Peterson Chevrolet Buick Cadillac

Love It!! Had a wonderful experience at Peterson Chevrolet..I purchase a car and love how efficient my new vehicle is. My Chevy Cruze has wonderful gas millage, Had a wonderful experience at Peterson Chevrolet..I purchase a car and love how efficient my new vehicle is. My Chevy Cruze has wonderful gas millage, safety features, and its a awesome fit for my family. More

Seat replacement, Paint imperfection,white mark back bumper Brand new Cadillac SRX4 - Car was sent to Body Shop to have door imperfection repainted. Passenger front seat had a small split so Service Department Brand new Cadillac SRX4 - Car was sent to Body Shop to have door imperfection repainted. Passenger front seat had a small split so Service Department ordered in new seat. Upon picking up car and checking out new seat while at service center, immediately notice the console side of the passenger front seat was heavily scraped / scratched. When pointed this out was told by Service Dept that they were not sure how that could happen when it was the driver's seat they replaced not the passenger seat, we quickly corrected the agent that it was the passenger side. The agent took pictures and advised the console panel will be ordered in and replaced. When we opened the driver's door to leave the floor mats were covered in dirt, we called the agent back he said that had to have happened at the body shop. Service took car and cleaned inside and washed outside. Back bumper had a 1" white mark on it when we purchased, we asked Service to remove. When we picked it up it looked horrible, it was now a faint white circle doubled or tripled in size. Now frustrated with everything else, we pointed it out and said we would take care of it. We have tried Armorall and it does not come off. More

Internet Appointment The service I recieved was very good and timely. My only issue is that on Tuesday, 3 June, I went to your Peterson Chevrolet websit and requested an The service I recieved was very good and timely. My only issue is that on Tuesday, 3 June, I went to your Peterson Chevrolet websit and requested an appointment through the "Schedule Service" page. I left both phone and email addresses, and then never heard back. I had requested a Saturday 7 June appointment for a regular oil change/tire rotation service, but I never heard back from your company to confirm the appointment. I finally called on Thursday afternoon and scheduled an appointment via the phone. At that time I asked about the internet requested appointment, but the person who took my call said there was nothing on the books for me. So, if you are going to offer customers an automated way to make an appointment then that process should work. You may want to look into that system or discontinue it? Sincerely, Eric Leaming More

Sercice Rep Debbie is your Top Performer for Service Reps.. She is the best I have ever dealt with. I Have worked with Debbie for a long time and have always been Debbie is your Top Performer for Service Reps.. She is the best I have ever dealt with. I Have worked with Debbie for a long time and have always been very pleased with how she handles my Service needs. She represents your company very well. More

Service Seemed that Heather was overwhelmed as I arrived at 8:30.. Car was serviced and some other warranty stuff done. Car had greasy hand prints on the rear Seemed that Heather was overwhelmed as I arrived at 8:30.. Car was serviced and some other warranty stuff done. Car had greasy hand prints on the rear hatch and on the drivers door. Car was not washed as I had previously washed it the day before. Heather did ask if I wanted it washed after the fact, but I declined.... I would have used the car wash but they never wipe it dry, therefor it would have looked worse than when it came to your shop.... More

Buying second car from Peterson Chevrolet within 8 months I went to several lots and searched online for the new truck I wanted. I worked with Stacy Lint, the Peterson online representative and she was very h I went to several lots and searched online for the new truck I wanted. I worked with Stacy Lint, the Peterson online representative and she was very helpful and followed up several times to communicate with me by phone because I was out of cell range. Stacy lined me up with salesman Todd Crawford who spent time showing me all the features of the truck and then found the model and features I wanted on a truck at another dealership. The other dealer lots I visited did not offer to find the vehicle I wanted. More

review I had a service time for 2pm then I realized the car was going to California later in the day. I called at 7:30AM and asked if I could come in earlier I had a service time for 2pm then I realized the car was going to California later in the day. I called at 7:30AM and asked if I could come in earlier. I was given the time of 9AM which worked out better for me. Great service and great personnel to work with. More

Oil Change Heather is always friendly but This time I'm rating my experience low. Seems the dealership is getting too busy to keep up. Took many calls back and f Heather is always friendly but This time I'm rating my experience low. Seems the dealership is getting too busy to keep up. Took many calls back and forth to set up an oil change then took an hr and 40 minutes. I have a 2013 Eacalade so the oil change was free but sometimes free isn't worth almost 2 hrs of time. More

Oil Change I purchased life time oil changes when I purchased my vehicle new from Peterson Chevrolet. They always treat me with respect and go above and beyond I purchased life time oil changes when I purchased my vehicle new from Peterson Chevrolet. They always treat me with respect and go above and beyond an ordinary oil change. They volunteer to wash my vehicle and if I have the time, they have vacuumed it out as well. They walk out to greet me when I arrive, they review the miles and offer additional services that may be necessary without pressure or guilt it I decline. They may cost a little more than some other auto service companies, but I have never felt like the work they have done would require additional follow-ups or repeats. I currently live in California but I always try to take my truck there when I am up for a visit. They have definitely added to my car ownership experience. Great work team. More

2007 Chevy Suburban Chris and Nick did a great job on getting us into our new vehicle. They made the buying process easy without any back and forth on the pricing. We w Chris and Nick did a great job on getting us into our new vehicle. They made the buying process easy without any back and forth on the pricing. We will definitely use them again as well as recommend them. More