Peterson Chevrolet Buick Cadillac

I did my research using the internet to narrow down my target vehicles. Peterson Chevrolet Buick and Cadillac web site allowed me to see which specific models they had in inventory with suggested pricing target vehicles. Peterson Chevrolet Buick and Cadillac web site allowed me to see which specific models they had in inventory with suggested pricing. I notified the dealer in the evening of my interest in a particular vehicle and received a prompt reply that evening from Kalena N. Moriarty. She arranged for me to test drive the vehicle I was interested in the next morning. Rick Hamrick showed me the car and the features available before we went for a test drive. After I verified my own perceptions against the reviews I had read, Rick handled my transaction to purchase the vehicle. It has done professionally and the process was expedited in a timely manner by the entire crew since I didn't have a lot of spare time to spent at the dealership. More

Excellent customer service, great vehicle value, will purchase from them again! I've never purchased from this dealership before and will certainly add them to my list of dealerships to work with in the purchase from them again! I've never purchased from this dealership before and will certainly add them to my list of dealerships to work with in the future. More

The reason I give this dealership and salesman Mike Swanson a nice review is because I was treated very well through the entire process of buying a new car. Mike was very knowledgeable and answered ma Swanson a nice review is because I was treated very well through the entire process of buying a new car. Mike was very knowledgeable and answered many of the questions I had about the 2014 Camaro. Appreciated his friendliness and help in buying the car. More

i would have gave pricing a 5 along with the other 5s to make it perfect fives but its just not in my nature how ever all employees i was involved with not just jon& mike were definitely fives & i was satis make it perfect fives but its just not in my nature how ever all employees i was involved with not just jon& mike were definitely fives & i was satisfied with the final price of my 2014 encore buick . More

Brilliant, is the word I'd use for my recent shopping experience at Peterson Chevrolet. The entire team at Petersons was wonderful to work with, however, special mention goes out to Jonathan McConaughey. experience at Peterson Chevrolet. The entire team at Petersons was wonderful to work with, however, special mention goes out to Jonathan McConaughey. He was amazing, very professional, very informed, great sense of humor and made the entire process FUN! Love my new wheels and just can't recommend this dealership enough for a totally refreshing car buying/leasing experience. Thank you to the entire team. More

Petersons is the place to go to buy a car or truck. I was greeted by my salesman when I walked into the dealership and he bent over backwards to make me feel welcome. He was friendly, courteous, and very kno greeted by my salesman when I walked into the dealership and he bent over backwards to make me feel welcome. He was friendly, courteous, and very knowledgeable with each car I test drove, until finally deciding on the Buick Lacrosse. I couldn't have asked for a better car to buy. A great car and I just love it. Besides the outstanding job my salesman did, the staff at the dealership made me feel as one of the family during the time it took to make the sale. I left there feeling like I was treated with respect and felt good that I bought my car at a fair price. Each time I've done business with the Peterson dealership I'm more impressed than the last. I highly recommend the Peterson dealership to anyone looking to buy a new or used car or truck there. They'll treat you fairly and like your family. I just can't say enough about how well I was treated there. Find out for yourself. You'll be amazed. Mike VandenBerg More

Set up a time to go in and view some new 2014 trucks. Was contacted by the salesman and he confirmed the time. When we showed up he was eating and said that he was busy with someone who was in financing Was contacted by the salesman and he confirmed the time. When we showed up he was eating and said that he was busy with someone who was in financing and could we come back a different time. He said that everyone else was also busy. He did point us to the row of trucks and said we could go walk around and look at them from the outside, so I guess that was helpful. We left shortly afterwards and will not be heading back, I guess they are busy enough that it does not matter but just thought I would leave this review. More

I have had problems from the day I bought the 2013 Buick LaCrosse from Peterson Buick. The car was scratched and water spotted badly the very first day I looked at it. I was assured that it would not be del LaCrosse from Peterson Buick. The car was scratched and water spotted badly the very first day I looked at it. I was assured that it would not be delivered this way by a top salesman and a salesman that is responsible for selling customers all the extra items. Well, they delivered the car with the water spotting mostly gone but scratched paint, now with a $700+ Zxilon treatment on it. The Service Department attempted to buff the scratches out but couldn't. I then buffed the paint to perfection and delivered it to them to apply the Zxilon treatment for the second time. They scratched the car all over once again with this application. For this they gave me $100 for my materials (which covered the materials the first time), refunded the cost of the Zxilon that the application of which the 2nd time scratched my paint once again and gave me a couple oil changes. While buffing the car out the 2nd time, I noticed they had now scratched the chrome grill and the chrome rear valance, I took the car by Peterson and the Service Managers agreed to replace them although they said they didn't cause the damage. This service is for replacement of those damaged parts. When I picked the car up and washed it the next day (touchless wash) while wiping it down, I noticed scratches on the top of the driver’s rear 1/4 panel now. I took it by Peterson and showed the above people who told me they once again did not cause this damage. I am at my wits end with this dealership and their treatment of the paint on the cars they have, not just mine. I would advise anyone buying a car here to take a good, good look at the paint in the sun before signing anything, unless you want to go through what I have for over three months now. Also take a look at the cars on their showroom floor, most of the ones I have seen have been loaded with scratches. I have asked that a booklet of maintenance coupons be bought back from me so I can severe my relationship with this dealer. I am presently dealing with Buick Customer Service on these problems as Peterson will do no more for me. I sincerely hope this review makes it public and nobody else has to go through this. More

We came in just to see what prices were and what was available to us. We were looking for something preferably new to replace our 2004 Kia. We could not afford a 2013 or 14, but they did give us a good available to us. We were looking for something preferably new to replace our 2004 Kia. We could not afford a 2013 or 14, but they did give us a good deal on a 2012 Equinox. We are very pleased and it did not break the bank so we could pay for it in full with no payments. Friendly service and going the extra mile to make the $ work for us is very much appreciated and we will recommend you. Thanks Karen especially for making it all work. You stayed late to take care of us. Bless you! More

Communication while waiting for car build was great. Friendly atmosphere. Car was ready when we arrived to pick it up. Attentive to our needs and requirements. Friendly atmosphere. Car was ready when we arrived to pick it up. Attentive to our needs and requirements. More