Peterson BMW
Boise, ID
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It was refreshing to call the main phone number of the dealership, get a "live" person on the phone after only 3 options to choose from, then be transferred immediatele to my service consultant, Ryan Mcca dealership, get a "live" person on the phone after only 3 options to choose from, then be transferred immediatele to my service consultant, Ryan Mccalla. I very much appreciated Ryan's help and consistent communication. I have a few businesses and contractors he could give lessons to. More
Ryan in the Service department was very understanding, punctual, and informative. He was very clear with what work was being done to my car and he did a great job at telling me what service I should be do punctual, and informative. He was very clear with what work was being done to my car and he did a great job at telling me what service I should be done and when. I will be returning to BMW Boise service dept. anytime I need future service / repairs. More
Ryan took care of everything coordinating service of my 430 with body shop there. I very much appreciate the service and will continue using Peterson BMW. 430 with body shop there. I very much appreciate the service and will continue using Peterson BMW. More
Excellent service. Very sincere in their effort. Everyone is very happy to work at Peterson! It makes for a great atmosphere. Thank You, Jim Very sincere in their effort. Everyone is very happy to work at Peterson! It makes for a great atmosphere. Thank You, Jim More
Their BMW service department and manager Rafael are amazing. I have owned 5 BMWs over the past 30 years … and have never been disappointed at any level with the quality of the personal service and peop amazing. I have owned 5 BMWs over the past 30 years … and have never been disappointed at any level with the quality of the personal service and people I have interacted with. Thank you! More
Worst service experience I have ever had. We usually deal with the BMW Dealers in Reno, Salt Lake or Las Vegas. The service and they way you are treated there are head and shoulders above t We usually deal with the BMW Dealers in Reno, Salt Lake or Las Vegas. The service and they way you are treated there are head and shoulders above this dealer. Paid 300.00 to clean the car of oil from a ruptured oil coiler and the car was covered in oil when I picked it up. Car was not even cleaned even though they had it over 2 months. More
The heroic service staff at Peterson BMW, particularly Ryan McCalla, have kept me on the road through thick and thin. I have no idea how I would be able to get BMW service without Ryan's dedication and t Ryan McCalla, have kept me on the road through thick and thin. I have no idea how I would be able to get BMW service without Ryan's dedication and technical savvy. More
While waiting for car service, had very enjoyable conversation with Sales. Looking forward to the day when new vehicles are more readily available. In the interim, I'll enjoy my M550! conversation with Sales. Looking forward to the day when new vehicles are more readily available. In the interim, I'll enjoy my M550! More