Jun 22, 2021 -

Peterson Chrysler Dodge Jeep Ram responded

We have to agree...Evan treats his customers very well. Thanks for the opportunity to earn your business and congrats on that new vehicle!

June 03, 2021

Kent was a pleasure to deal with. The vehicle was ready to go on our arrival from out of state and we were out of there in less than an hour with a great deal. More

by JRoy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent Shurtleff
Jun 22, 2021 -

Peterson Chrysler Dodge Jeep Ram responded

That is awesome news. Thanks for allowing us a shot at earning your business!

May 30, 2021

They approached me very friendly and welcomed my family and I when I came looking for a car, they answered my questions to the best of their abilities and if they didn’t know an answer they’d find someone More

by neidynavarrete15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Brothers
Jun 22, 2021 -

Peterson Chrysler Dodge Jeep Ram responded

We are glad you stopped by as well. Thanks for allowing us the opportunity to earn your business.

May 28, 2021

I have lost faith in the quick lube facility. I think they randomly make up stuff that needs fixed on your rig to up-sell. I had my brake fluid flushed by a trusted independent shop 3k miles ago. I too More

by gary83687
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mert Logue
May 28, 2021 -

Peterson Chrysler Dodge Jeep Ram responded

Gary, we are sorry you feel we have let you down. Our Customer Relations Manager would like to look into this concern. We do not randomly makeup stuff in order to up-sell our customers. That would be a big disservice to the dealership and our customers. I see that you scored us 3's in all categories except for the overall experience. We want to regain your confidence in our service. Please give our Customer Relations Manager Marie Wallingford a call at 208) 475-3088 so we can get this concern resolved.

May 28, 2021 -

gary83687 responded

Not let down...mislead. But we can talk about that next week in my face-to-face meeting with the Service Manager.

May 25, 2021

Nice people, great facility. I was insulted by the value the offered for my trade in, but price without it was fair. Alex and Sunshine were great to work with. More

by Tdugal22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex and sunshine, Mert Logue
May 28, 2021 -

Peterson Chrysler Dodge Jeep Ram responded

Thanks for the feedback. We are sorry the trade value came in less than you expected. There are many factors that go into evaluating a trade, and some of the time the value is lower than what a customer expects it to be. We are happy that it worked out for you and that you were happy with the pricing of the new purchase. Thanks for allowing us to serve you.

May 28, 2021 -

Tdugal22 responded

You offered me $5,100 for my trade in, I sold it the same day for $13,000 and it was to a friend, so i gave them a price break of $2,000. Your evaluation practice needs an overhaul, the gap was not with my expectations. I told you I would not take less that $12,000.

May 20, 2021

Great service. Carlos Diaz was a knowledgeable and competent sales consultant Financing was handled quickly. Overall the dealership helped me find the car of my dreams More

by Dorothy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Diaz
May 24, 2021 -

Peterson Chrysler Dodge Jeep Ram responded

Dorothy, that is great news. We are so glad we were able to help. Thanks for the opportunity to serve you!

May 13, 2021

We received excellent personalized service from Sam Cook and Ryan Mc Abe at Peterson Dodge of Nampa. They were very informative throughout the purchasing process. More

by Paddy8656
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CJ Zelinski
May 14, 2021 -

Peterson Chrysler Dodge Jeep Ram responded

Thanks so much for the great feedback!

May 13, 2021

Best car buying experience ever! I will definitely be going back for my next vehicle purchase. Thank you Austin, Zach, and CJ for all your help. More

by mashworth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin, Zach, CJ, Ashley Rojahn, Mert Logue
May 14, 2021 -

Peterson Chrysler Dodge Jeep Ram responded

Thanks so much for your continued business!

May 07, 2021

I came to auto.com and SPECIFICALLY put in used vans for sale. Their ad pulled up with a 2021 Promaster van for sale for roughly $3,500. I figured it was wrecked or no engine or something so I emailed them More

by japierce1983
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cassandra Gomez (sales), Ashley Rojahn (supervisor)
May 14, 2021 -

Peterson Chrysler Dodge Jeep Ram responded

We are very sorry for the glitch in our reporting software that inadvertently issued the wrong price for the vehicle. We apologize for the inconvenience this may have caused. If you would like to discuss this further, feel free to reach out to our Customer Relations Manager Marie Wallingford at 208) 475-3088.

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