Back

Peterson Chevrolet Buick Cadillac

Boise, ID

3.7
574 Reviews

12300 West Fairview Avenue

Boise, ID

83713

Directions

By Type

Showing 574 reviews

July 01, 2018

Very nice Debbie was wonderful. Very helpful and listened to my concerns and addressed each one. Picked up my car. Great experience. Thank you. I will use this More

by Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbie
June 29, 2018

Great Team!!! Chuck Compton was very informative, we got there late in the evening just to get information and run numbers. When we decided to go ahead and purchase More

by 49R.eli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Compton, Tony, can’t remember names but the store manager and loan officer?
June 29, 2018

Worst Experience Went there for an oil change. When I checked in was told to see Kate. Kate was busy doing something and kept speaking with another rep. Never ackno More

by Donna123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
kate
Jun 29, 2018 -

Peterson Chevrolet Buick Cadillac responded

Thanks for the feedback Donna. Management has been alerted. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution (208) 991-0936.

June 29, 2018

First Oil Change and Check up Great job, Nice and courteous and extremely friendly. Service was well done and they also washed my truck. Very important!! Great customer service, w More

by Scottt123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan, Service Advisor
June 26, 2018

Deceptive bait and switch tactics and high prices This service department used bait and switch tactics to try to get me to pay for extra repairs. They were deceitful and dishonest. In addition, their More

by Kevin Stadther
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bill Hendry
Jun 28, 2018 -

Peterson Chevrolet Buick Cadillac responded

We are disappointed to hear that you did not have a more positive service experience. We would like the opportunity to address your concerns. Please reach out to our Service Manager Toby Spets at (208) 991-0936 when you have a chance. Thank you, and we look forward to hearing from you.

June 15, 2018

Nice truck in minimal time Good people to work with, honest and informative. Good experience during the test drive and going over the price. Great experience going over add ons More

by TylerJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Sivilay Brandon Dow
June 15, 2018

bad service experience on recall Wife’s car had recall on air bag. Dropped off then learned the next day they forgot to order parts. Also got her name wrong on paperwork. It is Colle More

by LR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John in service
Jun 19, 2018 -

Peterson Chevrolet Buick Cadillac responded

We're sorry to hear about your experience and we've alerted our Service Manager. Please call Toby Spets at 208-323-5000 so we can learn more.

June 09, 2018

Great customer service Bought a new suburban and left with more than I expected, in a good way. Staff was very nice and sales consultant was great and informative More

by Mamguam29@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
June 08, 2018

Heres the title Megan was very friendly and a courteous service associate that was ready and willing to help. She had my truck in very quick which made the wait time More

by Kenf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan Ahrendsen
June 07, 2018

Matt was great Our lease was almost up, My wife really liked the Buick, Matt worked hard to get the price in our budget. All in all a good experience More

by Glenbob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt singer, Chris Poluhoff
...
12
...