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Peterson Chevrolet Buick Cadillac
Boise, ID
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100k mile Escalade Servicing Heather our service agent for the day did a great job! Friendly, efficient and very knowledgeable. Got us in and out in no time. Loved our shuttl Heather our service agent for the day did a great job! Friendly, efficient and very knowledgeable. Got us in and out in no time. Loved our shuttle service driver- John. Courteous and super friendly, as well as quick to get us where we needed to be! More
service response It's always easy and convenient to do business with Peterson and I expect to be taking both our vehicles for service in the future. It's always easy and convenient to do business with Peterson and I expect to be taking both our vehicles for service in the future. More
Owner of car Everything was wonderful and went faster than was supposed to! I would definitely go back if I needed another service with my car! Thank you! Everything was wonderful and went faster than was supposed to! I would definitely go back if I needed another service with my car! Thank you! More
Great Service! This is the second time I have had an occasion to use the service department as the problem was the same except another window needed a new motor. Th This is the second time I have had an occasion to use the service department as the problem was the same except another window needed a new motor. The person who signed me up for service ( Heather Morris, Service Consultant) was courteous and very helpful. When the problem was assessed she described the of repair needed and the price. This was done quickly and accurately. I was surprised to find that the repair was done and I had my car back before closing. I would recommend this repair department to anyone. More
Big Mamma If you are need of some help finding the right vehicle at the right price, please go see Big Mamma at Peterson in Boise. She is the best and I would If you are need of some help finding the right vehicle at the right price, please go see Big Mamma at Peterson in Boise. She is the best and I would not go to anyone else when I am in need of a vehicle. More
Top Notch! I was in the market for a new vehicle and shopped my hometown for prices. As you know the same old typical salesmen stuff occurred filled unlimited em I was in the market for a new vehicle and shopped my hometown for prices. As you know the same old typical salesmen stuff occurred filled unlimited emails, phone calls and obnoxious rhetoric followed up by an incredibly high price. I knew a guy that had purchased a vehicle from PETERSON Chevrolet, Cadillac, and Buick and was very complimentary about the experience. In one 5 minute phone call I received an initial quote of thousands cheaper for the same vehicle. I flew in and the RED Carpet was rolled out. These guys are awesome and they make buying a new car a very pleasant convenient experience. Appeared to be very customer service oriented and all in all very professional. I suggest giving these folks a serious look! More
Jon King John never installed confidence. John was not very helpful, the last time he left my wife sitting and forgot to tell her car was done! John never installed confidence. John was not very helpful, the last time he left my wife sitting and forgot to tell her car was done! More
Tires April 23, 2014 I purchased a 2010 Corvette Grand Sport. I was generally, very happy with the experience. It was a certified pre-owned vehicle so April 23, 2014 I purchased a 2010 Corvette Grand Sport. I was generally, very happy with the experience. It was a certified pre-owned vehicle so it had been given the full treatment of inspections and maintenance, including oil and tires. During the purchase process, I was asked if I wanted to purchase the extended warranty on the tires. Being as I was asked to pay for the manufacturer's warranty, I knew it had been purchased with the tires. I was put off to be buying a forty thousand dollar car and be asked to pay for tire warranty on top of that, so I declined. I did not receive any paperwork for the tires after the purchase and do not even know where they were purchased. This all came to light because, after travelling approximately seven hundred miles, in less than thirty days, I cut a tire. It was on the face but at an angle, separating the belts and making it an unsafe repair. After contacting the dealership multiple times, I still don't know where the tires were purchased or even what the mileage was on the car at the time of purchase. Good-year, on the other hand has been most helpful. After contacting their corporate office, they are selling me a tire at a pro-rated, wholesale price. However, since it is a specialized, high speed tire, it is taking a week to have it shipped in. I meet with a group of Corvette owners every week. In fact, when I purchased the car, I drove it off the lot and to the meet. They were the first people to see my new car. They got to see me drive my pick-up in today and listen to the reason why I wasn't driving my Corvette. More
Incredible Customer Service I have been working with Heather for all of my service needs on several different vehicles for several years. She is honest, caring, friendly and kno I have been working with Heather for all of my service needs on several different vehicles for several years. She is honest, caring, friendly and knowledgeable on all aspects of service. I have referred several friends to her, as I believe there is nobody better in the area. She goes out of her way to explain things and to work around my schedule. Thank you for all you do for me! More
service purchased When we purchased the Jeep, we also purchased the package having the protective finish put on. We were told we would be called within the week to hav When we purchased the Jeep, we also purchased the package having the protective finish put on. We were told we would be called within the week to have it done. We were never called, and I had to leave for Portland for 2 weeks for our daughters surgery. My husband ended up having to stop by the dealership, only to be told we had fallen through the cracks and been forgotten. My husband was told I could have a loaner car when I brought the Jeep in....the service rep was not aware of this, but he did get right on it and had a vehicle for me in a short period of time, which I appreciated because I could not be left without a vehicle because of our daughters illness. We have done business with Petersons for YEARS....purchased all of our Jeeps from them. I am sorry to say that this was our most uncomfortable experience. More